评论 (319)

整体评分
4.9
每个评分等级的数量
  • 98% 的评分是 5 星
  • 0% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2023年7月21日

This is the first shipping protection app that has worked for us! It is an easy way to add protection for our customers.

Oak Barn Beef
美国
2个月 人在使用应用
2022年10月14日

speedy, personalized assistance and the app does what it is mean to do! only suggestion for developers would be to add the option of setting a minimum insurance amount that is applied, and then do a percentage-based amount for orders over X amount.

Sloppy Chops Co
美国
2个月 人在使用应用
2023年11月13日

I wish i knew about this app earlier! I found this app through a friend and It has helped saved us quite a bit of money right from the start. The team was great and accommodating to install the app on all of our stores and supported it throughout multiple themes.

If we ever had a bug or problem, they would be right on top of it and take care of things. They went above and beyond for us and we are truly grateful for this wonderful app they have created! Thank you!

MR2 Heaven
美国
2个月 人在使用应用
2023年10月23日

Great solution for business owners! Would reccommend

Tinye Swimwear
美国
2个月 人在使用应用
2023年7月19日

Navidium Shipping Protection has helped ease our customers and our own worries when shipping packages. It's made it easy to file a claim, the interface is simple and straightforward. They are quick to respond to email our team sends which is not always the case with apps!

GirlzInk Store
美国
2个月 人在使用应用
2023年9月1日

We used Route and they tried to bully us into staying with them after we changed. Navidium is a much more beneficial solution for us. We process tens of thousands of orders every year but were only getting about 10 claims per year through Route, and they would deny 2-3 of them and piss off the customer! We would end up replacing them at our expense anyway to keep the customer happy. With Navidium, we still get the process automated, but we realize a significant chunk of money above and beyond and replacement costs. Highly recommend.

ro•sham•bo eyewear
美国
2个月 人在使用应用
2022年7月15日

An incredible app. If you're considering a shipping protection option for customers - you may as well self-fund it. Navidium makes it easy and seamless and we're seeing a strong take rate.

BidetKing.com
美国
2个月 人在使用应用
2022年12月13日

I wanna to leave. review for this guys forever...best app I ever got. my clients fells more protected, it generates us more revenue, we can refund parcels without been out of pocket, and the costumer service is 10 out of 10 , thank you so so much

nunubebe
英国
2个月 人在使用应用
编辑时间:2022年10月5日

We are still new but recently switched over from another provider due to some pain points I'm sure other merchants have experienced. So far the Navidium team has been great in getting Navidium installed quickly and being responsive to any issues that arise. It's nice that you can create claims and reshipments right in the portal and easily keep track that way. Not only that, but the fees don't go to a third party which helps the merchant recoup the cost of lost packages and sending reshipments. This also allows you to handle any customer order issues directly instead of sending them to a third party which creates a more streamlined customer experience. Navidium cuts out the middle man and allows the merchant to create a better experience for the customer!

Halfdays
美国
大约2个月 人在使用应用
2023年7月24日

This is a great app and company, much more honest and supportive than Route. Highly recommend this company rather than Route, we dealt with both.

Anabolic Health
美国
大约2个月 人在使用应用