Navidium Shipping Protection

Navidium Shipping Protection

提供免费套餐。 提供免费试用。
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关于此应用

推出日期

2021年11月26日

语言

英语

这款应用未翻译成简体中文

适配以下产品:

结账, Shipping Insurance, Shipping Protection, Skio, Recharge, Seal,, Gorgias, Reamaze, Klaviyo, Slide Cart, Rebuy Cart, Upsell, Order Protection, Package

放弃运输保险应用程序,作为增值服务在内部管理您自己的运输保护计划。

Navidium是一个自助服务平台,旨在为您提供创建自资运输保护计划和管理来自客户的索赔的工具。(我们不是保险公司,也不承保计划。) 您可以保留收取的100%,并将运输保护保费转给自己,而不是让运输保险提供商插手。剩下的就成了利润。增值销售数字产品,订单保护,包括订阅的购物车结账增值。

Navidium是一个自助服务平台,旨在为您提供创建自资运输保护计划和管理来自客户的索赔的工具。(我们不是保险公司,也不承保计划。) 您可以保留收取的100%,并将运输保护保费转给自己,而不是让运输保险提供商插手。剩下的就成了利润。增值销售数字产品,订单保护,包括订阅的购物车结账增值。 更多
  • 通过购物车增值销售数字产品来抵消丢失和损坏的货物的成本。
  • 保留所有的运输保护费用,并在索赔低时增加利润。
  • 包括报告,定价控制,索赔门户,一键退款/重新下单。
  • 将保险保护费用转回您,提高您的转化率。
  • 集成:Recharge, Rebuy, Bold, Slide Cart, Subscriptions, Tapcart, AntiFraud

包含自动翻译的文本

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定价

免费

免费安装

每月最多50个订单

  • 每月最多50个订单
  • 免费专家安装
  • 自动安装
  • 运输保险支持
  • 索赔门户+增值功能

基础

$29.99 /月

每月最多500个订单

  • 每月最多500个订单
  • 免费专家安装
  • 实时聊天支持
  • AI + 自动化(即将推出)
  • 购买后增值销售(即将推出)

14 天免费试用

增长

$49.99 /月

每月最多1000个订单

  • 每月最多1000个订单
  • 免费专家安装
  • 实时聊天支持
  • AI + 自动化(即将推出)
  • 购买后增值销售(即将推出)

14 天免费试用

企业版 - Plus

$99.99 /月

  • 无限订单
  • 免费专家安装
  • Shopify Plus结账小部件
  • AI + 自动化(即将推出)
  • 购买后增值销售和推广

14 天免费试用

免费

免费安装

每月最多50个订单

  • 每月最多50个订单
  • 免费专家安装
  • 自动安装
  • 运输保险支持
  • 索赔门户+增值功能

基础

$29.99 /月

每月最多500个订单

  • 每月最多500个订单
  • 免费专家安装
  • 实时聊天支持
  • AI + 自动化(即将推出)
  • 购买后增值销售(即将推出)

14 天免费试用

增长

$49.99 /月

每月最多1000个订单

  • 每月最多1000个订单
  • 免费专家安装
  • 实时聊天支持
  • AI + 自动化(即将推出)
  • 购买后增值销售(即将推出)

14 天免费试用

企业版 - Plus

$99.99 /月

  • 无限订单
  • 免费专家安装
  • Shopify Plus结账小部件
  • AI + 自动化(即将推出)
  • 购买后增值销售和推广

14 天免费试用

包含自动翻译的文本

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所有费用均以USD结算。 定期费用和基于使用情况的费用每 30 天收取一次。

317 条评论

整体评分
4.9
每个评分等级的数量
  • 99% 的评分是 5 星
  • 0% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2024年3月31日

We are using Navidium since December 2022. The installation had to be done by their support team because it was not that straight forward, particularly because we have a multi currency and multi language store. In the beginning their dashboard was very slow but that has been solved a while ago. Once the installation was sorted and all small glitches were found and corrected the app has been running without any issues. Obviously the people behind it know what they are doing! Their support has always been helpful and fast. So this app we will keep on using, no reason to go anywhere else. Before I forget: a small bonus: I was able to translate the widget with dynamic text translations functionality from the translate app we are using, so the widget shows up in 21 different languages. This is something that does not work always with other apps.

Barista och Espresso
瑞典
大约1年 人在使用应用
2024年3月26日

I thought it would be a good idea to install this app, and my first few chats with them were great. I felt like I was in great hands and that we'll be happy with this product.

