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The support is really helpful and patient and answers all questions! This app is simple and easy to use also!
Hi there,
Thank you so much for your kind review! I really appreciate it.
If you need any help with our app, feel free to contact via live chat or email at support@nestscale.com
Regards,
Chloe
Easy to use(why do i need to type 100 characters that is crazy i still dont have 100 words. now i do)
Hi there,
Thank you for taking the time to share your feedback. If you need any support with the app, feel free to contact our support team.
Best regards,
Rachel
Rachel was a sweetheart, and helped us out in all our enquires. I recommend everyone to use it!!!!!!
Hi there,
Thank you a lot for your nice review!
If you need any assistance, feel free to contact our support team.
Regards,
Rachel
NestAds pixel was smooth and easy to use. It's was a one click process and it did exactly what I wanted. Great app.
Dear customer,
Thank you for your feedback! We're thrilled to hear that your experience with the NestAds pixel was smooth and hassle-free.
Our goal is to make the integration process as seamless as possible, and it's wonderful to know that the one-click process worked well for you.
We're here to ensure that our app aligns with your needs. If you ever have more questions or need assistance, please don't hesitate to get in touch. Your satisfaction is our priority, and we appreciate your kind words about our app!
Regards,
Chloé - Customer Success Manager @ NestScale
great app if your wanting to run ads , customer support is 5 star with speedy reply's and is helpful when need them a++ for rachel
Hi there,
Thank you so much for your kind review! I really appreciate it.
If you need any help with our app, feel free to contact via live chat or email at support@nestscale.com
Regards,
Rachel
Very Helpful Love it <3<3<3<3 <3<3<3<3 <3<3<3<3 <3<3<3<3<3<3<3<3 <3<3<3<3<3<3<3<3 <3<3<3<3<3<3<3<3 <3<3<3<3<3<3<3<3 <3<3<3<3<3<3<3<3 <3<3<3<3
Hi Saad,
Thank you so much for taking the time to share your experience at NestScale.
Your feedback is the most meaningful gift for our every working-hard day effort to provide better products and service to our beloved customers like you.
Have a great day!
Cheers,
Chloé
I am very pleased with the app and Chloé's work. He was quick to help and reassure me. I am happy to participate in the joint work and advertise with pleasure, the integration is very good.
Hi there,
Thanks for taking the time to review our app on the Shopify App Store.
Do not hesitate to contact us whenever you need help!
Regards,
Chloé
You can create a campaign but you can not stop the campaign very confusing messy it's easier just to use TikTok ad manager
[Updated due to our latest app version]
Hi,
I am Chloe from NestScale support team. First of all, we apologize for the inconvenience you have met while using the app. We take all customer complaints very seriously and I am already looking into this situation. We also sent you emails and personal messages as soon as we can.
By the way, we have a dedicated customer support team here ready to help you in any way we can. In the future, you can contact us directly for a quicker response and resolution.
P/s: We have recently published the newest version of the NestAds app, which allows you to activate/deactivate your campaigns/ad groups/ads, among many other fantastic features that you may find useful. Please have a look and let me know what you think!
Regards,
Chloe
very good app, made me a lot of money and good team which helped me with setuping everything. love this app
Hi there,
Thank you for your review. It's my honor to support you to use our app.
If you need further help in the future, feel free to contact us via live chat or email at support@nestscale.com
Regards,
Chloé
I recommend! Very fast support and problem resolution. Rachel from the support service promptly told me where and how to run ads on my store. Thanks for the help Rachel!
Hi Oleg,
Thank you a lot for your review! It really made my day.
If you need further assistance, don't hesistate to contact us via live chat or email at support@nestscale.com
Regards,
Rachel