Navidium Shipping Protection , 317 則評價

We switched from Route... Why pay another company tons of money and redirect our customers to their app/team? It was a broken experience and one we found that route was not accepting claims and leaving customers with a bad taste in their mouth.

Navidium put the entire experience back into our hands with a better experience for our customers and for us to recover costs and sometimes more when a shipment goes wrong or is stolen.

I would 100% suggest companies go this route for the customer experience alone, and the benefit of a managing your own claims and not having a company your paying a ton of money too to simply decline them.

I highly recommend this app because it's best for both parties in a transaction. The business is covered, and the customer isn't waiting an outrageous 30+ days for resolution of their lost/stolen/damaged goods.

I used other protection apps and they did nothing but enrage customers with how long it would take to resolve cases, which is stressful for the store and customers.

Navidium has been a complete lifesaver for us after dealing with the problematic Route app. Navidium gives us more flexibility to price our shipping protection and allows us to further elevate of brand's trust with our customers by allowing us to private label the shipping protection with "our" company's name, opposed to marketing another company's name like Route.
C. Cureton-Robles
Co-Founder/COO
TRONUS

I wish i knew about this app earlier! I found this app through a friend and It has helped saved us quite a bit of money right from the start. The team was great and accommodating to install the app on all of our stores and supported it throughout multiple themes.

If we ever had a bug or problem, they would be right on top of it and take care of things. They went above and beyond for us and we are truly grateful for this wonderful app they have created! Thank you!

Have been using this app for a short while (around 2-3 months) but am very happy with it compared to some other "options".... their support is good, the product itself is great and our customers have liked having the option. Glad I found this and will be continuing to use this and leverage this app for the foreseeable future.

Best shipping protection service out there, I have used competitors products but they slow down your time to help the customer (which matters the most) navidiium lets you handle the service its the best!

We’ve been using Navidium for a few months and have had a very positive experience! Easy installation and I don’t have to deal with a third party claim filing middle man. Absolutely worth it!

Highly recommend it rather than using something like Route. A lot easier to use, and the customer service team is extremely helpful and very responsive.

Navidium has been a great addition to our store. We vetted various different apps, but Navidium was the only one that worked with our business case. Their support team was extremely helpful and responsive throughout the onboarding process.

We have been using this app for few months and our revenue went up after using this. We wish we started using this way earlier.