评论 (319)

整体评分
4.9
每个评分等级的数量
  • 98% 的评分是 5 星
  • 0% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2023年8月30日

We said BYE to Route months ago and haven't looked back since. Route was not processing claims properly, denying claims that were simple shipping damage leaving us in the end out of pocket. A few friends in business recommended Navidium and it has been amazing and has allowed us to control our own claims and work directly with our customers which has been a win/win. So if you're on the fence of leaving Route (especially after their insane price increase of rates) seriously do it, you won't regret it! I know I sure haven't regretted it :)

Hudson and Oak
加拿大
6个月 人在使用应用
2022年10月10日

This has been a fantastic addition to our ecommerce store and can't imagine not having it! Nice to have an app that is made with the seller in mind!

Legend's Creek Farm
美国
6个月 人在使用应用
2023年11月13日

Love this app! Incredible, friendly, personalized support that provides fast and easy installation. Zero friction on install!! We were in business with Navidium very quickly and the app has a super simple dashboard to track metrics we want to see, plus a tool to track and report on claims. The claim feature has replaced an internal (Google sheet) that we'd used, for an easy, centralized place to measure claims (and no we don't have that many, but they're all in one easy-to-find place!) If you're on the fence, get the app.

Olive My Pickle
美国
6个月 人在使用应用
2023年7月26日

Navidium has been great! The model of shipping protection by the company rather than a 3rd party insurer makes a lot of sense, and the team at Navidium helped us install and customize our app completely so we can provide the best customer experience possible. They're a must-add to any store!

EarthHero
美国
6个月 人在使用应用
2022年3月29日

Marc and his team did a great job setting up Navidium Shipping Protection just the way I wanted it. This is a great and simple application, I am very happy!! Now I have another way to make money from sales of Up to 50 Orders a Month to a free plan. Thanks, Guys!!!

ElkaMania
希腊
6个月 人在使用应用
2023年7月19日

Perfect addition to our small business. Great way to gain control over claims. Our customers have peace of mind and can resolve any issues directly with us instead of being tortured by an insurance company. And Navidium has very responsive customer service. Very pleased A+

WURMgroup
美国
5个月 人在使用应用
2023年2月9日

Route was BANKING off us and I really wanted a way to offer my own package replacements. I'm very happy Navidium made that happen for me. They installed it for me and now I keep my profits. We've handled 2 claims ourselves, but brought it in way more than necessary to cover those - That's pure profit, folks!

Super Undies
美国
5个月 人在使用应用
2023年9月13日

Great tool!

Alex Crane
美国
5个月 人在使用应用
2022年8月1日

We are using this app instead of Route, which we weren't happy with. I love that we are in charge of claims and can do the right thing without thinking twice about the cost to our bottom line! With Route they kept finding ways to not pay, which is extremely frustrating when the customer paid for it, and then doing the right thing still has to come out of my pocket.

Island Deodorant
美国
5个月 人在使用应用
2023年11月14日

One of the best apps we have for our website! Super easy, handy, and helps both us and our customers being able to manage replacements ourselves. We've used other shipping protection apps before and they just didn't work for our needs.

Thank you Navidium team for all you do!

STAY WEAR
美国
5个月 人在使用应用