Navidium Shipping Protection , 317 則評價

Navidium has been a great addition to our store. We vetted various different apps, but Navidium was the only one that worked with our business case. Their support team was extremely helpful and responsive throughout the onboarding process.

Simple to use. Good Options. You evaluate your own business model and offer insurance to your customer based on your business needs. For example, evaluate your own business model such as:

* Do you have a high chance that your items will break?
* What kind of value is your products like, high or low value?
* low or high fraud risk, and etc.

You should try and see it yourself.

We have been using this app for few months and our revenue went up after using this. We wish we started using this way earlier.

I would have given this app 10 stars if that was possible! The creators of this app are genius. We were using a different shipping protection app but they didn't have great customer service for us on the back end, or for our customers who had issues with lost/damaged packages. Navidium puts the control of how our customers issues get handled BUT simplifies it with this perfect app. We can now help our customers have an easy time making a claim and having the funds to refund instantly or send a new package.

Also they're super fast at adding the app to our theme for us whenever we've had to change our theme! Exceptional customer service and all around couldn't be happier.

WORTH EVERY PENNY!

We would highly recommend Navidium for shipping protection. We have used other popular services and Navidium is better in everyway. The other guys made it more difficult for us and our customers. They wanted customers to download their app and made our customers file police reports in order to initiate a claim. Navidium gives you the opportunity to run your own system and make all the extra money that the other guys take. Thanks Navidium!!

Can't say enough great things about the app or the team behind it. If you're looking for shipping protection this is the only app you should consider!

Why give all your money to another company for shipping protection when you can easily manage it all internally? And why rely on another company that can choose deny a claim even though the customer paid for the protection?

Navidium creates a better experience for your customer happiness and makes the most sense for your bottom line. Don't even think twice if you're considering a protection app!

Great tool to make some extra $ and protect your customers packages

5++ Stars -Navidium has been a blessing to our small business, we switched from "the other guys" and wish we had done it sooner. We now have better control over claims and our customers appreciate talking to the company they purchased from, instead of a random company that knows nothing about leather. Navidium has allowed us to provide excellent customer service to our clients during a stressful event. Thanks Navidium....you are the best!!!!

Awesome app, gives our business control over when and how we refund our customers WITHOUT relying on third parties to manage the process. Fits well into our customer service workflow. Love this app and will recommend to anyone wanting to offer an internal way to manage refunds and replacements. Thanks guys, keep up the good work!

Navidium works great and the support has been quick and efficient. More than offsets the cost of having a no questions asked guarantee on our shipments.