Navidium Shipping Protection
达到我们在性能、设计和集成方面的最高标准。 详细了解 在新窗口中打开
- 定价
-
免费安装。 提供免费试用。
- 深受您的同类商店的喜爱
- 位于美国
- 评分
- 4.8 (354)
- 开发人员
- Navidium Apps
配图图库
用于发货保护/发货保险的内部解决方案。将包裹保护转化为追加销售
Navidium 是一个自助式发货保护平台，用于管理您自己的包裹保护/发货保险产品。收取您自己的包裹保护费，管理理赔，并将其余款项作为利润保留。 我们不是发货保险公司，也不承保理赔。使用包含迁移服务的 Navidium 来替代其他发货保险应用，并为您的客户提供您自己可自定义的发货保护套餐。保留所有费用，管理您自己的理赔，并将利润直接归入您的商店。
- 在结账页面或购物车提供发货保护小组件，追加销售发货保险。
- 自定义发货保险小组件、语言、价格、品牌宣传和货币。
- 包含报告、定价控制、理赔门户、一键退款/重新订购功能。
- 将保险保护费归入您的账户，并提高您的转化率。
- 集成：Recharge、Rebuy、Bold、Slide Cart、Subscriptions、Tapcart、AntiFraud
包含自动翻译的文本
- 深受您的同类商店的喜爱
- 位于美国
语言
英语
这款应用未翻译成简体中文
适配以下产品：
- 结账
- Shopify 后台
- klaviyo rebuy engine upcart
- reamaze gorgias skio seal
- recharge bold amp aftersell
- returns exchanges upsells
- shipping insurance protection
- Subscriptions Shipstation loop
定价
免费版
免费安装
根据使用情况，在下一个计费周期自动升级。
特色功能
- 每月最多 50 个订单
- 自动安装 + 专家支持
- 理赔门户 + 自动理赔
- 发货保护控制面板
- 无收入分成。您可以保留 100% 的已收费用
- 针对购物车的合规自动选择加入小组件
基础版
$29.99 /月
根据使用情况，在下一个计费周期自动升级。
特色功能
- 每月最多 500 个订单
- 免费专家安装
- 实时聊天支持
- 理赔自动化 + 理赔门户
- 集成 Subscriptions
- 自动发货
- 无收入分成。您可以保留 100% 的已收费用
3 天免费试用
增长版
$49.99 /月
根据使用情况，在下一个计费周期自动升级。
特色功能
- 每月最多 1000 个订单
- 免费专家安装
- 实时聊天支持
- 理赔自动化
- 理赔门户
- 自动发货
- 无收入分成。您可以保留 100% 的已收费用
3 天免费试用
企业版 - Plus
$99.99 /月
特色功能
- 无限制订单
- 免费专家安装
- Shopify Plus 结账小组件
- 实时聊天支持
- 理赔自动化
- 理赔门户
3 天免费试用
包含自动翻译的文本
所有费用均以USD结算。 定期费用和基于使用情况的费用每 30 天收取一次。
评论 (354)
**Update: Following this review, we received a legal threat rather than a resolution. We stand by the facts below.
When Shopify made changes in early 2025, our opt-in rate dropped to near zero and we continued to be billed for approximately 10 months. When we raised the concern over the changes, the team pointed to a February 2025 email as proof of notification. That email stated the app would be uninstalled if the required changes weren't made by February 18, 2025, which would have stopped billing. The app was not uninstalled. We were not notified it would remain active and billable. We continued to be charged for a service that was no longer functioning as configured.
No refund or partial credit has been offered. Sharing this so other merchants know to monitor their opt-in rates and billing closely after any platform changes.
__________
Original review: Unfortunately, this has not been a good experience. Over a year ago, shopify made a change that prevented the app from working how we set it up and virtually no orders since then included the shipping protection while we were continually billed until we finally noticed. The app claims to have sent emails that we have not received and chooses to refuse a refund even though we haven't effectively been using the app for over a year. It's disappointing to encounter such unethical business practices and I would sincerely caution anyone who is considering working with them.
I hate nothing more than publicly litigating a disagreement. The reality is, merchants sometimes know that leaving a 1 star review will hurt devs and they sadly use it to try and get their way even if it is unreasonable.
Yes, you got charged for our app until you uninstalled it. This is common practice. We can’t control which merchants use our app, which don’t, and we don’t make more money if you use it and make thousands. In fact, you got charged the same amount each month even when your opt in rate was really high and pulling in 100x the app fee.
Every merchant on Navidium costs us actual money. Our servers still run even if your optin switch is off. If you rent a car and park it outside you can’t claim a refund saying “I didn’t use the car.”
We rely on our merchants to notify us if they need support and usually they can see within a day or two if orders keep coming in without protection, and then they reach out.
Despite all that, as an exception and a way of trying to go above and beyond, we reached out multiple times to find a way to solve this for you. We never heard back.
We still decided to go above and beyond, and refunded you in full, and sent a few emails following up with you about those refunds. Sadly, those went unanswered as well.
Hopefully this does resolve this issue, and we simply wish we could have avoided this with smoother direct communication.
Best,
Marc H
Founder - Navidium App
We’ve been using Navidium since they create the app I believe and it’s been excellent. After trying other shipping protection apps, this one has been the best fit for our business. I really appreciate that it lets us take care of our customers directly instead of pushing them into a third-party claims process.
We moved over from a third-party shipping protection provider and have been really happy with the switch. Navidium gives us more control over the customer experience, and everything feels much more aligned with how we want to support our customers. The team has also been super responsive whenever we’ve needed anything.
支持
应用支持由 Navidium Apps 提供。
数据访问
这个应用需要获得以下数据的访问权限，才能在您的商店中运行。 如需了解原因，请查阅开发人员的隐私政策 。
查看客户数据:
敏感数据、 设备和活动数据
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敏感数据
姓名、 电子邮件地址、 电话号码、 实际地址
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设备和活动数据
地理位置、 IP 地址、 浏览器和操作系统
查看员工和协作者数据:
店主、 博客撰稿人
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店主
姓名、 电子邮件地址、 电话号码、 实际地址
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博客撰稿人
电子邮件地址、 IP 地址、 浏览器和操作系统
查看和编辑商店数据:
客户、 产品、 订单、 折扣、 商店抵扣额、 Shopify Payments、 Shopify Functions、 在线商店、 Shopify 后台
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编辑客户
客户数据
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编辑产品
库存， 产品， 在销售渠道上发布产品、 产品系列
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编辑订单
已分配的发货， 草稿订单， 订单发货， 商家管理的发货， 所有订单历史记录， 发货信息、 第三方发货
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编辑折扣
折扣码和促销
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编辑商店抵扣额
商店抵扣额账户交易、 商店抵扣额账户
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查看 Shopify Payments
Shopify Payments 争议
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编辑 Shopify Functions
购物车转换
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编辑在线商店
在线商店页面、 模板
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编辑 Shopify 后台
文件
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查看其他数据
地点
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达到我们在性能、设计和集成方面的最高标准。 详细了解 在新窗口中打开
