Navidium Shipping Protection

Huge fan of the Navidium app. Unlike the competitors, this app was created with the small business operators in mind. Installation was quick and easy. Questions have always been answered promptly by support. The admin is intuitive and provides full control over the appearance and logic behind how the app presents at checkout. You can turn your vision into reality in an hour if you want to go fully custom. We love that you can easily match your branding if you so choose. Customers appreciate the peace of mind especially for first time customers. And for us we know we can resolve missing shipments right away to keep customers happy. The Navidium team is also extremely transparent, communicates well, and is constantly working on new updates and features. Highly recommend giving the app a try - we think most will be surprised by the conversion bump and the opt in rate.

Incredible app. Allowed us to add a valuable service and really be a game changer in the customer service industry. The support was amazing and very helpful.

They are committed to continually making things better and have always delivered on the things we wanted or think could make it better.

I'd give more than 5 stars if I could.

We have been very happy with Navidium. It is much less spammy than Route. And easier for our customers to use.

This is much better than route, I am making more money and I don't feel the hard sell that route was doing. So easy to setup

Navidium is unlike any other and finally provides the option as a seller to help offer insurance and keep all communications in house with customers so we know our customers are receiving the best care from start to finish without having to fight through claims and third party companies.

Navidium has been a frustration free experience so far which has been great. We previously worked with Route and the advantages that we have gotten with Navidium have been 100% worth it and a no brainer to stay with Navidium. We actually MAKE money with Navidium. This alone makes the switch worth. The customer and company portal are the easiest platforms to use for us. We have been with Navidium for about 3 months at this point and it has been such a great experience. Their CS team is very nice and pleasant to work with.
All in all, Navidium has been an amazing overall experience and a no-brainer to work with. I encourage anyone to use Navidium, you won't be sorry!

Highly recommend it rather than using something like Route. A lot easier to use, and the customer service team is extremely helpful and very responsive.

I've been really impressed with the app and the team behind it. The idea behind this is genius and it has generated significant added revenue for us in the past month we've had the app live at checkout. Ecom Propeller have gone above and beyond to accommodate our requests. Customer's also love the security and peace of mind element. It's a win win. Give it a go.

Fantastic app that works really well. App developers helped me set everything up and make sure it was working properly. Significantly cheaper than Route and has so much more functionality

Navidium is great, much better than our previous option, Route, which was proving confusing & blunt in terms of our customers being able to submit claims. Marc and the team did a fantastic job of integrating with our store as well, we have a tricky store set-up, and Marc went above and beyond in getting Navidium to work properly. Very happy with this app!