Overall rating
4.4
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 4% of ratings are 1 stars
March 26, 2024

I uninstalled it once because the settings were too complicated and I couldn't find the code. There is no need to teach you how to insert code in the middle of the code. In fact, you only need to add it in Custom liquid on the themes visual online store editing page.

崔傑斯小舖
Taiwan
32 minutes using the app
May 31, 2023

The data is not correct. It is not fetching the right data. Can we please get on a call with the team??

House of Chikankari
India
2 months using the app
SyncX replied June 6, 2023

Dear House of Chikankari,

We are truly sorry for your unfortunate experience with NEON and understand that this app is critical for your business.

Could you send us an email at neon@stock-sync.com and we are able to help to resolve this issue immediately.

Edited April 24, 2023

Despite having a simple Dawn theme, the directions on how to put the coding into my site don't apply to my theme--at least from what I have seen.

I have contacted this company a lot over the last 6 days and they do not reply. They give me a ticket and when I check the status I cannot access the page. Now it looks like my email is blocked when trying to contact them through their help desk webpage.

What a useless company and app. Don't waste your time and money.

TileOutletStore.com
United States
7 days using the app
SyncX replied April 27, 2023

Dear TileOutletStore,

We are truly sorry for your unfortunate experience with NEON and understand that this app is critical for your business.

We are having a temporary email server issue at that time which makes the mail come late and we have fixed the issue you were facing.

We are doing our best to make it work for most scenarios. We are still working on the issue and will reply further to your email.

Edited May 20, 2020

Great App, Would be good if you could have different messages for each venders for "out of stocks" or "Made to order", or "delivery in 20 days.

Simply Utopia
United Kingdom
About 3 years using the app
Edited September 10, 2023

UPDATE: Still using this app. and I am still loving this app. and have not had a problem at all! I have used different themes with this app. and this app has worked perfectly every time! NO complaints. I have changed my company name though to Shop On In.

I love this app., pretty damn nice. It is very simple to install, nice looking app., I totally recommend. Oh update, I was reinstalling because I had to update my theme and long story I was helped very quickly. Thank you so much! I recommend this app., to everyone!

Ann More products
United States
Over 2 years using the app
Edited February 26, 2021

Wow, these guys really impressed me. Initially the app didn't work with my theme, and some other code we installed. I felt the response time from Neon was too slow, and I was going to cancel my subscription, but Yas and his team asked for a second chance, and really came through. They fixed the issues, including some they didn't even create. Thanks for the help, Yas and team.

Woolstock - cotton, wool and coffee
Denmark
Over 2 years using the app
SyncX replied February 25, 2021

Thank you so much for the review. We understand we took a long time because the issue is not easy to resolve because of how some themes structure. And thank you for giving us another chance and your patience.

June 15, 2020

Really saved me a lot of headache with setting this up for my shop. It works fantastically, also great customer service as well!

Ytupcoming
United States
Over 2 years using the app
January 6, 2022

This is a great app to show your customers how many is left in stock of an item so they know how many they can order. Great service from the team as well. Highly recommend for those who have inventory.

Blanksful
United States
Almost 2 years using the app
March 5, 2020

Great customization and customer service is impeccable!!! i know very little programming and they inserted the needed code for me. Thanks guys!

La Maristela Fashion House
Philippines
Over 1 year using the app
August 21, 2019

This app Worked just great for me ! The app was easy to set up and I love it so far! I find the information useful to me as well!

The Planner's World
United States
Over 1 year using the app