Overall rating Based on 24 reviews
Fantastic app that has already paid for itself multiple times over. We kept arguing with our FB guys which theme we should use, going back and forth between several options for weeks. Well with this app there is no reason to argue with anyone, just throw it up onto the AB testing wall and see what sticks. Turns out, this one small change doubled conversions overnight, no debates or arguments necessary. Truly the only way to methodically and consistently improve your business every day with minimal time and effort. If you think you can just 'guess' what will perform better in your business, I challenge you to run a single AB test with this simple to use app to see how you could benefit, trust me you won't regret it.
However, the real reason you should choose this app over all others is the ridiculously good customer service. Jack has been personally on hand to suggest new AB tests to run, helps us sort through tech problems and figures out how to make everything work with our many different softwares etc. As a team we have never used a software where the support you get is so comprehensive and immediate it almost feels like they're inside your team working to make your company more profitable.
Finally, this app is incredibly easy to use and far more functionality than google's 'optimize'. I didnt watch a single tutorial before launching 5 AB tests succesfully within 30 minutes total.
Neat is a total game changer. Get it, you wont regret it.
Thank you Jack for all your help and support.
Neat A/B is a straightforward and easy to use A/B testing app for your store. I haven't leveraged its full power just yet but so far it's been great. The cherry on top is Jack's excellent customer service: he's very responsive and very friendly! Also his video tutorials are a big plus! I recommend this app to take your store the next level.
Great app, and even better customer service. Jack has been great at keeping in touch and making sure every test runs smoothly. Would recommend.
There is an annoying issue that if you change anything on the product while using it, the app will override everything to the old state.
Useful but highly overpriced. For US dropshippers it can be a gamechanger but for small businesses with lower profit margin you just can't afford it.
Emotiva Audio Corporation
I’ve worked with a variety of A/B testing tools and this one is by far the easiest to get set up and actually run tests. It integrates seamlessly with your Shopify store, requires no additional development, and tracks KPI’s automatically. Tests can be set up to change a specific product page input or a theme change, and results are displayed in a live dashboard along with a significance estimation. Amazing customer support - Jack quickly answers any questions and is beyond helpful. Highly recommend for anyone looking to dip their toes in A/B testing without the hassle and financial commitment that some of the more legacy platforms require.
This is gonna sound weird, but here goes - this app reduces anxiety, improves sleep quality, betters relationships and lowers blood pressure by 30 points.
Ok, maybe not for everyone.
But if you're as analytical as we are, you're constantly checking stats, tweaking product pages, adjusting prices, changing button colors, swapping logos and ripping you store to pieces for the perfect combination of Shopify greatness. Which is awesome, kudus! Unless, you're doing it manually. Or even worse, doing it blindly -
Did the new button really improve add to cart rates?
Did the price increase raise or lower my Average order value?
Is paying for this silly pop-up thing a waste and time and money?
Am I just as confused as I was yesterday?
Most likely. These were just a few questions we'd ask ourselves every 25-30 minutes at Coupana.
We'd make a change, check the stats. Make another change, check the stats.
It's a nightmare. Not only is it a surefire way to burn through every dollar in your bank, an easy to way to neglect parts of your business that are equally as important, but does anyone actually know happens when you run out of hair to lose? What leaves next?!
We'll never know because this app is the blue pill for peace of mind.
In fact, we wouldn't have had the time to write this super long review without it.
Because now we can automate our conversion OCD, walk away, and come back in a few days with all of the info that we need to make ACTUAL data-driven decisions.
We literally have time to do cartwheels.
No more guessing and tinkering around.
No more counting on our fingers trying to figure out worked and what didn't.
It's all being done, right now.
Neat A/B puts everything in a controlled environment and gives you the insights on what and WHAT NOT to do, and on 2nd grade level that anyone can understand. It's really as simple as fire up a test and go do something better with your life.
Even better, Jack is in your corner every step of the way to help ya out.
His support paired with the reporting in the app is like having a data analysis with you at your desk 24 hours day. As you can imagine, this app pays for itself many times over.
... and prevents whatever happens when you've gone too bald.
Great App - Fantastic Support - Jack is going the extra mile to help you understand better the test we are running. Download, run your test, improve and repeat :)
SafeSleeve Anti-Radiation Cases
We've tried many different A/B testing tools across different platforms. Most have tons of bells and whistles, but in all honesty, they never really worked smoothly, and too many features ended up muddying the data more than helping identify valuable insights.
Neat A/B testing for Shopify has been by far the easiest tool to use and makes identifying key insights from tests a breeze.
What's more important than all of that is the support, and as others have mentioned, Jack is amazing. He's incredibly responsive and goes above and beyond to make sure the app works well and provides tons of value.
Simply put, if you're reading this you should install this A/B testing app, you won't regret it!
This app is just great - simple to use and helps us test what works and what doesn't in our shop. And the customer service is fantastic – very responsive, helpful, and they listen and make improvements based on their customer's needs.
Jack has gone above and beyond what would be considered reasonable customer service for an app developer. He has answered my questions promptly, help me set up and run my tests. Really cannot recommend this company enough.