整體評分
4.9
各級評分數量
  • 95% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2022年12月19日

I recommend this app. The support is efficient and helps you very quickly! Thank you very much and keep up the good service.

Massage Bien-Etre
留尼旺
使用應用程式 1天
NestScale 已回覆 2022年12月20日

Hi,
I'm Rachel from the NestScale team,
Thanks for taking the time to review our app on the Shopify App Store, it really makes our day!

Do not hesitate to contact us whenever you need help again!

Greetings,
Rachel

編輯時間:2023年1月20日

great app if your wanting to run ads , customer support is 5 star with speedy reply's and is helpful when need them a++ for rachel

everythingbeyond
英國
使用應用程式 1天
NestScale 已回覆 2023年1月26日

Hi there,

Thank you so much for your kind review! I really appreciate it.

If you need any help with our app, feel free to contact via live chat or email at support@nestscale.com

Regards,
Rachel

2022年12月13日

Very Helpful Love it <3<3<3<3 <3<3<3<3 <3<3<3<3 <3<3<3<3<3<3<3<3 <3<3<3<3<3<3<3<3 <3<3<3<3<3<3<3<3 <3<3<3<3<3<3<3<3 <3<3<3<3<3<3<3<3 <3<3<3<3

Masterartspk
巴基斯坦
使用應用程式 大約24小時
NestScale 已回覆 2022年12月13日

Hi Saad,
Thank you so much for taking the time to share your experience at NestScale.

Your feedback is the most meaningful gift for our every working-hard day effort to provide better products and service to our beloved customers like you.

Have a great day!

Cheers,
Chloé

2023年1月11日

I am very pleased with the app and Chloé's work. He was quick to help and reassure me. I am happy to participate in the joint work and advertise with pleasure, the integration is very good.

madragora
匈牙利
使用應用程式 大約18小時
NestScale 已回覆 2023年1月12日

Hi there,

Thanks for taking the time to review our app on the Shopify App Store.
Do not hesitate to contact us whenever you need help!

Regards,
Chloé

2023年1月23日

You can create a campaign but you can not stop the campaign very confusing messy it's easier just to use TikTok ad manager

Zmaal
美國
使用應用程式 5天
NestScale 已回覆 2023年1月26日

[Updated due to our latest app version]
Hi,
I am Chloe from NestScale support team. First of all, we apologize for the inconvenience you have met while using the app. We take all customer complaints very seriously and I am already looking into this situation. We also sent you emails and personal messages as soon as we can.
By the way, we have a dedicated customer support team here ready to help you in any way we can. In the future, you can contact us directly for a quicker response and resolution.

P/s: We have recently published the newest version of the NestAds app, which allows you to activate/deactivate your campaigns/ad groups/ads, among many other fantastic features that you may find useful. Please have a look and let me know what you think!

Regards,
Chloe

2023年3月4日

very good app, made me a lot of money and good team which helped me with setuping everything. love this app

Arcticzsk
捷克
使用應用程式 大約2小時
NestScale 已回覆 2023年3月6日

Hi there,
Thank you for your review. It's my honor to support you to use our app.
If you need further help in the future, feel free to contact us via live chat or email at support@nestscale.com

Regards,
Chloé

2022年12月30日

I recommend! Very fast support and problem resolution. Rachel from the support service promptly told me where and how to run ads on my store. Thanks for the help Rachel!

Myluckmaker
烏克蘭
使用應用程式 大約2小時
NestScale 已回覆 2023年1月2日

Hi Oleg,
Thank you a lot for your review! It really made my day.
If you need further assistance, don't hesistate to contact us via live chat or email at support@nestscale.com

Regards,
Rachel

2022年11月30日

great customer service from chloe she took about an hour or more assisting me through my ads account Thanks alot for your help

WINNER OF VICTORIES
南非
使用應用程式 大約2小時
NestScale 已回覆 2022年11月30日

Hi Sanni,
Chloé from NestScale here, I am really excited to see how happy you are with our app and services, and we truly wanted to thank you for taking the time to review our app on Shopify App store, it really means a lot to us.

Please don't hesitate to reach out whenever you need help again.

Regards,
Chloé

2023年3月19日

Thank you “Rachel” to guide me and for giving me all your time ❤️
Am excited to start managing my TikTok ads soon

ElysMode
黎巴嫩
使用應用程式 大約1小時
NestScale 已回覆 2023年3月19日

Hi there,

Thank you so much for your kind review! I really appreciate it.

If you need any help with our app, feel free to contact us via live chat or email at support@nestscale.com

Regards,
Rachel

2023年3月21日

be careful if you gave full access to your tiktok acount you will lose it, i already reported that to tiktok be careful guys

avila
摩洛哥
使用應用程式 大約2小時
NestScale 已回覆 2023年3月29日

Hi,

I'm Chloe and I work for NestScale's support team. We want to apologize for any trouble we might have caused you. Our company has a privacy policy that can be found at https://nestscale.com/privacy-policies. This document explains how we collect, handle, and reveal personal information when people use our app. By downloading our app, you have agreed to these terms.

As for the data we access, we only obtain the necessary information to run campaigns and Pixels for TikTok Ads. This allows NestAds and TikTok Ads Manager to stay in sync. We don't take any personal data for illegal or financial reasons.

We have never received any support requests from you. We have tried to reach you through different methods, including email, but haven't gotten any response. We want to make sure you understand the situation, so please let us know if we can help in any way.

Best regards,
Chloe