Navidium Shipping Protection
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- Prezzi
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Installazione gratuita. Prova gratuita disponibile.
- App più diffuse tra i negozi simili al tuo
- Con sede negli Stati Uniti
- Valutazione
- 4,8 (354)
- Sviluppatore
- Navidium Apps
Galleria immagini in evidenza
In-house solution for shipping protection / shipping insurance. Turn package protection into upsells
Navidium is a self-service shipping protection platform to manage your own package protection / shipping insurance offering. Collect your own package protection, manage claims, and keep the rest as profit. We are not a shipping insurance company, and don't underwrite claims. Replace shipping insurance apps with Navidium with included migration, and offer your own customizable shipping protection plan to your customers. Keep all fees, manage your own claims, and route profit to your store.
- Offer shipping protection widget at checkout or cart Upsell Shipping Insurance.
- Customize shipping insurance widget, language, price, branding, and currency.
- Includes reporting, control on pricing, claims portal, 1 click refunds/reorders.
- Route insurance protection fees back to you & increase your conversion rate.
- Integrates: Recharge, Rebuy, Bold, Slide Cart, Subscriptions, Tapcart, AntiFraud
- App più diffuse tra i negozi simili al tuo
- Con sede negli Stati Uniti
Lingue
Inglese
Questa app non è disponibile in Italiano
Funziona con
- Check-out
- Pannello di controllo Shopify
- klaviyo rebuy engine upcart
- reamaze gorgias skio seal
- recharge bold amp aftersell
- returns exchanges upsells
- shipping insurance protection
- Subscriptions Shipstation loop
Categorie
Personalizzazione
Offerte e raccomandazioni
Tipo di copertura
Esperienza relativa al consenso
Prezzi
Free
Installazione gratuita
Automatically upgrades to the next billing cycles based on the usage.
Funzionalità
- Up to 50 Orders a Month
- Automatic Installation + Expert Support
- Claims Portal + Automated Claims
- Shipping Protection Dashboard
- No Rev Share. You 100% of collected fees
- Compliant Auto Opt In Widget for Cart
Essential
$29.99 /mese
Automatically upgrades to the next billing cycles based on the usage.
Funzionalità
- Up to 500 Orders a Month
- Free Expert Installation
- Live Chat Support
- Claims Automation + Portal
- Integrations with Subscriptions
- Auto Fulfillments
- No Rev Share. You 100% of collected fees
Prova gratuita di 3 giorni
Growth
$49.99 /mese
Automatically upgrades to the next billing cycles based on the usage.
Funzionalità
- Up to 1000 Orders a Month
- Free Expert Installation
- Live Chat Support
- Claims Automation
- Claims Portal
- Auto Fulfillments
- No Rev Share. You 100% of collected fees
Prova gratuita di 3 giorni
Enterprise - Plus
$99.99 /mese
Funzionalità
- Unlimited Orders
- Free Expert Installation
- Shopify Plus Checkout Widget
- Live Chat Support
- Claims Automation
- Claims Portal
Prova gratuita di 3 giorni
Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni.
Recensioni (354)
**Update: Following this review, we received a legal threat rather than a resolution. We stand by the facts below.
When Shopify made changes in early 2025, our opt-in rate dropped to near zero and we continued to be billed for approximately 10 months. When we raised the concern over the changes, the team pointed to a February 2025 email as proof of notification. That email stated the app would be uninstalled if the required changes weren't made by February 18, 2025, which would have stopped billing. The app was not uninstalled. We were not notified it would remain active and billable. We continued to be charged for a service that was no longer functioning as configured.
No refund or partial credit has been offered. Sharing this so other merchants know to monitor their opt-in rates and billing closely after any platform changes.
__________
Original review: Unfortunately, this has not been a good experience. Over a year ago, shopify made a change that prevented the app from working how we set it up and virtually no orders since then included the shipping protection while we were continually billed until we finally noticed. The app claims to have sent emails that we have not received and chooses to refuse a refund even though we haven't effectively been using the app for over a year. It's disappointing to encounter such unethical business practices and I would sincerely caution anyone who is considering working with them.
