评论 (319)

整体评分
4.9
每个评分等级的数量
  • 98% 的评分是 5 星
  • 0% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2023年7月18日

We switched from another company to Navidium and haven't looked back for one second! Easy to use. More reasonable pricing and business model. Excellent communication and customer service.

VINYL MOON
美国
大约1年 人在使用应用
2022年11月2日

Make sure you talk to Marc! He's been a great help with getting everything squared away. Even went above and beyond and saw a problem that was affecting our store and said that his team would fix it (even though it was not of his doing). He's been a pretty big help so far and his app is pretty easy to use and they make the integration for you! Thank you Marc!!!

The Freeze Dried Candy Store
美国
大约1年 人在使用应用
2023年6月20日

Such a great team...been real since day one. You can't go wrong with Navidium. We've been using it for years, much better than throwing your money away to the other shipping insurance companies who bankroll that insurance money.

Sullen Art Co.
美国
大约1年 人在使用应用
2023年6月21日

Very happy with the service they provide. Easy to install and maintain. We highly recommend it for all retailers.

WHACK Sports
澳大利亚
大约1年 人在使用应用
2023年6月20日

Navidium Shipping Protection has worked well for our small business. I only wish it didn't show up as a product as most people do 'opt in' it will generally be in your top three with no way to filter it out of an actual store product vs shipping protection.

Devotion Nutrition
美国
大约1年 人在使用应用
2022年8月25日

After some hiccups and bugs during installation, the Navidium team went ABOVE and BEYOND to help bring the app and its full potential to our store. This is by far the best customer service x dev support I think might exist in the app store today. I can't wait to start taking implementing all of the hard work put in on our store. Thanks again, Navidium team - I will be recommending to all my fellow store owners! P.S. Wayyyyyyyy better than Route!!

Bear Balanced
美国
大约1年 人在使用应用
2023年7月19日

Super easy and allows you to customize the name of your shipping protection as well as color and icon. Also love it because it allows us to handle our own claims. With Route, customers would email us first anyway, so it was a hassle directing them to another service. With Navidium we can just handle it.

Rad & Happy
美国
大约1年 人在使用应用
2023年6月1日

Customer service is prompt, friendly and you get a real person! The app is new to me but so far so good and my customers are opting for the insurance. It's a win-win and I'm stoked to have found an app that doesn't take a percentage of profit share.
12/10 for Navidium!

Treats for Chickens™
美国
大约1年 人在使用应用
2023年11月14日

I've been using Navidium Shipping Protection for over a year, and I would say hands down, it's one of the best decisions I've made. We are living in trying times as small business owners. Margins are thin and market share is dwindling as more sellers come online. Reducing my risk against theft, fraud, damage, etc. is important to me. Leveling the "risk" playing field and sharing this expense with my customers is the single best way I've found to create a better user experience and sense of peace at an affordable price for all. When a customer opts into Navidium protection, what they are really buying is CONFIDENCE that ANY issues with their orders will be handled expeditiously and professionally. The revenue I gain with Navidium allows me, as a small business owner, to offer a better customer journey by upleveling their post purchase experience. Navidium helps make this affordable.

The Comfort Company
美国
大约1年 人在使用应用
2023年6月22日

Simply put Navidum shipping has hands down improved value for my customers and our bottom line. The revenue generated from it covers or marine transit insurance and any excess we need to pay when we have a claim and there’s some left over for us in the end. One of our sunk costs is now a revenue stream.

Battery Specialists
澳大利亚
大约1年 人在使用应用