Navidium Shipping Protection

After some hiccups and bugs during installation, the Navidium team went ABOVE and BEYOND to help bring the app and its full potential to our store. This is by far the best customer service x dev support I think might exist in the app store today. I can't wait to start taking implementing all of the hard work put in on our store. Thanks again, Navidium team - I will be recommending to all my fellow store owners! P.S. Wayyyyyyyy better than Route!!

Super easy and allows you to customize the name of your shipping protection as well as color and icon. Also love it because it allows us to handle our own claims. With Route, customers would email us first anyway, so it was a hassle directing them to another service. With Navidium we can just handle it.

Customer service is prompt, friendly and you get a real person! The app is new to me but so far so good and my customers are opting for the insurance. It's a win-win and I'm stoked to have found an app that doesn't take a percentage of profit share.
12/10 for Navidium!

Simply put Navidum shipping has hands down improved value for my customers and our bottom line. The revenue generated from it covers or marine transit insurance and any excess we need to pay when we have a claim and there’s some left over for us in the end. One of our sunk costs is now a revenue stream.

Fantastic app. prior to finding this app we were working with route but were repeatedly unhappy with their claims process. Using route lead to customer service issues that we felt were difficult to resolve in a three-way relationship between us, route, and the customer. We had already made the decision to leave route when stumbling across Navidium more than a year ago. This app facilitates inhouse management of shipping protection and was able to not only replace route but to greatly improve our claims mangagement process directly with our customers. In addition we were able to increase revenue and increase our margin. A true win-win.

Truly a one-of-a-kind solution to an interesting variety of problems, I recommend Navidium hands down. Not to mention their co-founder Marc is a down to earth, problem solving go-getter with a fantastic attitude. It's hard to write about it without sounding like I'm a shill, but I've had a great experience so far. If you're wondering if you should give it a go, here's your sign.

This app has been amazing! Navidium provides great peace of mind for customers at very low rate, we could see a slight increase on our checkout conversion rate! Definitely recommend.

I'll keep it simple.
In this day and age of the retailer carrying the burden for EVERYTHING that goes awry with online retailing, Navidium is a breath of fresh air, and works like a Partner to help provide an insurance service for our customers, so that unlike most others, it's not TAKE, TAKE, TAKE.
If you operate in the e-commerce retail space, Navidium is essential.

Great app and veryy Good customer service ! Highly recommonded, if you are started the new business.

Great customer support. Navidium always tries to find solutions for you and will work with you to achieve what you need.