Navidium Shipping Protection

This app is a very useful app that has improved customer experience greatly and given us the flexibility to cover claims that otherwise wouldn't have been.

Having switched over from Route, this app works flawlessly and the integration into the site was extremely smooth! Definitely recommend for any retailers looking to give customers added assurance during checkout for their delivery.

Navidum has been fantastic, their platform is very easy to use and it's a great way to protect both our store and customers from lost parcels or undelivered items. There's a whole suite of tools to take advantage of to also increase upsell opportunities and provide more options for customers.

We love this app. Makes it easy for our customers to sign up for shipping protection and if we get a request to refund a package that was lost or damaged we do it. But as the occurrence is so low it allows us to keep the extra revenue for the protection and in the rare occasion something gets lost, we just pay from that extra revenue stream. This is the best way to handle shipping protection.
We are so happy we found this app and replaced our old shipping protection solution. We save a lot and our customers are happier to!

great app. can't recommend it enough and the service team is spot on! solves a huge problem for stores regarding customer service and allows the store owner to deal directly with the customer in a way that will leave the customer happy at zero cost. win win!

Great app and great support!
Simple, effective, and profitable.
This is one of those apps where you see instant returns!
We’re generating extra revenue and helping customers feel more confident about their shipping.

Navidium shipping protection is awesome. It puts the customer service and experience solely in our hands so we can take care of our customers as we do with any issue! Highly recommend.

Navidium is the best app on my store by far... The best support, the best interface, and one of the easiest to use. My team and I love this app and could not imagine our store without it. We sincerely recommend giving it a try, Navidium clears away similar apps by far.

We have used Navidium for over a now and I like that it allows us to completely control the claims process. The app is easy to use and we have another source of income.

works so much better than the alternate providers on the market, easy and they help with setting everything up.