Navidium Shipping Protection

Route Insurance Protection Fees Back To You & Increase Conversion Rate with this Cart Upsell - Shipping

Navidium is a self-service platform designed to give you the tools to create a self-funded shipping protection plan and manage incoming claims from your customers. (We are not an Insurance Company, and do NOT Underwrite plans.)

We built the app as merchants ourselves, to offset the rising cost of shipping, and to route protection insurance funds from shipping insurance middlemen back to the merchant's pocket. We never believed it made sense that as a merchant we were expected to have our customers to file shipping claims to companies who offer shipping protection and shipping insurance but stand to benefit most if lost shipment claims are not honored. Instead, we developed Navidium to do the following:

Upsell

• Collect Package Protection Fees during Cart or Checkout (Plus Stores)
• Use the funds collected to offset the occasional lost, stolen, or damaged packages
• Keep remaining funds as profit when you don't have to pay out claims.
• App Monthly Fees pays for itself within a few days of orders!
• Prevent Chargebacks and Offset Lost Chargebacks
• Upselling and cross-selling shipping protection in cart and checkout.

Benefits of Navidium

• Fully integrated and seamless claims management system
• Free Expert Onboarding
• You keep all the shipping protection revenue
• Increase your average order basket + Bottom Line
• Full Reporting & Analytics

Customer Service - How are we different?

With Navidium Shipping Protection, your team can more seamlessly control the entire customer service journey from purchase to filing a lost, stolen, damaged delivery claim when they occur. No middlemen, no Insurance Provider denying claims that you would have honored.

• Keep All The Protection Plan Revenue
• Manage the entire Claims Process with no 3rd Parties Involved
• Flexible tools to Make your protection plans seamless to your business
• Collect valuable data on your customers' shipping experience

In Summary

It's no secret that packages get marked as delivered by carriers, and customers say they never received it. As Brands, we value our customer experiences and do what we can to support our customers. This may mean reshipping an item, or sometimes refunding it. At the same time, customers want peace of mind and have been proven to be open to spending a few dollars extra to give them that peace of mind.

Navidium seamlessly gives you the tools to do just that. Add a small optional fee to your customer's baskets, and allow them to get that little extra peace of mind. If something doesn't go wrong, Great! You just profited. On the rare occasion that a claim is made, well, you now have the funds to cover that. It's really that simple.