Navidium Shipping Protection , 317 recenzji

I would have given this app 10 stars if that was possible! The creators of this app are genius. We were using a different shipping protection app but they didn't have great customer service for us on the back end, or for our customers who had issues with lost/damaged packages. Navidium puts the control of how our customers issues get handled BUT simplifies it with this perfect app. We can now help our customers have an easy time making a claim and having the funds to refund instantly or send a new package.

Also they're super fast at adding the app to our theme for us whenever we've had to change our theme! Exceptional customer service and all around couldn't be happier.

WORTH EVERY PENNY!

Great concept, easy to implement and puts the power and money back in the hands of the merchants as it should be.

Great app, worth every penny. Has made such a difference on our business since shipping from Route.

Such a game changer for allowing us to deal with claims in the best way possible. Customer service is stellar. If you are considering Navidium, it's a no brainer in our perspective.

Excellent customer service and value. Our customers use it and love it. We can offer lower priced shipping protection and both our customers and we come out ahead.

Best app we have found. . So easy to install and use, plus it works great.
Wish I signed up years ago!

I switched from another Package Insurance app to Navidium. It's a much better alternative, with great transparency, and was exactly what we needed to cover the costs of the ever common stolen, lost or damaged packages.
The support is superb, it's light on the site, and very effective.
Highly recommend it.

Great app an a no-brainer for any store. We love the control this app provides and the mutual benefit for us and the customer works out great.

We have used Navidium for over a now and I like that it allows us to completely control the claims process. The app is easy to use and we have another source of income.

This shipping protection app helped us come up with a clear strategy for handling lost packages: no purchase, no replacement. It looks very clean and trustworthy on the site & we've had sigificant buy-in from customers. The best part is the back-end portal with claim submission & revenue tracker! This helps us easily track our number of reshipments per month and how that affects our bottom line. Marc has provided excellent app support and customer service as well. We've tried route (pricey) & Shiptection (dashboard never worked) - Navidium wins hands down.