评论 (319)

整体评分
4.9
每个评分等级的数量
  • 98% 的评分是 5 星
  • 0% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2022年8月11日

We moved from another app that made the customer experience difficult. It was important to us to handle the claims as we saw fit and Navidum allows us to do that. Highly recommend this app for self-management of any insurance claims. Easy integration. Support emails could be answered a little more quickly but overall we are super happy with the app and the support we've received.

Ativo Skincare Inc.
加拿大
4个月 人在使用应用
2022年4月11日

We've tested a couple other apps before trying Navidium, including one of the best known apps. And I have to say, they are completely useless. A total waste of time, money and energy. Now....Navidium on the other hand, well - they are game changer! I highly recommend them. First, the app works. Second, it doesn't slow your site down. Third, your clients are happy and you are able to cover lost/damaged items with less stress and issues. So what's not to love? :)
But most of all? The support, including the owner, is accessible, responsive and work HARD to make things right for those of us in ecommerce. The competition doesn't do that.
If you are looking for an app, then stop your search and give Navidium a try!

DopeBoo
美国
4个月 人在使用应用
2023年8月30日

Great app, works as promised and our customers love the peace of mind that shipping protection brings. Most important is that we are the ones providing the protection and neither ourselves or our customers have to contact or negotiate with a 3rd party to file a claim.

QUICKPLAY USA
美国
4个月 人在使用应用
2022年7月21日

Great customer support so far and quick help with installation. Happy to provide this feature to our customers!

Bean Farm
美国
4个月 人在使用应用
2022年5月4日

Dynamite app with even better customer service! Marc and his team explained everything and even helped us with a work around as our theme was throwing some errors. Navidium has helped leaps and bounds over other shipping insurance apps we tried. Must have app!

Fest Flags
美国
4个月 人在使用应用
2023年1月19日

I'm SO glad we switched to Navidium from the other shipping protection app we were using that kept all the revenue our store was generating.

Since then we have seen a 44% conversion rate for Navidium and our customers are happier than ever with the improved problem resolution we are now able to offer.

The customer support from Navidium has been fantastic. The look and feel of the widget feels very well implemented into our checkout and theme as well.

Big shoutout to Marc from Navidium as well. Super down to earth, friendly and resourceful in all things e-commerce related.

If you don't have Navidium installed on your store, you're missing out!

WheelWiz
加拿大
4个月 人在使用应用
2023年6月21日

Would recommend to any online company that is shipped DTC. If you don't have this app you are leaving money on the table.

Old Glory Shop
美国
4个月 人在使用应用
2023年6月22日

Navidium turned an expensive headache into an easy cost-recovery for our business. Our customer service team loves it, and the service for the app is top notch. Huge value!

Smallflower
美国
4个月 人在使用应用
2023年1月18日

After 6 months of using Navidium, it has proven to be a money generator for us. It is a welcome relief to finally have this base covered.

Lapco Paintball
美国
4个月 人在使用应用
2023年7月31日

I have been using Naviduim Shipping Protection for a while now, and I must say it's a great app. It provides an added layer of security and peace of mind when shipping my valuable items. Here are a few reasons why I highly recommend this app:

Easy to Use: The app has a user-friendly interface, making it simple to navigate and understand. Setting up the protection for my shipments was a breeze.

Comprehensive Coverage: Naviduim Shipping Protection offers a wide range of coverage options, ensuring that my packages are protected from loss, theft, or damages during transit. It's comforting to know that my items are safeguarded.

Prompt Customer Support: Whenever I had a query or needed assistance, the customer support team was quick to respond and provided helpful solutions. Their excellent service enhanced my overall experience.

Competitive Pricing: The pricing for the protection plans is reasonable and competitive compared to other similar services in the market. It's a cost-effective way to ensure the safety of my packages.

Overall, I am extremely satisfied with Naviduim Shipping Protection. It has simplified the shipping process and given me peace of mind. If you are looking for reliable shipping protection, I highly recommend giving this app a try.

Remember to personalize your review based on your own experiences with the app.

hempified
美国
4个月 人在使用应用