Nector: Loyalty & Rewards

We were locked in using Loyalty Lion for 3 years through a special pricing contract and were relatively happy, but there were a lot of daily tasks for manual point adjustments we had to do to properly manage returns, gift cards, pre-orders, etc. Then we were referred to Nector by a friend. We decided to have a meeting in our office in Mumbai with them, and were quite impressed by their features and competitive pricing. This was back in 2022. There were a lot of customisations the team catered to, and were extremely patient with us as we couldn't move until our Loyalty Lion contract ended. We have since moved to Nector since Sept, 2023, and are super pleased with our decision. Whether it be help with setting up our loyalty program with the rules, migrating each customer with their points balance and adjustments, helping us with checkout extensibility customisations, we have received the most excellent and prompt support from Ayush, Yashas and Omar at Nector. We would go as far as to say that this is the best Loyalty app for Shopify merchants, and far better than Loyalty Lion, Smile (which we briefly evaluated), and Growave. Keep it up, team!

While I cannot compare to other rewards apps, I can only imagine that Nector has the best customer service and support of any!! We searched and searched for a rewards program that would support online and POS in our budget and Nector was the clear winner. While the launch seemed a little overwhelming to us, again, we cannot be more appreciative of the Nector team... always going above and beyond! Thank you!

We have been using Nector since August, and the results are more than satisfactory! The app is very user-friendly, and the Loyalty and Referral Programs are quite detailed and work great. All of our doubts are answered within minutes, and everyone on the Nector team is super helpful! The app has been very helpful in increasing our customer retention, and customer engagement has also increased. Kudos to the Nector Team!

Finally, we got a solution for our customer communication and loyalty tool. We got this recommended from one of our friend and trust me, they completely live up to the expectations. Their team is super prompt and helpful. The product speaks for itself. Taking reviews from the customers, referrals, automated emails, signup rewards, gamification etc. We are totally satisfied with them. Keep going!

I discovered Nector when i was searching for a solution to give back to my clients, and to create a connection and loyalty. It has been very helpful in engaging customers with its personalized emails and promotional tools and made it very easy to retain and also reward.

And then the team, such a sweet bunch, patient and extremely helpful.. It was a breeze signing up, understanding and using.

It's a go to, to create an honest connection with your customers and reward them directly for their support. I recommend them a 100% :)