Navidium Shipping Protection

Route was BANKING off us and I really wanted a way to offer my own package replacements. I'm very happy Navidium made that happen for me. They installed it for me and now I keep my profits. We've handled 2 claims ourselves, but brought it in way more than necessary to cover those - That's pure profit, folks!

We are using this app instead of Route, which we weren't happy with. I love that we are in charge of claims and can do the right thing without thinking twice about the cost to our bottom line! With Route they kept finding ways to not pay, which is extremely frustrating when the customer paid for it, and then doing the right thing still has to come out of my pocket.

OPEN YOUR EYES AND STOP GIVING other companies money you are collecting from customers for shipping insurance! 10/10 recommend using Navidium Shopping Protection with your store for many reasons. 1) You have complete control over any packages that are damaged to your customer. If your customer received a damaged package from you they expect YOU to fix the problem not a third party solution. Being able to fix this issue in house quick and efficiently knowing you have your costs covered is great for your overall customer satisfaction. 2) Almost 75% of our customers opt for insurance. A HUGE boost in top line revenue since it is essentially a 100% margin product. 3) Navidium's team is superior. We have worked with other solutions to offer in-house shipping protection, but none were as competent, efficient, and quick as Navidium with installation and overall support. Would recommend this app to any DTC Ecommerce store on Shopify as a MUST HAVE.

The best shipping insurance app on Shopify! Easy installation, rapidly boosted revenue. Rescued us from losses due to missing/stolen packages.

This app has been a gamechanger for our customer service practices and increasing revenue. It makes reshipping items much more economically viable since we now get extra revenue from the shipping insurance. This has made customers more happy. Additionally, we've seen an uptick in the amount of checkouts, possibly because customers feel more secure with a guarantee. This works great!

Really appreciate the simplicity and revenue saving model of this app!!! It helps us keep money in our pocket instead of paying money to insurance apps

Has been very set and forget and produced a nice stream of additional income. Installation went well.

Navidium Shipping Protection has truly been a game-changer for our business. This remarkable service has not only saved us countless headaches but has significantly offset our shipping costs when we've had to reship packages. Their proactive approach to identifying potential shipping issues before they escalate is commendable, and their customer support team has consistently provided exceptional assistance. We cannot help but wholeheartedly recommend Navidium to fellow business owners; it has become an indispensable asset that streamlines our shipping process and instills confidence in our operations. With Navidium, you'll gain peace of mind and remarkable cost savings, making it an absolute must-have for anyone involved in shipping. ⭐⭐⭐⭐⭐

We love this app for a number of reasons: (1) easy setup, (2) ease of use, (3) easy to understand (for us and for our customers), and (4) wonderful customer service. We love that Marc and his team set up a great app for small businesses to reliably self-insure. The architecture of the app is seamless with our Shopify account. And the few times we needed to cover our customers' claims, we can reliably use Navidium's navigation to ensure we are processing the claim with confidence that the customer is covered.

Great app. Works well. Customer service is responsive. What else could you want? it does the job without errors.