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I have been "testing" this software for almost 1 year -paying $49 a month- and the various different bugs encountered never allowed me to go live with sync among my different channels.
Too bad; I really wanted this software to work. I kept on trying.
Unfortunately, I just came to learn that Nembol doesn't work with different warehouse locations. I've learnt the hard way!
Be careful:
One can't connect a shop with 2 locations as products will be automatically duplicated from primary to secondary location randomly.
Nembol will write (should I say overwrite) your current inventory even if you have all update switches set to off. Inventory updates can't be stopped. I guess I should have studied the documentation as suggested before connecting this app to my store. My inventory has been totally messed up by this.
After damaging my store Nembol terminated my subscription without further notice (leaving the subscription active on Shopify ready for the next bill). Maybe a tool for basic stores with few items 1 location.
Not my case.
The issue was SOLVED IN OCTOBER 2022.
Thank you for your review. Summary for future users:
PROBLEM: SKU duplication happened exclusively with those rare Shopify stores that had both a) active Shopify locations, and b) the same SKU stocked in multiple locations.
SOLUTION: On October 4th 2022, Nembol introduced a control blocking inventory sync of products with the same SKUs stored in multiple locations.
Please check Product Updates: https://www.nembol.com/product-updates
CURRENT STATUS: Users with active Shopify locations can SAFELY USE NEMBOL SINCE OCTOBER 2022. No errors, no glitches, and safe use with app-locations and drop-shipping providers.
Back when you used Nembol we had warnings, but the block is now in place for current and future users.
We are very sorry for your bad experience. You have been fully refunded for your 1+ year of charges.
MUST HAVE APP! I sell on ebay, etsy, amazon and shopify and have been searching for a multi listing programme for some time now. I have tried many others out there without success. This app is FANTASTIC, I cannot recommend it highly enough. Most of the products I sell have appx 10 variations per product and take considerable time to list on each channel and now I can list to one channel and then nembol lists to the remaining channels at the touch of a button. I have found for me that to create a new listing to amazon first as this is the most complicated channel then import to nembol, then let nembol list to the rest of the channels. It also has the functionality of keeping all the stock updated which is an added bonus. This app is saving me hours and hours each week and allowing me to spend more time designing new products. I had given up hope of finding a solution that worked but another fellow ebayer mentioned Nembol in one of the facebook groups I am part of, and I thought I might give it a try, and boy I am so glad that I did. Try it you will not be disappointed.
I really wanted to like this app because we really needed something like this. Unfortunately, the UI is poor (e.g. delisting is available even when it doesn't work), the functionality is lacking (e.g. no variant image support), and it's quite buggy (e.g. errors without explanation). Also, if you have a larger number of SKUs, the bulk publishing is quite limited with no options for filtering product by attributes. I will say, support was responsive and helpful, but at the end of the day, it's not a support issue, it's a product issue.
Hello, this review is now (June 2022) quite old. We thank you for it and for the chance it gives us to address some points for all users:
1. Nembol Delist command from a channel works only when that channel is connected to Nembol.
If the channel was manually disconnected from Nembol by the user, or if the permissions granted to Nembol were manually removed in the channel apps section, Nembol can't interact with the channel at all and hence can't delist either.
2. Errors are returned by channels.
Since you wrote, we kept improving our mapping and our translation of coded errors into plain-language descriptions. The User Experience is now greatly improved.
3. Image per variant: we still do not have this feature. But we planned for it within Q4 2022. Please check later. Everything else about variants list and sync works fine.
4. Listing / syncing subsets of products after filtering.
We improved the filtering in the Products tab, and more filtering are planned. We also improved the search with the introduction of exact search in "quotes". Now users' ability to select subset of products to be listed in greatly improved.
We will write you privately to find out if you wish to try again our app. Thank you.
My experience has been pretty great. Nembol does what it claims to do, has responsive chat customer service through the website, and overall offers a ton of value with both listing and inventory sync. ________________________PROS___________________________________
-Syncs with channels reliably (Shopify, Etsy and Ebay for us)
-Manages stock numbers without hiccups (So far, not a single problem, which is frankly amazing given my experience with several other options for inv counting)
-Customer Service is friendly and responsive-- consistently responding within 24 hours (except for weekends | just take note: they are in Europe, mostly). Several times the CEO directly responded to me even. The whole operation has a very hands-on feel, from my perspective. -Competitive pricing (We actually saved quite a bit by switching to Nembol from other software solutions).
