Navidium Shipping Protection

Navidium Shipping Protection

Gratis abonnement beschikbaar. Gratis proefperiode van 7 dagen. Er kunnen extra kosten van toepassing zijn.
Beoordeling (4,9)
Recensies
Ontwikkelaar

Hoogtepunten

Populair bij bedrijven zoals dat van jou
  • Gevestigd in de Verenigde Staten
Getest op snelheid
  • Geen impact op je onlinewinkel
Gemaakt voor jouw bedrijf
  • Werkt met de nieuwste thema's

Over deze app

Geïntroduceerd

26 november 2021

Talen

Engels

Integreert met

Shipping Insurance, Shipping Protection, Upsell, Rebuy Cart, Slide Cart, Subscriptions

Ditch Shipping Insurance apps & manage your own shipping protection program in-house as an upsell.

Navidium is a self-service platform designed to give you the tools to create a self-funded shipping protection plan and manage incoming claims from your customers. (We are not an Insurance Company, and do NOT Underwrite plans.) You keep 100% of what is collected, and Route shipping protection premiums to yourself instead of having a shipping insurance provider in the middle. What is left becomes profit. Upsell digital products, order protection, upsell cart checkout including subscriptions.

Navidium is a self-service platform designed to give you the tools to create a self-funded shipping protection plan and manage incoming claims from your customers. (We are not an Insurance Company, and do NOT Underwrite plans.) You keep 100% of what is collected, and Route shipping protection premiums to yourself instead of having a shipping insurance provider in the middle. What is left becomes profit. Upsell digital products, order protection, upsell cart checkout including subscriptions. meer
  • Offset the cost of lost & damaged shipments with digital products cart upsell.
  • Keep all the Shipping Protection fees, and add margin when claims are low.
  • Includes Reporting, Control on Pricing, Claims Portal, 1 click refunds/reorders
  • Route Insurance Protection Fees Back To You & Increase Conversion Rate
  • Integrates with Recharge, Rebuy, Bold, Slide Cart, Subscriptions, Anti Fraud

Prijs

Gratis proefperiode van 7 dagen

Free

Gratis te installeren

Up to 50 Orders a Month

  • Up to 50 Orders a Month
  • Free Expert Installation
  • Automatic Installation
  • Shipping Insurance Support
  • Claims Portal + Upsell Features

Essential

$29.99/maand

Up to 500 Orders Per Month

  • Up to 500 Orders a Month
  • Free Expert Installation
  • Fraud Blocker & Chargeback Prevention
  • Automatic Installation
  • Live Chat Support

Growth

$49.99/maand

Up to 1000 Orders a Month

  • Up to 1000 Orders a Month
  • Free Expert Installation
  • Block Fraud Orders
  • Prevent Chargebacks
  • Email Support
  • Live Chat Support

Enterprise - Plus

$99.99/maand

  • Unlimited Orders
  • Free Expert Installation
  • Fraud & Chargeback Blocker
  • Email Support
  • Shopify Plus Checkout Widget
  • Live Chat Support

Free

Gratis te installeren

Up to 50 Orders a Month

  • Up to 50 Orders a Month
  • Free Expert Installation
  • Automatic Installation
  • Shipping Insurance Support
  • Claims Portal + Upsell Features

Essential

$29.99/maand

Up to 500 Orders Per Month

  • Up to 500 Orders a Month
  • Free Expert Installation
  • Fraud Blocker & Chargeback Prevention
  • Automatic Installation
  • Live Chat Support

Growth

$49.99/maand

Up to 1000 Orders a Month

  • Up to 1000 Orders a Month
  • Free Expert Installation
  • Block Fraud Orders
  • Prevent Chargebacks
  • Email Support
  • Live Chat Support

Enterprise - Plus

$99.99/maand

  • Unlimited Orders
  • Free Expert Installation
  • Fraud & Chargeback Blocker
  • Email Support
  • Shopify Plus Checkout Widget
  • Live Chat Support

Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd.

138 recensies
Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 99% recensies zijn 5 sterren
  • 0% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
Bewerkt 30 januari 2023

We were originally a customer with Route, Navidium contacted us so we decided to give it a go. I gave them access to my Shopify storefront. They installed their app and we were good to go. A week later I realized some issues were happening due to the changes they made during installation to my coding. First of all the insurance was added to the cart during checkout but the customer was not able to opt out if they didn’t want it. Second of all, the product pricing for each product in the entire store changed to the same price as the total of the cart if that person added a product to their cart.

For example, if the customer added a $10 item to their shopping cart. If they went back to browse my storefront, all the items in my entire shop will show up as $10.

I don’t know what they did to my storefront when I gave them access to it. But I tried emailing Chandler my account rep and I didn’t get a response. I also emailed them through the contact us form at the bottom of this page 5 days ago and so far no response for anyone. They have no phone number on their website to call if anything goes wrong. It’s been a HORRIBLE experience.

I had to go back and restore the backup of the website prior to giving them access to install the app. I’ve reinstalled Route protection since then.

All around HORRIBLE experience for me.

Bag Religion
Canada
Ecom Propeller heeft geantwoord 30 januari 2023

I'm so sorry for any confusion or issues our app may have caused in the initial set up. Our team generally does the best they can to make sure all stores experience dedicated support.

I've done a little digging and I'm concerned that perhaps we weren't getting the support messages. We don't have any staff member named Chandler working at our company :(

Is it perhaps possible the wrong company was emailed? We'd love to sort this out for you and would be happy to do this on a duplicate theme, and make sure everything is 1000% working properly before trying to go live again.

Also please note, we have live chat support in the app backend which is monitored daily for most hours, and our team tries to be super responsive too.

I hope we get a chance to make this right, and give you the proper Navidium experience we've become quite well known for.

Best,

Marc H
Co Founder - Navidium

29 januari 2023

This app is a game changer and I STRONGLY encourage every business to try it for at least 1 month. This is a win, win for your business and your customers.

Wish I could leave 5 more stars :)

Thunda Thighs US
Canada
20 januari 2023

We've been a customer since July 2022... so about 6 months of use. It has significantly reduced the question of who to send a replacement order to when it is lost, damaged, or stolen... has given a pool of funds to cover the customers that use this service... and has helped us resend to the customer without question.

We do ask for returned damaged goods, images, and if stolen, that a police report be filed (which is done over the phone anymore for a number) Having Navidium has been a great choice when it comes to apps. It seems expensive, but I recommend trying it for 3 months to see if this is right for your company, it certainly was for ours.

HoseWarehouse
Verenigde Staten
App gebruikt gedurende 8 maanden

Over deze app

Geïntroduceerd

26 november 2021

Talen

Engels

Integreert met

Shipping Insurance, Shipping Protection, Upsell, Rebuy Cart, Slide Cart, Subscriptions

Gemaakt door Ecom Propeller

Over Ecom Propeller

Gemiddelde score: 5

1 jaar ervaring bij het maken van apps voor de Shopify App Store

Ondersteuning

Stuur een bericht

8453910009

support@navidiumapp.com

Deze ontwikkelaar biedt geen directe ondersteuning in het Nederlands.

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