Avaliações (319)

Classificação geral
4,9
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 0% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
30 de agosto de 2023

This is a great app that allows us to give customers peace of mind during their purchase and to partially offset all of the rising costs in the channel.

Glimmer Wish
Estados Unidos
Quase 2 anos usando o app
Data de edição: 21 de junho de 2023

I switched from another Package Insurance app to Navidium. It's a much better alternative, with great transparency, and was exactly what we needed to cover the costs of the ever common stolen, lost or damaged packages.
The support is superb, it's light on the site, and very effective.
Highly recommend it.

Krakatoa Underwear
Estados Unidos
Quase 2 anos usando o app
Data de edição: 25 de novembro de 2023

Love Navidium! A great alternative to Route. Would recommend it to anyone trying to increase their AOV.

Dracoslides
Estados Unidos
Mais de 1 ano usando o app
20 de junho de 2023

Excellent customer service and value. Our customers use it and love it. We can offer lower priced shipping protection and both our customers and we come out ahead.

tori belle cosmetics
Estados Unidos
Quase 2 anos usando o app
10 de outubro de 2022

Great app an a no-brainer for any store. We love the control this app provides and the mutual benefit for us and the customer works out great.

Prepdeck
Estados Unidos
Quase 2 anos usando o app
28 de junho de 2023

Such a game changer for allowing us to deal with claims in the best way possible. Customer service is stellar. If you are considering Navidium, it's a no brainer in our perspective.

Waterbox Aquariums
Estados Unidos
Mais de 1 ano usando o app
22 de junho de 2023

Best app we have found. . So easy to install and use, plus it works great.
Wish I signed up years ago!

Violet Skye Boutique
Estados Unidos
Mais de 1 ano usando o app
28 de dezembro de 2021

This shipping protection app helped us come up with a clear strategy for handling lost packages: no purchase, no replacement. It looks very clean and trustworthy on the site & we've had sigificant buy-in from customers. The best part is the back-end portal with claim submission & revenue tracker! This helps us easily track our number of reshipments per month and how that affects our bottom line. Marc has provided excellent app support and customer service as well. We've tried route (pricey) & Shiptection (dashboard never worked) - Navidium wins hands down.

Minimo Skin Essentials
Estados Unidos
Mais de 1 ano usando o app
3 de julho de 2022

Great app!! So much better to be able to handle claims on your own vs going through another app that may or may not pay out claims. Customer service is very responsive and fast as well :)

Golden Bohemian
Estados Unidos
Mais de 1 ano usando o app
30 de agosto de 2023

Simple to use. Good Options. You evaluate your own business model and offer insurance to your customer based on your business needs. For example, evaluate your own business model such as:

* Do you have a high chance that your items will break?
* What kind of value is your products like, high or low value?
* low or high fraud risk, and etc.

You should try and see it yourself.

Maniology
Estados Unidos
Mais de 1 ano usando o app