整体评分
4.9
每个评分等级的数量
  • 95% 的评分是 5 星
  • 3% 的评分是 4 星
  • 1% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2023年1月6日

I was getting some problems while connecting my store with the app but I talk with Rachel one of the customer representatives. she helped me step by step as I was adding the wrong email. overall 5 stars, for good and fast customer service. thanks, Rachel and the entire team.

Glamour Canada
加拿大
5个月 人在使用应用
NestScale已回复 2023年1月10日

Hi there,
Thank you for your review. It's my honor to support you to use our app.
If you need further help in the future, feel free to contact us via live chat or email at support@nestscale.com

Regards,
Rachel

2023年3月22日

Kevin was great and assisted me with my queries and questions. He was patient and highly knowledgeable.

Bakari Menswear
南非
5个月 人在使用应用
NestScale已回复 2023年3月29日

Hi,

Thank you so much for your kind review! I really appreciate it.

If you need any help with our app, feel free to contact us via live chat or email at support@nestscale.com

Regards,
Kevin

2022年12月19日

Great customer services team. thank you for your help~recommand.
I was new for TikTok ads, so don't know how to install the peixls.

IMARKU
美国
5个月 人在使用应用
NestScale已回复 2022年12月20日

Hi Julie,
It's Chloé here from the NestScale team,
Thanks for taking the time to review our app on the Shopify App Store, it really makes our day!

Do not hesitate to contact us whenever you need help again!

Greetings,
Chloé

2023年1月4日

It's a very useful app and has a lot of useful features, and they also have a great customer service,the support team helped me with every step.

PremiumLighters
罗马尼亚
5个月 人在使用应用
NestScale已回复 2023年1月4日

Hi George,

Thank you for taking the time to share your feedback about our app and customer service.
It really made our day!
If you need help in the future, don't hesitate to contact our support team.

Regards,
Rachel

2023年1月11日

Magnifique application , aide beaucoup les comptes à ce développer et optimiser leurs compagne publicitaires

Tattoo et Bijoux shop
阿尔及利亚
5个月 人在使用应用
NestScale已回复 2023年1月12日

Bonjour à tous,

Je vous remercie pour vos aimables paroles. Merci d'avoir évalué l'application !

Si vous avez besoin d'aide, n'hésitez pas à nous contacter par chat en direct ou par e-mail à : support@nestscale.com

Salutations,
Chloe

2023年2月9日

MS Rachel was very patient with me and took me through every teaching step by step. Rachel ensured I understood every instruction before moving on to the next one. I am very thankful for Rachel's help, I am thrilled that she reached out to me an helped me set up my campaigns. Thank you!!!!!!

Visionary
美国
4个月 人在使用应用
NestScale已回复 2023年2月9日

Hi Richard,
Thank you so much for your review. This really made my day!

Let us know if you have any questions or need help. Have a nice day, and take care!

Regards
Rachel

2023年3月20日

Rachel was very helpful and knowledgeable.
So glad for here support.

Trackypal
保加利亚
4个月 人在使用应用
NestScale已回复 2023年3月21日

Hi Daniil,

Thank you so much for your kind review! I really appreciate it.

If you need any help with our app, feel free to contact us via live chat or email at support@nestscale.com

Regards,
Rachel

2023年1月6日

A big thank you to Chloe, Laura and the entire MegaDigital team for the incredibly intensive training and support. Very dedicated and trained team with a high level of expertise. Super friendly and always available. Thanks again, absolute recommendation on my part :)

Zenven
德国
4个月 人在使用应用
NestScale已回复 2023年1月10日

Hi there,
Thank you so much for your review. We truly appreciate it!

If you have any questions or need help, don't hesitate to contact us.

Regards,
Chloé

2023年5月12日

The support I've received from the representative has been very supportive, and done a tremendously great job in helping me in any problems i encountered. As for the app, still need to see how it will do.

Spicy PJ-LLC
美国
4个月 人在使用应用
NestScale已回复 2023年5月12日

Hi Herbert,

Thank you so much for taking the time to leave us such an amazing review. It means a lot to me and the whole team and we will do our best to deserve your trust.
Please do not hesitate to contact us for getting back in touch if you need any further assistance!
Also, please feel free to send any other feedback that you do have - we always love to hear from you! 🤗

Regards,
Chloé

2023年1月3日

We've been using it for a week and we're happy with the app. They also have great customer service. Looking forward to using it more

CyberKeyboard
英国
4个月 人在使用应用
NestScale已回复 2023年1月3日

Hi,
Thank you so much for your review. This really made our day!

Let us know if you have any questions or need help. Have a nice day, and take care!

Regards
Chloé