Navidium Shipping Protection

All the positive reviews are correct for this awesome app and their great support. Over 80% of our customers leave it on in cart. It really helps us to self insure for our lost/damaged in transits and not have to mess around with courier insurance where the excess is usually higher than our cost of goods anyway. It used to be wasted time (for us and the customer) and money down the drain. Navidium solves all of this.

I love this app, the whole idea and their excellent customer service. I just wish we knew earlier about it. Do not hesitate and use it asap.

What a fantastic idea for an app. We've used our $2 flat rate insurance to cover the cost of overnight shipping on replacement orders. Absolutely recommend this to everyone.

Great app. I love the idea of keeping the insurance payments. Excellent and friendly support that goes above and beyond.

As a former Route user, this has been a huge upgrade in terms of reliability. Customer service is also top notch.

This app is a life saver for our business! It allows us to offer our customers a higher level of customer service. Also they have the most responsive customer service. Cannot recommend enough!!

Fantastic customer support. Easy to set up and customize. Very affordable/accessible option for collecting insurance for customers without paying a 3rd party.

The team that put up this app is one of the most resilient and hard working on the app store. We had issues to make it work on our store but the team went above and beyond to fix the bugs. Great app AND amazing support.

The idea of taking the risk of covering for our shipping providers failures was initially pretty concerning. Thus far, Navidium has proven its value and we won't be going back. Serving customers better, faster is key to retention and far outweighs the risk. For us, it's proven to actually be a revenue driver both through retention and directly.

Customer service is top notch and personal. I was having some issues after installing this. The founder reached out to me personally, reviewed my store and took care of all the glitches. I am happy to do business with Navidium. It gives me back the control over my customer's claims process and increases revenue with the upsell. Route won't be robbing me anymore.

Navidium is new tech, so if you are having any issues, do reach out to them, they will get them resolved for you.