Navidium Shipping Protection

Has worked with almost no hitches so far. Easy install, and we love being able to act as the insurer. It is expensive to replace lost packages and this extra revenue has been great. Customers that purchase it get our top replacement service. No technical problems in the store; easy to name and code into the cart. I like that it is simple and straightforward - I do not actually want to buy insurance and deal with a claims process and this is quick and to the point.

There was a problem recently when they built a new login page and did not give all of us a way to make a login, but they responded right away after I left a bad review so I have updated this to reflect that. ;) Hopefully they also made their contact page start working again.

We've used Navidium for several years now. It's performed flawlessly, and has been a key component of our Mythical Customer CareTM. If a customer selects package protection and has a lost/stolen package, they have peace of mind that we're immediately able to take great care of them. Thank you Navidium!

Very happy with the App and the service. Have had it installed for several years now. They get back to you right away and are diligent.

We’ve been using Navidium for years across multiple Shopify stores, and it’s been a reliable and efficient solution for our shipping needs. The app is easy to use, and the customer support is outstanding—responsive, helpful, and truly customer-focused. Highly recommended!

Great app. Happy to have it. Easy set up and it works without any issues, which surprisingly I can not say about so many other Shopify apps.

We've been using Navidium for over a year now, and it has truly streamlined our shipping protection process. The integration with our e-commerce platform was smooth and easy to set up, allowing us to provide added peace of mind to our customers without any extra hassle. What stands out the most is how customizable the platform is we can tailor the coverage options to fit our specific business needs.

Our customers love having the option to protect their packages, and the claims process is straightforward. The support team at Navidium has been responsive and helpful whenever we've had questions. This tool has helped reduce shipping-related headaches and improve customer satisfaction. Highly recommend Navidium to any business looking for a reliable shipping protection solution!

Great app. Makes it super easy to deal with damaged items and replacements.

Excellent

Best Shipping insurance and customer service on Shopify. A++++++

I used Route for a while then switched to Navidium. It's the best thing I ever did. It's an absolute no brainer. Route provided very little help and in fact it was a pain to have them handle shipping issues and our customers didn't like it either. Better to handle on your end and provide a better experience and make more margin in the process. 5 stars.