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Mark and his team are world class. Really impressed with this app, easy to use, far better than what anyone else has to offer. Support small businesses like Navidium!
Phenomenal app. We couldn't be happier. Navidium has allowed us to give our customers the service they deserve by actually approving claims, unlike other protection apps we have used. Our customers are satisfied and so are we!
This app has helped our store make any lost or stolen shipments, a breeze to replace for our customers! No waiting on claim approvals, so we can do what we do best and ensure our customers have the smoothest customer experience possible! Thank you, Navidium!
This app has literally helped our store save so much $$ ! We were already sending out so many replacements to our customers and the Route app we were using before was not customer friendly and had a long waiting period. This app let's us service our customers right away.!
We said BYE to Route months ago and haven't looked back since. Route was not processing claims properly, denying claims that were simple shipping damage leaving us in the end out of pocket. A few friends in business recommended Navidium and it has been amazing and has allowed us to control our own claims and work directly with our customers which has been a win/win. So if you're on the fence of leaving Route (especially after their insane price increase of rates) seriously do it, you won't regret it! I know I sure haven't regretted it :)
This has been a fantastic addition to our ecommerce store and can't imagine not having it! Nice to have an app that is made with the seller in mind!
Navidium has been great! The model of shipping protection by the company rather than a 3rd party insurer makes a lot of sense, and the team at Navidium helped us install and customize our app completely so we can provide the best customer experience possible. They're a must-add to any store!
Marc and his team did a great job setting up Navidium Shipping Protection just the way I wanted it. This is a great and simple application, I am very happy!! Now I have another way to make money from sales of Up to 50 Orders a Month to a free plan. Thanks, Guys!!!
Perfect addition to our small business. Great way to gain control over claims. Our customers have peace of mind and can resolve any issues directly with us instead of being tortured by an insurance company. And Navidium has very responsive customer service. Very pleased A+
Great tool!