Reseñas (93)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 91% de las calificaciones son de 5 estrellas
  • El 9% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
11 de mayo de 2023

Excellent service! Was exactly what I was looking for in a chat app. The support team went above and beyond to understand our needs as a business.

Tailored Trends
Estados Unidos
4 días usando la aplicación
NestScale respondió 12 de mayo de 2023

Hi,

Thank you so much for the precious words.

Customers have always been our top priority and we are trying our best and hardest to deserve your trust. I have read your words many many times. It really motivates me to work hard and efficiently 🥰

Feel free to text me if you need any further assistance, or send us an email via support@nestscale.com

Best Regards,
Chloé

19 de septiembre de 2022

Great App, really useful and exactly as described. I am using it to communicate with my clients as they view the different pages on my site.

homehum
Reino Unido
4 días usando la aplicación
NestScale respondió 29 de septiembre de 2022

Thank you a lot for your review! We really appreciate it.

If you need any assistance with the app, feel free to contact us. Our support team is happy to help!

24 de noviembre de 2022

Chat with us was easy to set up and Rachel, the customer service agent I worked with was very patient and knowledgeable!

Peace N Beads Design
Estados Unidos
2 días usando la aplicación
NestScale respondió 24 de noviembre de 2022

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

If you need further help, feel free to contact us via live chat or email at support@nestscale.com

Regards,
Rachel

3 de enero de 2023

Rachel really helped me. She was very kind. I recommend this app without hesitation. Thank you so much!

Good Deals Store - SF
Canadá
1 día usando la aplicación
NestScale respondió 4 de enero de 2023

Hi there,

Thank you a lot for your nice review!
If you need further assistance, feel free to contact our support team. We are happy to help you as soon as possible.

Regards,
Rachel

18 de diciembre de 2022

Its a good app for your store with easy setup and good support.You can recommend it to other Shopify store owners.

GoWearing
Eslovaquia
1 día usando la aplicación
NestScale respondió 18 de diciembre de 2022

Hi,

Thank you so much for your nice review! It motivates us a lot to improve and serve customers better.

If you need any help, feel free to contact us via live chat or email at support@nestscale.com.

Regards,
Rachel

27 de abril de 2023

Thank you very much for any help.
It's a good app and the help is always there when you need it.

Chiccurler-Your little secret!
Rumanía
1 día usando la aplicación
NestScale respondió 8 de mayo de 2023

Hi,

Thank you so much for taking the time to share your experience at NestScale.
Your feedback is the most meaningful gift for our every working-hard day effort to provide better products and service to our beloved customers like you.

All the best,
Chloé

14 de abril de 2023

What impressed me the most was their unwavering patience throughout our entire interaction. They never once made me feel rushed or like my concerns were unimportant. Instead, they took the time to fully understand my situation and provided me with personalized support that made me feel valued as a customer.

PARIS.CHOOSE
Taiwán
Alrededor de 20 horas usando la aplicación
NestScale respondió 19 de abril de 2023

Hi there,

Thank you a lot for your nice review!
If you need further assistance, feel free to contact our support team. We are happy to help you as soon as possible.

Regards,
Rachel

14 de mayo de 2023

I am looking for live chat like this and found this app is very helpful Customer Service and easy to use.

Happy Crafting UK
Reino Unido
Alrededor de 18 horas usando la aplicación
NestScale respondió 14 de mayo de 2023

Hi,

Thank you so much for taking the time to leave us such an amazing review. It means a lot to me and the whole team and we will do our best to deserve your trust. 💕
Please do not hesitate to contact us for getting back in touch if you need any further assistance! 💕
Also, please feel free to send any other feedback that you do have - we always love to hear from you!

Regards,
Kevin

21 de diciembre de 2022

Immediate assistance from helpdesk, easy to install! Flawless process, I can't wait to have customers use this new feature we added to our store. Thank you Rachel!

Ginger and Sprig Health and Wellness
Canadá
Alrededor de 3 horas usando la aplicación
NestScale respondió 22 de diciembre de 2022

Thank you so much for your review. This really made my day!

Let us know if you have any questions or need help. Have a nice day, and take care!

Regards
Rachel

8 de diciembre de 2022

The support service is amazing, at first I was unsure of how to use the app. However, Rachel's swift help resolved all my issues in minutes. I highly recommend NestDesk for all Shopify newbies.

Recken
Egipto
Alrededor de 2 horas usando la aplicación
NestScale respondió 8 de diciembre de 2022

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

If you need further help, feel free to contact us via live chat or email at support@nestscale.com

Regards,
Rachel