I hate nothing more than publicly litigating a disagreement. The reality is, merchants sometimes know that leaving a 1 star review will hurt devs and they sadly use it to try and get their way even if it is unreasonable.
Yes, you got charged for our app until you uninstalled it. This is common practice. We can’t control which merchants use our app, which don’t, and we don’t make more money if you use it and make thousands. In fact, you got charged the same amount each month even when your opt in rate was really high and pulling in 100x the app fee.
Every merchant on Navidium costs us actual money. Our servers still run even if your optin switch is off. If you rent a car and park it outside you can’t claim a refund saying “I didn’t use the car.”
We rely on our merchants to notify us if they need support and usually they can see within a day or two if orders keep coming in without protection, and then they reach out.
Despite all that, as an exception and a way of trying to go above and beyond, we reached out multiple times to find a way to solve this for you. We never heard back.
We still decided to go above and beyond, and refunded you in full, and sent a few emails following up with you about those refunds. Sadly, those went unanswered as well.
Hopefully this does resolve this issue, and we simply wish we could have avoided this with smoother direct communication.
Best,
Marc H
Founder - Navidium App
We moved over from a third-party shipping protection provider and have been really happy with the switch. Navidium gives us more control over the customer experience, and everything feels much more aligned with how we want to support our customers. The team has also been super responsive whenever we’ve needed anything.
Thank you for the wonderful review, ThirtyYears!
We hear this a lot from merchants who've made the switch — that having full control over the customer experience makes a real difference. That's exactly what Navidium is built for, and it's always great to see it clicking for a store like yours.
We'll keep being here whenever you need us. Thanks again for trusting us with your shipping protection!
— The Navidium Team
We’ve been using Navidium since they create the app I believe and it’s been excellent. After trying other shipping protection apps, this one has been the best fit for our business. I really appreciate that it lets us take care of our customers directly instead of pushing them into a third-party claims process.
Wow, thank you for this Killzone Flashlights — being with us since nearly the beginning means a lot!
Long-term merchants like you are a huge part of why we keep pushing to make Navidium better. And you've hit on exactly why we built it the way we did — keeping the customer relationship in your hands, not a third party's. That's always been the core of it.
Here's to many more years together!
— The Navidium Team
Assistenza
Assistenza per l’app fornita da Navidium Apps.
Risorse
Questo sviluppatore non offre assistenza diretta in Italiano.
Sviluppatore
Lanciata
26 novembre 2021
Accesso ai dati
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Visualizza dati clienti:
Dati sensibili, dati su dispositivo e attività
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Dati sensibili
Nome, indirizzo email, numero di telefono, indirizzo fisico
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Dati su dispositivo e attività
Geolocalizzazione, indirizzo IP, browser e sistema operativo
Visualizza dati di staff e collaboratori:
Proprietario del negozio, collaboratori del blog
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Proprietario del negozio
Nome, indirizzo email, numero di telefono, indirizzo fisico
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Collaboratori del blog
Indirizzo email, indirizzo IP, browser e sistema operativo
Visualizza e modifica i dati del negozio:
Clienti, prodotti, ordini, sconti, credito in negozio, Shopify Payments, Shopify Functions, Negozio online, Pannello di controllo Shopify
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Modifica clienti
Dati dei clienti
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Modifica prodotti
Scorte, prodotti, pubblicazioni di prodotti sui canali di vendita, collezioni
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Modifica ordini
Evasione assegnata, bozze di ordini, evasioni degli ordini, evasione gestita dal merchant, tutta la cronologia degli ordini, informazioni di spedizione, evasione di terze parti
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Modifica sconti
Codici sconto e promozioni
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Modifica credito in negozio
Transazioni del conto del credito in negozio, conti del credito in negozio
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Visualizza Shopify Payments
Contestazioni di Shopify Payments
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Modifica Shopify Functions
Trasformazioni del carrello
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Pagine del Negozio online, tema
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