Navidium Shipping Protection

Navidium Shipping Protection

Pricing
Free to install. Free trial available.
Popular with stores like yours
Based in United States
Highlights
Works with the latest themes
Rating
4.8 (304)

Ditch shipping insurance apps & manage your own shipping protection program in-house as an upsell.

Navidium is a self-service platform designed to give you the tools to create a self-funded shipping protection plan and manage incoming claims from your customers. (We are not an insurance company, and do NOT underwrite plans.) You keep 100% of what is collected, and route shipping protection premiums to yourself instead of having a shipping insurance provider in the middle. What is left becomes profit. Upsell digital products, order protection, upsell cart checkout including subscriptions.

Navidium is a self-service platform designed to give you the tools to create a self-funded shipping protection plan and manage incoming claims from your customers. (We are not an insurance company, and do NOT underwrite plans.) You keep 100% of what is collected, and route shipping protection premiums to yourself instead of having a shipping insurance provider in the middle. What is left becomes profit. Upsell digital products, order protection, upsell cart checkout including subscriptions. more
  • Offset the cost of lost & damaged shipments with digital products cart upsell.
  • Keep all the shipping protection fees, and add margin when claims are low.
  • Includes reporting, control on pricing, claims portal, 1 click refunds/reorders.
  • Route insurance protection fees back to you & increase your conversion rate.
  • Integrates: Recharge, Rebuy, Bold, Slide Cart, Subscriptions, Tapcart, AntiFraud
Popular with stores like yours
Based in United States
Highlights
Works with the latest themes

Languages

English

Works with

  • Checkout
  • Shipping Insurance
  • Shipping Protection
  • Skio, Recharge, Seal,
  • Gorgias, Reamaze, Klaviyo
  • Slide Cart, Rebuy Cart, Upsell
  • Order Protection, Package

Pricing

Free

Free to install

You will be billed based on the number of orders that you receive in each month. Billing cycle starts today.

  • Up to 50 Orders a Month
  • Automatic Installation
  • Email Support
  • Usage Charge Applicable above 50 orders/mo (Same pricing as the other plans)

Essential

$29.99 / month

You will be billed up to $99.99 when you exceed 500 orders/Mo. Billing cycle starts today.

  • Up to 500 Orders a Month
  • Free Expert Installation
  • Live Chat Support
  • Claims Automation
  • Claims Portal
  • Auto Fulfillments

14-day free trial

Growth

$49.99 / month

You will be billed up to $99.99 when you exceed 1000 orders/Mo. Billing cycle starts today.

  • Up to 1000 Orders a Month
  • Free Expert Installation
  • Live Chat Support
  • Claims Automation
  • Claims Portal
  • Auto Fulfillments

14-day free trial

Enterprise - Plus

$99.99 / month

  • Unlimited Orders
  • Free Expert Installation
  • Shopify Plus Checkout Widget
  • Live Chat Support
  • Claims Automation
  • Claims Portal

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (304)

Overall rating
4.8
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this shipping protection service for its reliable solutions that enhance customer satisfaction and provide a safety net for lost or damaged packages. It's easy to install and integrates seamlessly with Shopify, offering a user-friendly interface and customizable coverage options. Merchants appreciate the direct handling of claims and responsive customer support, noting significant business benefits and a preference for this service over others.

Edited April 23, 2025

Has worked with almost no hitches so far. Easy install, and we love being able to act as the insurer. It is expensive to replace lost packages and this extra revenue has been great. Customers that purchase it get our top replacement service. No technical problems in the store; easy to name and code into the cart. I like that it is simple and straightforward - I do not actually want to buy insurance and deal with a claims process and this is quick and to the point.

There was a problem recently when they built a new login page and did not give all of us a way to make a login, but they responded right away after I left a bad review so I have updated this to reflect that. ;) Hopefully they also made their contact page start working again.

Yogo
United States
8 months using the app
April 18, 2025

Was great while it worked, however, our checkout stopped working about 3 weeks into using it which one of our staff noticed after hours due to a slew of customer support requests. It has since been over 8 days with Navidium "looking into it", and still no sign of it being fixed.

I will modify this review in the event it is ever fixed, but had our staff member not noticed we would have lost almost tens of thousands of dollars.

Ethereal Gold Dispensary
United States
About 1 month using the app
April 24, 2025

Very happy with the App and the service. Have had it installed for several years now. They get back to you right away and are diligent.

Tuenne | Technical Outdoor Design
United States
About 2 years using the app

Support

App support provided by Ecom Propeller .

Developer

Launched

November 26, 2021

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