Navidium Shipping Protection

Name: Navidium Shipping Protection
Brand: Navidium Apps
Rating: 4.8 (355 reviews)

定價: 免費安裝。提供免費試用。
評分: 4.8 (355)
開發者: Navidium Apps

安裝

檢視示範商店

In-house solution for shipping protection / shipping insurance. Turn package protection into upsells

Navidium is a self-service shipping protection platform to manage your own package protection / shipping insurance offering. Collect your own package protection, manage claims, and keep the rest as profit. We are not a shipping insurance company, and don't underwrite claims. Replace shipping insurance apps with Navidium with included migration, and offer your own customizable shipping protection plan to your customers. Keep all fees, manage your own claims, and route profit to your store.

Offer shipping protection widget at checkout or cart Upsell Shipping Insurance.
Customize shipping insurance widget, language, price, branding, and currency.
Includes reporting, control on pricing, claims portal, 1 click refunds/reorders.
Route insurance protection fees back to you & increase your conversion rate.
Integrates: Recharge, Rebuy, Bold, Slide Cart, Subscriptions, Tapcart, AntiFraud

廣獲同類商店愛用: 美國商家

語言

英文

這項應用程式尚未翻譯成繁體中文

可與以下項目搭配使用

結帳頁面
Shopify 管理介面
klaviyo rebuy engine upcart
reamaze gorgias skio seal
recharge bold amp aftersell
returns exchanges upsells
shipping insurance protection
Subscriptions Shipstation loop

類別

追加銷售和交叉銷售

自訂

銷售內容和建議

分析

保固與保險

保障類型

選擇加入體驗

申訴管理

定價

Free

免費安裝

Automatically upgrades to the next billing cycles based on the usage.

功能

Up to 50 Orders a Month
Automatic Installation + Expert Support
Claims Portal + Automated Claims
Shipping Protection Dashboard
No Rev Share. You 100% of collected fees
Compliant Auto Opt In Widget for Cart

Essential

$29.99 /月

Automatically upgrades to the next billing cycles based on the usage.

功能

Up to 500 Orders a Month
Free Expert Installation
Live Chat Support
Claims Automation + Portal
Integrations with Subscriptions
Auto Fulfillments
No Rev Share. You 100% of collected fees

3 天免費試用

Growth

$49.99 /月

Automatically upgrades to the next billing cycles based on the usage.

功能

Up to 1000 Orders a Month
Free Expert Installation
Live Chat Support
Claims Automation
Claims Portal
Auto Fulfillments
No Rev Share. You 100% of collected fees

3 天免費試用

Enterprise - Plus

$99.99 /月

功能

Unlimited Orders
Free Expert Installation
Shopify Plus Checkout Widget
Live Chat Support
Claims Automation
Claims Portal

3 天免費試用

所有費用均以 USD 計價。定期費用和依使用量計費方案，均以 30 天為週期收費。

評論 (355)

整體評分

4.8

各級評分數量

97% 的評分為 5 顆星
345
0% 的評分為 4 顆星
1
0% 的評分為 3 顆星
1% 的評分為 2 顆星
2
2% 的評分為 1 顆星
7

所有評價

編輯時間：2026年4月27日

**Update: Following this review, we received a legal threat rather than a resolution. We stand by the facts below.

When Shopify made changes in early 2025, our opt-in rate dropped to near zero and we continued to be billed for approximately 10 months. When we raised the concern over the changes, the team pointed to a February 2025 email as proof of notification. That email stated the app would be uninstalled if the required changes weren't made by February 18, 2025, which would have stopped billing. The app was not uninstalled. We were not notified it would remain active and billable. We continued to be charged for a service that was no longer functioning as configured.
No refund or partial credit has been offered. Sharing this so other merchants know to monitor their opt-in rates and billing closely after any platform changes.

__________

Original review: Unfortunately, this has not been a good experience. Over a year ago, shopify made a change that prevented the app from working how we set it up and virtually no orders since then included the shipping protection while we were continually billed until we finally noticed. The app claims to have sent emails that we have not received and chooses to refuse a refund even though we haven't effectively been using the app for over a year. It's disappointing to encounter such unethical business practices and I would sincerely caution anyone who is considering working with them.

Pepper + Vetiver

美國

使用應用程式大約2年

Navidium Apps 已回覆 2026年4月27日

I hate nothing more than publicly litigating a disagreement. The reality is, merchants sometimes know that leaving a 1 star review will hurt devs and they sadly use it to try and get their way even if it is unreasonable.

Yes, you got charged for our app until you uninstalled it. This is common practice. We can’t control which merchants use our app, which don’t, and we don’t make more money if you use it and make thousands. In fact, you got charged the same amount each month even when your opt in rate was really high and pulling in 100x the app fee.

Every merchant on Navidium costs us actual money. Our servers still run even if your optin switch is off. If you rent a car and park it outside you can’t claim a refund saying “I didn’t use the car.”

We rely on our merchants to notify us if they need support and usually they can see within a day or two if orders keep coming in without protection, and then they reach out.

Despite all that, as an exception and a way of trying to go above and beyond, we reached out multiple times to find a way to solve this for you. We never heard back.

We still decided to go above and beyond, and refunded you in full, and sent a few emails following up with you about those refunds. Sadly, those went unanswered as well.

Hopefully this does resolve this issue, and we simply wish we could have avoided this with smoother direct communication.

Best,

Marc H
Founder - Navidium App

2026年3月19日

We’ve been using Navidium since they create the app I believe and it’s been excellent. After trying other shipping protection apps, this one has been the best fit for our business. I really appreciate that it lets us take care of our customers directly instead of pushing them into a third-party claims process.

Killzone Flashlights

美國

使用應用程式 3年多

2026年3月31日

We moved over from a third-party shipping protection provider and have been really happy with the switch. Navidium gives us more control over the customer experience, and everything feels much more aligned with how we want to support our customers. The team has also been super responsive whenever we’ve needed anything.

ThirtyYears

美國

使用應用程式大約2年