Navidium Shipping Protection

Upsells | Cross Sell | Order Protection | Insurance | Cart

Free plan available. 7-day free trial. Additional charges may apply.

App highlights

  • Up-to-date tech: works with the latest themes

  • Speed tested: no impact to your online store

Key values section

Shipping Protection Upsell

Offset the cost of lost, stolen, damaged shipments. Route shipping protection premiums back to yourself, creating a self-insured Upsell.

Customer Service & Claims

Own the Entire Claims Experience. No 3rd Parties breaking up your customer service process. Upsell your own Shipping Insurance Protection.

Upsell in Cart or Checkout

Keep all the Shipping Protection and offset fraud, chargebacks, Stolen Shipments when claims are low, as an order upsell, and cart upsell.

App details

Navidium Shipping Protection

Navidium Shipping Protection

Route Insurance Protection Fees Back To You & Increase Conversion Rate with this Cart Upsell - Shipping

Navidium is a self-service platform designed to give you the tools to create a self-funded shipping protection plan and manage incoming claims from your customers. (We are not an Insurance Company, and do NOT Underwrite plans.)

We built the app as merchants ourselves, to offset the rising cost of shipping, and to route protection insurance funds from shipping insurance middlemen back to the merchant's pocket. We never believed it made sense that as a merchant we were expected to have our customers to file shipping claims to companies who offer shipping protection and shipping insurance but stand to benefit most if lost shipment claims are not honored. Instead, we developed Navidium to do the following:

Upsell

  • Collect Package Protection Fees during Cart or Checkout (Plus Stores)
  • Use the funds collected to offset the occasional lost, stolen, or damaged packages
  • Keep remaining funds as profit when you don't have to pay out claims.
  • App Monthly Fees pays for itself within a few days of orders!
  • Prevent Chargebacks and Offset Lost Chargebacks
  • Upselling and cross-selling shipping protection in cart and checkout.

Benefits of Navidium

  • Fully integrated and seamless claims management system
  • Free Expert Onboarding
  • You keep all the shipping protection revenue
  • Increase your average order basket + Bottom Line
  • Full Reporting & Analytics

Customer Service - How are we different?

With Navidium Shipping Protection, your team can more seamlessly control the entire customer service journey from purchase to filing a lost, stolen, damaged delivery claim when they occur. No middlemen, no Insurance Provider denying claims that you would have honored.

  • Keep All The Protection Plan Revenue
  • Manage the entire Claims Process with no 3rd Parties Involved
  • Flexible tools to Make your protection plans seamless to your business
  • Collect valuable data on your customers' shipping experience

In Summary

It's no secret that packages get marked as delivered by carriers, and customers say they never received it. As Brands, we value our customer experiences and do what we can to support our customers. This may mean reshipping an item, or sometimes refunding it. At the same time, customers want peace of mind and have been proven to be open to spending a few dollars extra to give them that peace of mind.

Navidium seamlessly gives you the tools to do just that. Add a small optional fee to your customer's baskets, and allow them to get that little extra peace of mind. If something doesn't go wrong, Great! You just profited. On the rare occasion that a claim is made, well, you now have the funds to cover that. It's really that simple.

Launch date

Integrates with

  • Shipping Insurance
  • Shipping Protection
  • Returns Management
  • Upsell
  • Rebuy Cart
  • Slide Cart
Navidium Shipping Protection

Navidium Shipping Protection

Route Insurance Protection Fees Back To You & Increase Conversion Rate with this Cart Upsell - Shipping

Navidium is a self-service platform designed to give you the tools to create a self-funded shipping protection plan and manage incoming claims from your customers. (We are not an Insurance Company, and do NOT Underwrite plans.)

We built the app as merchants ourselves, to offset the rising cost of shipping, and to route protection insurance funds from shipping insurance middlemen back to the merchant's pocket. We never believed it made sense that as a merchant we were expected to have our customers to file shipping claims to companies who offer shipping protection and shipping insurance but stand to benefit most if lost shipment claims are not honored. Instead, we developed Navidium to do the following:

Upsell

  • Collect Package Protection Fees during Cart or Checkout (Plus Stores)
  • Use the funds collected to offset the occasional lost, stolen, or damaged packages
  • Keep remaining funds as profit when you don't have to pay out claims.
  • App Monthly Fees pays for itself within a few days of orders!
  • Prevent Chargebacks and Offset Lost Chargebacks
  • Upselling and cross-selling shipping protection in cart and checkout.

Benefits of Navidium

  • Fully integrated and seamless claims management system
  • Free Expert Onboarding
  • You keep all the shipping protection revenue
  • Increase your average order basket + Bottom Line
  • Full Reporting & Analytics

Customer Service - How are we different?

With Navidium Shipping Protection, your team can more seamlessly control the entire customer service journey from purchase to filing a lost, stolen, damaged delivery claim when they occur. No middlemen, no Insurance Provider denying claims that you would have honored.

  • Keep All The Protection Plan Revenue
  • Manage the entire Claims Process with no 3rd Parties Involved
  • Flexible tools to Make your protection plans seamless to your business
  • Collect valuable data on your customers' shipping experience

In Summary

It's no secret that packages get marked as delivered by carriers, and customers say they never received it. As Brands, we value our customer experiences and do what we can to support our customers. This may mean reshipping an item, or sometimes refunding it. At the same time, customers want peace of mind and have been proven to be open to spending a few dollars extra to give them that peace of mind.

Navidium seamlessly gives you the tools to do just that. Add a small optional fee to your customer's baskets, and allow them to get that little extra peace of mind. If something doesn't go wrong, Great! You just profited. On the rare occasion that a claim is made, well, you now have the funds to cover that. It's really that simple.

Launch date

Integrates with

  • Shipping Insurance
  • Shipping Protection
  • Returns Management
  • Upsell
  • Rebuy Cart
  • Slide Cart

Pricing 7-day free trial

Free

Free to install

Up to 50 Orders a Month

  • Up to 50 Orders a Month
  • Free Expert Installation
  • Automatic Installation
  • Shipping Insurance Support
  • Email Support

Essential

$29.99/month

Up to 500 Orders Per Month

  • Up to 500 Orders a Month
  • Free Expert Installation
  • Automatic Installation
  • Shipping Insurance Support
  • Live Chat Support

Growth

$49.99/month

Up to 1000 Orders a Month

  • Up to 1000 Orders a Month
  • Free Expert Installation
  • Automatic Installation
  • Shipping Insurance Support
  • Email Support
  • Live Chat Support

Enterprise - Plus

$99.99/month

  • Unlimited Orders
  • Free Expert Installation
  • Automatic Installation
  • Email Support
  • Shopify Plus Checkout Widget
  • Live Chat Support

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars

List of reviews

Filter and sort reviews

  • Ivy City Co

    Location United States

    This app has literally helped our store save so much $$ ! We were already sending out so many replacements to our customers and the Route app we were using before was not customer friendly and had a long waiting period. This app let's us service our customers right away.!

  • GRIP6

    Location United States
    Time spent using app 5 months

    Great app, fair fees. Instead of taking a percentage of sales, they just charge a flat, fair monthly fee. This app is great!

  • Raingler

    Location United States
    Time spent using app 7 months

    We are so much happier with Navidium! We had used Route in the past and there were just alway so many issues. Thank you for making a quality app with superior customer service. All of us on the Raingler team appreciate what you guys do!

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