Navidium Shipping Protection

Love this app!!! It works exactly as stated! It is a revenue generator which helps when packages do go missing or damaged.

The app works, the support team helps, and they keep on innovating the product.

We really couldn't ask for more.

We love this app! It is exactly what we've been wanting for our store. We've been able to seamlessly help our customers with refunds/returns/replacements. Unlike some of our previous order protection apps, Navidium has been easier to use and makes the best sense financially, for our business! 10/10 would recommend to EVERY business owner.

A true game changer. Navidium gives the power back to merchants, exactly how it should be! Their team is incredibly responsive and helped us get it implemented with ease. 10/10.

This is possibly the best app I have on my shop. Installation was easy and it works seamlessly on my website. It puts us in a much better position to help our customers with lost packages without having to file complicated claims or deal with a third party.

Great app. We previously used a competing insurance app which was good, but mathematically was becoming an added cost per order. This is probably because we have very low incidence rates as we use anti-fraud apps to cancel any suspicious looking orders.

Therefore, with a combination of strong anti-fraud software, tracked/signed shipping to further deter any potential scammers, and Navidium, we can basically make added revenue on ±65% of our orders as this is roughly the % of customers who add shipping protection to their basket.

I hope Navidium can go from strength to strength and launch a superior anti-fraud system to their offering as then it will be my 1 stop shop and I'll save even more money.

No reason to not add this to your website.

What's not to love? Free money (we already insured everything). Simple to install. No effort to operate - it just sits there like a fly trap collecting money. While it is certainly not a game changer financial wise (we mostly sell expensive products), it is a nice little addition We have a high rate, abut 75%, who leave the checkmark at checkout. It really is too good to be true, but in this unusual case, IT IS TRUE!

Super simple and beneficial for sales.

It took some trial and error to get Navidium to work with our process, but once we worked those things out we are EXTREEMLY satisfied with this App. We are able to cover lost/stolen packages each month and are able to make much speedier resolutions for our customers. 10/10 recommend and their support is AMAZING!

We have been using this app for the last 6+ months and it has been amazing with no issue. The team is easy to work with and resolve all inquiry and issue in a timely manner. Business is tough in this economy and what Navidium has provided to our small company is another option to survive and compete with the big company. Thank you Navidium!