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WOW - What amazing customer service! Rachel was so knowledgeable and went above and beyond to help me with my questions and issues. She was with me on Teams every step of the way during setup, sharing screens so that she could help troubleshoot any issues I had. Plus she even kept me updated with my questions long after we finished our Teams meeting.
Definitely appreciate the personalised service, it made set up a breeze!
Dear customer,
That's wonderful to hear! Thank you for sharing your positive experience with Rachel and our customer service. We're thrilled that Rachel provided such knowledgeable and personalized assistance to ensure a smooth setup process for you.
We're always here to help, so if you have any further questions or need assistance in the future, feel free to reach out. We appreciate your feedback and your business!
Cheers,
Chloé - Customer Success Manager @NestScale
5 Super Stars for Customer Support .
Seamless Integration . Thanks to Chloe who helped me get through the process.
Dear Priyanaw,
Thank you so much for your 5-star rating and kind words about our customer support! We're thrilled to hear that you found the integration process seamless. Chloe is a valued member of our team, and we'll be sure to pass on your appreciation.
If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help!
Cheers,
Chloé - Customer Success Manager @ NestScale
Its been a great help in our business especially when dealing with customers directly. Thank you also to Rachel for asking us if everything is okay with the app. Thank you NestDesk and Rachel. You are just too awesome.
Dear valued customer,
That's fantastic to hear that the app provided by NestDesk has been a great help in your business, particularly when interacting with customers directly.
It's always valuable to have a tool that enhances customer communication and support.
I'm glad to hear that Rachel from NestDesk reached out to ensure everything was okay with the app, demonstrating their commitment to customer satisfaction.
Thank you for expressing your appreciation for NestDesk and Rachel.
If you ever have any further feedback or need any assistance, feel free to reach out. Best of luck with your business endeavors!
Chloe
Thank you for responding fast and fixing the overlapping issue. Would recommend this app over others, as it's really easy to use and staff is more than welcome to help.
Dear valued customer,
We're thrilled to hear that you find our app awesome and customizable to your liking! Your recommendation means a lot to us, and we're here to continue providing top-notch support and features to enhance your experience.
If you ever have more feedback or need assistance, don't hesitate to reach out. Thanks for choosing NestDesk!
Cheers,
Chloé - Customer Success Manager @ NestScale
This app is really wonderful and more helpful. I highly recommend to install this app for your store to let your customers know you are available to chat or bot will be there for you
Hi customer,
I appreciate your positive feedback about the app! It's great to hear that you find it so helpful and valuable.
Your recommendation to install the app to enhance customer engagement sounds like a wonderful idea. It's important for customers to know that support is readily available to them.
Thank you for sharing your thoughts!
Regards,
Chloé
It's a very good app. Rachel is very good support. The APP is very easy to use and very simple to set up. Their developer very quickly helped to solve the issue. everything looks perfectly fine.
Dear customer,
Thank you for the positive feedback! We're thrilled to hear that you find our app very good and easy to use. Rachel, our support team member, appreciates the compliment as well. 🥰🥰🥰
Our developer was glad to quickly resolve any issues you had, ensuring everything looks perfect. If you need further assistance in the future, feel free to reach out. We're here to help. 🥰🥰🥰
Thank you for choosing our app and sharing your experience with us.
Best regards,
Chloe
NestScale Customer Success Manager
Absolutely love the many accessories attached to this inbox and Helpdesk app. It works very well with my business and I have been enjoying it so far. Also customer service is Topnotch which is always essential and a plus .
Dear customer,
Thank you so much for your positive feedback! We're delighted to hear that you're enjoying the features that come with our NestDesk app.
We're committed to providing excellent customer service, and we're thrilled to know that you've had a top-notch experience with us.
If you ever need any assistance or have more feedback, please don't hesitate to reach out. We're here to support your business every step of the way!
Regards,
Chloé - Customer Success Manager @NestScale
Great app for live chat support user friendly and easy to use. The team always available to help out with any issue.
Dear customer,
Thank you for your feedback! We're thrilled to hear that you find our live chat support app great, user-friendly, and easy to use. Our team takes pride in providing excellent customer service, and we're always available to help out with any issues you may encounter. 🤗🤗🤗
Should you need any further assistance or have any questions in the future, please don't hesitate to reach out. We're here to support you. 🤗🤗🤗
Thank you for choosing our app and for sharing your positive experience.
Best regards,
Chloe
NestScale Customer Success Manager
This is an amazing app and i am very happy this will help me to bring a lot of customers . And your customer support is very amazing , I am really impressed . Your Support team member chloe helped me so much she is such a amazing girl ,I apricate her for her help thanks chloe .
Dear Bilal,
I'm delighted to hear that you're having a great experience with our app and customer support!
Thank you for your kind words, it means a lot. I'm here to assist you anytime you need help or have questions. Your success and satisfaction are my top priorities.
If there's anything else you need, feel free to reach out.
Wishing you continued success and a fantastic journey with our app! 🌟😊
Cheers,
Chloé - Customer Success Manager @ NestScale
Easy to use, Easy to adapt and worked nicely.
I have used other chats but this one has more easy to adapt and works perfectly fine
Dear beloved customer,
We're thrilled to hear that you found the chat service easy to use and adapt to your needs! It's wonderful when a platform provides a smooth and seamless experience.
Your positive feedback is greatly appreciated. If you have any more thoughts or need further assistance with the chat service, feel free to reach out. We're here to support you.
Happy chatting!
Chloe