Note globale
3,8
Nombre d’avis par note
  • 66 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 5 % des avis sont des avis à 3 étoiles
  • 7 % des avis sont des avis à 2 étoiles
  • 20 % des avis sont des avis à 1 étoiles
Modifié le 15 avril 2021

The customer service on Nembol has been very disappointing. I've reported issues on inventory qty updates across channels for months now, and no one can give me a straight answer. First I was told that it was a 'bug' that will be fixed 'soon' (no ETA provided), then I'm told that I have to check on 'Errors', however am not given any direction on how these Errors need to be resolved. This has meant that I am manually checking inventory stock for hundreds of items each day. Trying to organise a phone call to resolve this with Guido or Nicholas has also proven to be frustrating where I am told he can't make it, yet I am not given an alternative time. I am still waiting for a meeting invite to materialise. In saying all of this, I will be fair in saying that it is fairly simple process to connect all your channels and select specific items to publish across channels. The challenge is in keeping those items published and up-to-date when any changes need to happen - eg. a price drop, inventory update. And more importantly, in my case, having reliable customer support that is able to talk you through why things aren't functioning as they should, and what the resolution is. I am happy to give a fair and updated review of this app once I receive proper resolution from the Nembol team (particularly if it is my error that has been not/poorly communicated to me), but until this happens, my review stands that this is an underwhelming app that has proven to be more trouble than it is worth. //UPDATE// I had a great call with Nicholas who was very helpful in assisting with troubleshooting the issue. I strongly recommend pushing for a phone call if you are stuck, as this was way quicker to troubleshoot issues. Unfortunately, the issues I had flagged in my earlier review have still not yet been resolved, but at least I now have the tools to mediate any issues while the team work on finding a fix. Will continue to update this review as we progress.

Salvaged Outfitters
Australie
8 mois d’utilisation de l’application
22 mai 2021

The Nembol team has been great, they always help with my problems and are actively working on the platform all the time to make it better. Thank you team

Fashion Colab
Nouvelle-Zélande
8 mois d’utilisation de l’application
22 mai 2018

The App is easy to use and saved me so much time in creating my stores on other platforms! When I encounter problems with my account, the customer support team is super responsible and prompt in helping me to solve the issue. Highly recommended.

Nayothecorgi
États-Unis
7 mois d’utilisation de l’application
12 janvier 2016

Great App! We were able to list to all of our marketplaces at once - right through a smartphone I used the iPhone app version, and just posted to Amazon, Ebay, Etsy, Facebook, Pinterest, Shopify and Twitter with a just a push of the button. Seems to have a wide reach with very little effort. Incredible, I highly recommend!

Wayback
États-Unis
7 mois d’utilisation de l’application
17 novembre 2020

Great app. Great support and easy to use. Just needs a little practice in the beginning and you are good to go. It does the job

ZAREN
Danemark
6 mois d’utilisation de l’application
Modifié le 7 juillet 2021

Ottima app. Trasferisce annunci da eBay a Shopify in un batter d'occhio e tiene aggiornati i magazzini. Ottimo il customer support anche in italiano. Grazie al team italiano di Nembol

JackFruitLabs
R.A.S. chinoise de Hong Kong
6 mois d’utilisation de l’application
2 janvier 2022

I tried this app twice. First time they hadn't got Facebook shop working and kept me waiting for several weeks. Second time i tried again, but this time Amazon was not working. Such a shame since it looks like a good concept - only too many things not working each time. Also they don't offer a reduced pricing for startups or people with few inventory products

MissBliss.UK
Royaume-Uni
5 mois d’utilisation de l’application
1 février 2018

Time saving app if you sell on multiple channels and great customer service!

Past Out
Allemagne
5 mois d’utilisation de l’application
10 mai 2022

I finally found a great solution to synchronize the listing of my products in a single environment. Thank Nembol's team support who guided me to solve some initial setup issues also very grateful to meet Mr. Guido, Nembol's CEO that personally wrote an email to me.
Judd Reanthong

Italian Coffee Service
Thaïlande
5 mois d’utilisation de l’application
2 juillet 2020

Excellent app, excellent assistance, I can finally
to manage all my marketplaces.
staff always present and kind.
satisfied

Mondo Italiano Firenze
Italie
4 mois d’utilisation de l’application