리뷰 (94)
상세 검색
-
평점별
I used this app to set up Etsy integration. During the trial, I chose a more expensive tariff and turned it off the next day, but the money was withdrawn from me and they refused to return it. During work, it was not possible to change the tariff anywhere, the tariff can be canceled only after a message to the developer's mail. Nowhere was it written about the additional payment for changing the tariff. Support responds for a long time. Also I uninstalled the app the next day because it didn't work. Orders were not synced. I ended up paying money for nothing. The app didn't work.
I do not recommend it. Be careful. Don't install this app!
Hello, we are sorry you had a less then optimal experience on Nembol.
According to our records, you upgraded out of the free trial into a paid plan. This stopped the free trial and triggered the charge, collected by Shopify.
It seems you haven't noticed it , but all users can downgrade to any smaller plan at any time. For users paying through Shopify, it is sufficient to uninstall the app to stop the charge. We are very sorry you overlooked these options, and we understand this may have frustrated you.
Wished you to come back, we'd be happy to help you at any time, towards a better set-up and understanding of our application.
I was using multiple other apps to sell on amazon, etsy and eBay, within an hour I’d changed over to Nembol and not looking back! Easy to configure. While it doesn’t have order synch, it’s coming - yah!
AWFUL.
This app doesn't work properly. When linking items into ebay it defaults them all to the antiques category. You can then change this in ebay (taking hours) and then this app overrides this and changes them all back to antiques again. Also when an order is placed it doesn't pull through the postage that the customer has paid so the total sales isn't accurate for VAT and accounts purposes. I have reached out to customer support 4 times, each time my message is read and after waiting 2 days for a response it is time to move away from this app and there lack of customer support. Avoid like the plague. - Back to ink frog I go (I had moved away from ink frog because I wanted to link Etsy, amazon and ebay together but this really isn't worth the hassle - never had any of these problems before.)
Hello, our customer support replies from Europe during local business hours. We are sorry this wasn't enough for you, we really try to do our best.
Nembol uses eBay’s automatic categorizer to put products in eBay's best-fitting category, based on the keywords written in the "Category" field within Nembol.
Unfortunately, you typed your brand name in that field – which was not recognized as a category by eBay. This is why your items were listed in an unexpected category.
As a solution, instead of changing the category in eBay, please change the keyword in Nembol, so it doesn’t get overwritten at the following edit.
We confirm Nembol does not transfer postage rules across channels. Postage rules have to be created once per channel, and then they can be assigned automatically to listings in Nembol. It's a matter of 30 seconds, just once.
We’d be happy to help you further, just let us know.
app che fa il suo lavoro in maniera egregia, con l'aggiunta di qualche integrazione meriterebbe senza dubbio 5 stelle. E' sicuramente sulla buona strada!!!
Does not integrate well. The inventories wont update and listing takes longer than via the channels you are trying to list too. Not a good replacement for the ebay integration app
I really wanted to like this app because we really needed something like this. Unfortunately, the UI is poor (e.g. delisting is available even when it doesn't work), the functionality is lacking (e.g. no variant image support), and it's quite buggy (e.g. errors without explanation). Also, if you have a larger number of SKUs, the bulk publishing is quite limited with no options for filtering product by attributes. I will say, support was responsive and helpful, but at the end of the day, it's not a support issue, it's a product issue.
Hello, this review is now (June 2022) quite old. We thank you for it and for the chance it gives us to address some points for all users:
1. Nembol Delist command from a channel works only when that channel is connected to Nembol.
If the channel was manually disconnected from Nembol by the user, or if the permissions granted to Nembol were manually removed in the channel apps section, Nembol can't interact with the channel at all and hence can't delist either.
2. Errors are returned by channels.
Since you wrote, we kept improving our mapping and our translation of coded errors into plain-language descriptions. The User Experience is now greatly improved.
3. Image per variant: we still do not have this feature. But we planned for it within Q4 2022. Please check later. Everything else about variants list and sync works fine.
4. Listing / syncing subsets of products after filtering.
We improved the filtering in the Products tab, and more filtering are planned. We also improved the search with the introduction of exact search in "quotes". Now users' ability to select subset of products to be listed in greatly improved.
We will write you privately to find out if you wish to try again our app. Thank you.
I can't delete products for 4 days, constantly giving errors. I want to remove my Shopify account, the system does not allow.
It constantly gives an error for something.
I think it will be a much better application if it is developed a little more.
I don't want to ignore your efforts and that's why I want to say that the application is useful and the interface is simple. Your application is a bit problematic and your customer service is very bad.
Hello. Thank you for your review and for noting that our application is useful and the interface is simple.
We are sorry for your just 3* experience and are eager to address your concerns and those of other users.
Products can only be deleted after they have been delisted from all channels they were listed on, to avoid the risk of duplications. To delist a product, the destination channel must be connected. The system provides prompts for these actions. While this may seem annoying, it is necessary, especially for new users.
We constantly develop our application, and we’ve been in business since 2015 with a dedicated team focused on enhancing our users' ecommerce experiences.
Our human customer support replies within minutes during Central European business hours and is fully trained. Our AI support is available 24/7 and updated with a growing knowledge base.
Best regards
Thank you, thank you. Used this app to sync Amazon and eBay with our shopify. Amazon's a bit slow, but once listed all works as expected. Syncs inventory, delists out-of-stock items. And support is friendly.
I was very excited to try this app, but after installing and trying to upload my first product I realized that some key product variant fields are not available to modify such as product weight, which requires manually entry via whatever sales channel you are connecting to.
Was looking forward to a one-stop shop for complete mobile management/integration of Shopify and Etsy.
Thank you for your review. The problem you were having back in 2018 has since been solved: as of 2022, Nembol gets product weight and dimensions from the source channel, when available, and offers specific fields to manage this data in the product card. Please let us know if we can help further.
Fast, reliable and so easy to use! Nembol definitely simplified my online business: I create listings from my mobile in no time, and in one shot I publish products to Shopify and to any other websites I want to have them listed onto. Inventory is centralized, sales are increasing and life is simplified!