Navidium Shipping Protection

Great app. I love the idea of keeping the insurance payments. Excellent and friendly support that goes above and beyond.

Navidium is a game-changer. The setup process was incredibly smooth, and it's great that we get to choose policies tailored to our company. The app also gives our customers a seamless experience, allowing them to file claims and contact customer support through one place. Unlike Route, which required our customers to use their dashboard. Overall, we are happy with Navidium and highly recommend it for any Shopify store.

I was in the midst of cancelling my then existing shipping insurance company, for a number of reasons, including upsetting my customers and refusing to answer my quests vis email.

I was fortunate enough to find Navidium. I set up an appointment and even recorded the conversation; to insure I heard everything correctly, to either sign up or go without any type of shipping insurance options.

Therese from Navidium, asked me about my current circumstances and then provide me with a full explain on all the features that Navidium app provides… In her demonstrated, she showed me a number of current merchants using the system, along with options and most importantly answered all my questions. Additionally, without me asking, she provided me with several ways to communicate with Navidium, in case the need arises.

It been a little more than a month since I joined Navidium, I would high suggest anyone using other shipping insurance system to take the time and take a strong look at Navidium, you’ll want to use their app.

Great app, a really helpful team, and a hands-on founder. A must-have for all shopify merchants. Would highly recommend!

As a former Route user, this has been a huge upgrade in terms of reliability. Customer service is also top notch.

Look no further! Our store just need a way to add “shipping insurance” without the bloat of other services. Between this and the other guys, Navidium lets us have full control! Yes, control over what needs insurance and the billed rate and even control over each claim!

This app is a life saver for our business! It allows us to offer our customers a higher level of customer service. Also they have the most responsive customer service. Cannot recommend enough!!

Works fantastic! This is the first shipping protection App that I've tried and very happy with the results.

Fantastic customer support. Easy to set up and customize. Very affordable/accessible option for collecting insurance for customers without paying a 3rd party.

The team that put up this app is one of the most resilient and hard working on the app store. We had issues to make it work on our store but the team went above and beyond to fix the bugs. Great app AND amazing support.