Then the implementation started, and everything went south. An expert from Navidium will implement it for you. What they don't tell you is that they'll create a product for the shipping protection. In our case, they didn't disable the Google and Facebook sales channels for that product. Which means we were paying for Google Ads for that "product". Plus, they created hundreds of variants, even though we only wanted one price for the shipping protection. So, all of our reporting blew up completely. Product bulk editing is also a pain due to all the Navidium product variants. Any kind of feed or reporting had to be cleaned up. We started listing the product also on a marketplace that pulls a feed of all our products. Complete disaster.

No one contacted us after the implementation to check if we were happy, so we didn't start using the product.

Pokecard Store
瑞士
3个月 人在使用应用
Ecom Propeller 已回复 2024年4月3日

Hi there,

My name is Marc, and I am one of the co-founders of Navidium. First off, I want to apologize for any misunderstandings, frustrations, and of course disruptions the onboarding caused. It is never a good thing to see merchants struggle, and our team is ready and happy to make any issue right as fast as possible.

I'd like to address the concerns in the review to help shed light on it as best as I can.

Why we create a product with variants:

Shopify is a closed system, and in order to add a "surcharge" for the VIP protection service you are left with essentially adding a line item to the cart. There is rumors that shopify will soon be adding a "additional fee" API, but that rumor has been around for nearly a decade so best I can say is fingers crossed, when it arrives we will be the first to jump on it. But right now, every app of this type, from insurance, warranty, additional product options, etc all are stuck using "product line items" which does sadly pose a few downsides with reporting, feeds, etc.

We do generally do a good job hiding it, and have some videos in our app backend to show you how to hide it from some channels. This particular case (marketplaces) hasn't come up before, but now that I've seen this review, I'll make sure a video is added so that your experience can be a lesson learned for others.

Fortunately, it is often as easy as unchecking the sales channels, and excluding it from feeds, so just a tiny bit of work over-all and this issue essentially goes away. But, I recognize that we can do a better job communicating this going forward, and will do so!

2) Why do we have so many variants?

The short answer is dynamic pricing. Most merchants want to be able to charge a different amount depending on the order value. We use a % based system, and the variants allow for that to happen. It is by default set to a max of 1 product with 100 variants. However, our team has tools in place on our end to adjust those, add more or less, and can essentially resolve this when we are made aware of it.

The thinking is that a customer ordering $50 of items vs, $300 should not be paying the same amount for protection. Our dynamic settings allows for this to happen, and finds the closest available variant to use.

Again, this is something most similar apps employ in one form or another. I will look into finding ways to make this clearer, and our merchants who take demo's before installing are always shown this. The app listing on shopify is not very large, so it certainly poses a little challenge on how in-depth on the technical level we can get.

Why is all sales channels default on?

We sadly have to do this. We've tried it a few different ways in the past, and it turns out Shopify's API for creating products does not allow for selected sales channels to be enabled when you create a product. Since we MUST have the sales online channel enabled, it is either all or nothing. We tested having it all defaulted off, but it ended up causing a ton of trouble for merchants and reverted back to enable all.

But as mentioned earlier, communication is key, and so this will certainly be something we improve on.

My team and I are here to help resolve any issues. I've reached out personally to you, but you are welcome to email me directly any time at marc at ecompropeller.com and I'll ensure our team gets you up and running personally, as smoothly as possible.

Thank you for taking the time to share your feedback, it means the world, and gives us a chance to look at ways we can improve our product and service!

- Marc H
Co Founder | Navidium App

2024年5月13日

Best Shipping insurance and customer service on Shopify. A++++++

Bourbon Outfitter
美国
2个月 人在使用应用
2024年2月1日

Joul helped me cancel a claim, and show me how to use it in the future. Thanks for the great assistance.

CNPUSA
美国
大约2个月 人在使用应用
2024年3月4日

The Navidium Extension is a 10/10. Amazing support, amazing value when combined with UPS capital.

Subimods.com
美国
15天 人在使用应用

关于此应用

推出日期

2021年11月26日

语言

英语

这款应用未翻译成简体中文

适配以下产品:

结账, Shipping Insurance, Shipping Protection, Skio, Recharge, Seal,, Gorgias, Reamaze, Klaviyo, Slide Cart, Rebuy Cart, Upsell, Order Protection, Package

由 Ecom Propeller 开发

关于 Ecom Propeller

平均评分 4.9

在为 Shopify 应用商店开发应用方面有 2 年的经验

House No 4, A Block, Talbag, Dhaka, 33132, BD

支持

发送消息

8453910009

support@navidiumapp.com

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