Navidium Shipping Protection

Navidium Shipping Protection

Pricing
Free to install. Free trial available.
Popular with stores like yours
Based in United States
Rating
4.9 (362)
Developer
Navidium Apps

In-house solution for shipping protection / shipping insurance. Turn package protection into upsells

Navidium is a self-service shipping protection app to manage your own package protection / shipping insurance offering and to stop fraud/fake orders. Collect fees, manage claims, and keep the rest as profit. We are not a shipping insurance company, and don't underwrite claims. Replace shipping insurance apps with Navidium with included migration, and offer your own customizable shipping protection plan to your customers. Keep all fees, manage your own claims, and route profit to your store.

Navidium is a self-service shipping protection app to manage your own package protection / shipping insurance offering and to stop fraud/fake orders. Collect fees, manage claims, and keep the rest as profit. We are not a shipping insurance company, and don't underwrite claims. Replace shipping insurance apps with Navidium with included migration, and offer your own customizable shipping protection plan to your customers. Keep all fees, manage your own claims, and route profit to your store. more
  • Offer shipping protection widget at checkout or cart Upsell Shipping Insurance.
  • Customize shipping insurance widget, language, price, branding, and currency.
  • Includes reporting, control on pricing, claims portal, 1 click refunds/reorders.
  • Route insurance protection fees back to you & increase your conversion rate.
  • Integrates: Recharge, Rebuy, Bold, Slide Cart, Subscriptions, Tapcart, AntiFraud
Popular with stores like yours
Based in United States

Languages

English, Danish, Dutch, German, Spanish, Finnish, Japanese, Italian, and Portuguese (Portugal)

Works with

  • Checkout
  • Shopify Admin
  • klaviyo rebuy engine upcart
  • reamaze gorgias skio seal
  • recharge bold amp aftersell
  • returns exchanges upsells
  • shipping insurance protection
  • Subscriptions Shipstation loop

Pricing

Choose the plan that best fits your business.

Free

Free to install

Automatically upgrades to the next billing cycles based on the usage.

Features

  • Up to 50 Orders a Month
  • Automatic Installation + Expert Support
  • Claims Portal + Automated Claims
  • Shipping Protection Dashboard
  • No Rev Share. You 100% of collected fees
  • Compliant Auto Opt In Widget for Cart

Essential

$29.99 / month

Automatically upgrades to the next billing cycles based on the usage.

Features

  • Up to 500 Orders a Month
  • Free Expert Installation
  • Live Chat Support
  • Claims Automation + Portal
  • Integrations with Subscriptions
  • Auto Fulfillments
  • No Rev Share. You 100% of collected fees

3-day free trial

Growth

$49.99 / month

Automatically upgrades to the next billing cycles based on the usage.

Features

  • Up to 1000 Orders a Month
  • Free Expert Installation
  • Live Chat Support
  • Claims Automation
  • Claims Portal
  • Auto Fulfillments
  • No Rev Share. You 100% of collected fees

3-day free trial

Enterprise - Plus

$99.99 / month

Features

  • Unlimited Orders
  • Free Expert Installation
  • Shopify Plus Checkout Widget
  • Live Chat Support
  • Claims Automation
  • Claims Portal

3-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (362)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for transforming shipping protection into a revenue-generating feature. It's praised for easy installation, seamless Shopify integration, and extensive customization options. Merchants appreciate managing claims directly and setting protection rates. The app is reliable, operating without disrupting store functions. Support is responsive and proactive. Many report increased revenue and improved margins, finding it cost-effective and quickly paying for itself.

December 12, 2025

This has been an amazing app to help us cover costs if there is a replacement or be able to move accountability to the customer if they de-select select the coverage! highly recommend

The Sassy Olive
United States
Over 2 years using the app
November 14, 2023

I used Route for a while then switched to Navidium. It's the best thing I ever did. It's an absolute no brainer. Route provided very little help and in fact it was a pain to have them handle shipping issues and our customers didn't like it either. Better to handle on your end and provide a better experience and make more margin in the process. 5 stars.

Crio Bru
United States
Over 1 year using the app
November 14, 2023

I'm so glad I found Navidium! I switched from Route to them over a year ago and it's the best decision I made. Not only is it easy to setup and the service is spot on, the process of customer service with my clients is much easier. They don't need to go through another company for service if their parcel is damaged, missing, etc. They deal directly with my company and the added human touch is a plus. Thank you for creating this for us business owners!

Graveyard Wanders
Canada
About 1 year using the app

Support

App support provided by Navidium Apps.

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, phone number, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner, blog contributors

  • Store owner

    Name, email address, phone number, physical address

  • Blog contributors

    Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, discounts, store credit, Shopify Payments, Shopify Functions, Online Store, Shopify admin

  • Edit customers

    Customer data

  • Edit products

    Inventory, products, publications of products on sales channels, collections

  • Edit orders

    Assigned fulfillment, draft orders, order fulfillments, merchant managed fulfillment, all order history, shipping information, third-party fulfillment

  • Edit discounts

    Discount codes and promotions

  • Edit store credit

    Store credit account transactions, store credit accounts

  • View Shopify Payments

    Shopify Payments disputes

  • Edit Shopify Functions

    Cart transforms

  • Edit Online Store

    Online Store pages, theme

  • Edit Shopify admin

    Files

  • View other data

    Locations

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