-Has an auto-sync that works for most things from Shopify which I wasn't expecting and is super cool.
-Platform/site is generally pretty intuitive and the UI is overall fairly easy to use and figure out.
________________________CONS___________________________________
-The documentation is a little lacking in some places.
-I have run into a bug or two with importing/getting all our items working (as is, we have about 1300 items, and about 10 are still having some trouble-- though, their team is working on it and I'm sure it'll get resolved).
-There are a few minor UI elements/quarks that take some getting used to.
I have been using Nembol for over a year now and it's okay for the price I do have something to say though that bugs me. We have been teased with improvements for 6 months now which include categories, which would be a super big help for me, this has not been implimented yet. Customer service is slow (due to being in a different timezone I understand but still they dont seem to understand the issue when you get in it). It cannot properly publish to Amazon, sometimes inventory that is marked as out of stock somehow gets back in stock and is sold, which causes issues with the platform metrics because I have to give a refund for out of stock and I get a negative customer experience and negative flag on my account from the platform (etsy, ebay, or amazon). There is no easy way to link two products that are the same from different channels, it says it does it via SKU, but this isn't always correct, they need a manual way to link a product.... that right there would be a MAJOR game changer. If they would impliment the categories and add a way to link products together manually this would easily be a 4 star review instead because the price is right but at this point Nembol is a big headache and slowing down our growth. I really hope they get the ball rolling on promised changes and not just leading us on and I REALLY hope they impliment a manual way to link listings. I feel like the devs should contact and screenshare with a couple of us having ongoing issues to see what we see, the product has a lot of potential but it needs some major tweaking
This app is proving to be a great help in me running my inventory between multiple channels. It is one of the lower cost options but is really flexible, has a lot of options and functionality and the support is excellent.
Poor Support , can't get them to refund the money after it stopped working in 3 days but having paid for 2 months , have no sense of customer service , STAY AWAY from this lot , it's a promising software but staff and their attitude to customers very very poor ! If there was a negative rating they would score the least in that !
Hello, we want to express our regret if our support team did not fully meet your expectations.
Our team promptly responded to your initial request in less than 4 minutes, and they continued to assist you through over 200 support exchanges over a period of two months.
In December 2020, we provided you with instructions on how to obtain a refund, although it seems that you decided not to follow them.
As a gesture of goodwill, we would like to extend a renewed offer to you in the form of a one-month-off coupon, should you choose to give us another opportunity.
We appreciate your understanding, and we hope to have the chance to serve you better in the future.
Best regards.
Wonderful app, linked all our existing listings using their SKU code and now lists connected listings and keep inventory updated. Great to list our products on Pinterest too and Facebook. Our visits are already growing thanks to the automated links this app creates back to our shopify store. Thank you thank you. Also great support! Kudos!
We used Nembol to Sync our eBay and it helps us to integrate our Old eBay IDs with 2 Etsy Shops, 2 Amazon Shops, Fcaebook shop, Pinterest, Twitter, shopenvy and shopify due to which we are able to sell on multi platforms with very little efforts. Their Help/Support is great and they reply to your all queries instantly. We already recommended it to our friends and business partners. Its very easy and simple to use. Recommended to all!
I have been a user of Nembol since 2017 and just recently upgraded my subscription to a higher level. I have both Shopify & Etsy and needed an app that could help me push my Shopify products to Etsy. There are not many apps out there than can do that btw, and the other ones I tried were so complicated--I gave up trying to figure out. Not the case with Nembol. The app is SUPER easy to use--which is important to me because I don't have time to learn programming to make my shop work. It's actually been exactly what I needed and has saved me tons of hours. I am also able to push products that I had in my Etsy store to Shopify--so it's a two-way push if you want it to be. It will also help monitor inventory from one channel to the other. What I like most is that I don't have to replicate the photos or the product descriptions (which in some cases are lengthy). I just push a button to publish it on a new channel. Now that I have access to other channels, I may even expand my business to include those as well. I also want to say that the Nembol customer service is FAST and super helpful and very friendly. THANK YOU for this app--it has greatly helped me transition my business to more of an on-line presence from being just a brick-and-morter shop--I now can expand to the world! This is now needed since I've had to temporarily close our business to the public due to Covid. Thank you again!
