Navidium Shipping Protection

Really great app and customer service is even better! The team are very helpful especially Marc who helped me in many ways, quick reply times too!

Had an absolutely horrendous experience (multiple times!) with Route and through a google search found out about Navidium. I’m so thankful you exist and when problem arise I can be my own customer service support in the broken, damaged, or lost package department!

We absolutely LOVE Navidium! It's the perfect app for providing our customers with shipping protection as well as providing us with an economical way to provide said insurance! They also have incredible customer service! We will stay with them forever...please don't ever go away!

Very easy to use and implement - and a way better experience for our customers for us to manage the protection process instead of solely relying on a 3rd party whether it be an app or courier.

This application is truly remarkable in every aspect. It has provided us with an additional source of income for our store while simultaneously offering an extra layer of security for our customers to ensure their orders. It's a win-win situation for all involved. I also commend Navidium for standing up against Route and fully supporting Navidium in the court battle to preserve the ability of small businesses to thrive based on their beliefs and freedom. Their idea is fantastic, and I highly recommend this app to any small business on any merchant platform.

I have been looking for a product like this for months and happen to stumble on Navidium. I have used others and felt this application and its supported staff had our best interest. Keep up the great work.

For the longest time, the traditional shipping insurance model felt like a necessary but cumbersome appendage to my business operations. Navidium changed all that!

Instead of being tethered to external shipping insurance apps, Navidium has empowered us to bring the entire shipping protection program in-house. The genius lies in its self-service nature. The freedom to manage and create our own self-funded shipping protection plan, while also handling incoming claims, offers an unparalleled sense of control.

The financial benefits cannot be understated. With Navidium, we're not just saving by bypassing third-party insurance providers but also generating an additional revenue stream. Being able to route shipping protection fees back into our business is a game changer, especially during times when claims are low!

What I particularly adore is the digital product cart upsell feature. Not only does it offer a method to offset the costs of unforeseen shipping issues, but it also provides a strategic way to boost overall sales.

The suite of features, including comprehensive reporting, a claims portal, one-click refunds and reorders, is both robust and user-friendly; Navidium fits seamlessly into our operational workflow!

In essence, Navidium Shipping Protection is more than just an app, it's a paradigm shift in how e-commerce businesses should approach shipping protection. For those looking to elevate their shipping strategy while also optimising for profit, Navidium is the golden ticket. Cheers to smarter shipping and increased revenue!

We are over the moon with Navidium! It is a brilliant app that makes damaged, lost or stolen package claims easy peasy to process while providing extra revenue for our business, instead of taking said revenue from us.

The app is user-friendly and the claims process is intuitive and takes barely a minute to complete.

Before choosing this app we researched other choices and found Navidium's feedback and overall business strategy to be the most beneficial for our business and customers. To date, it has not disappointed but rather, overdelivered.

Well done and bravo for offering an alternative to conventional shipping apps.

Highly Highly Recommended.

great app, good customer service and team. would definitely add this to any store I create on shopify

Navidium Shipping Protection is a great app and so much better than Route, in my opinion. It puts the power back into the seller's hands to provide customers with excellent service and 100% claim approval. With Route, our claim approval was under 25% with many mad customers. Route is not a good service; Navidium is fantastic.