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Excellent service! Was exactly what I was looking for in a chat app. The support team went above and beyond to understand our needs as a business.
Hi,
Thank you so much for the precious words.
Customers have always been our top priority and we are trying our best and hardest to deserve your trust. I have read your words many many times. It really motivates me to work hard and efficiently 🥰
Feel free to text me if you need any further assistance, or send us an email via support@nestscale.com
Best Regards,
Chloé
Great App, really useful and exactly as described. I am using it to communicate with my clients as they view the different pages on my site.
Thank you a lot for your review! We really appreciate it.
If you need any assistance with the app, feel free to contact us. Our support team is happy to help!
Chat with us was easy to set up and Rachel, the customer service agent I worked with was very patient and knowledgeable!
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.
If you need further help, feel free to contact us via live chat or email at support@nestscale.com
Regards,
Rachel
Rachel really helped me. She was very kind. I recommend this app without hesitation. Thank you so much!
Hi there,
Thank you a lot for your nice review!
If you need further assistance, feel free to contact our support team. We are happy to help you as soon as possible.
Regards,
Rachel
Its a good app for your store with easy setup and good support.You can recommend it to other Shopify store owners.
Hi,
Thank you so much for your nice review! It motivates us a lot to improve and serve customers better.
If you need any help, feel free to contact us via live chat or email at support@nestscale.com.
Regards,
Rachel
Thank you very much for any help.
It's a good app and the help is always there when you need it.
Hi,
Thank you so much for taking the time to share your experience at NestScale.
Your feedback is the most meaningful gift for our every working-hard day effort to provide better products and service to our beloved customers like you.
All the best,
Chloé
What impressed me the most was their unwavering patience throughout our entire interaction. They never once made me feel rushed or like my concerns were unimportant. Instead, they took the time to fully understand my situation and provided me with personalized support that made me feel valued as a customer.
Hi there,
Thank you a lot for your nice review!
If you need further assistance, feel free to contact our support team. We are happy to help you as soon as possible.
Regards,
Rachel
I am looking for live chat like this and found this app is very helpful Customer Service and easy to use.
Hi,
Thank you so much for taking the time to leave us such an amazing review. It means a lot to me and the whole team and we will do our best to deserve your trust. 💕
Please do not hesitate to contact us for getting back in touch if you need any further assistance! 💕
Also, please feel free to send any other feedback that you do have - we always love to hear from you!
Regards,
Kevin
Immediate assistance from helpdesk, easy to install! Flawless process, I can't wait to have customers use this new feature we added to our store. Thank you Rachel!
Thank you so much for your review. This really made my day!
Let us know if you have any questions or need help. Have a nice day, and take care!
Regards
Rachel
The support service is amazing, at first I was unsure of how to use the app. However, Rachel's swift help resolved all my issues in minutes. I highly recommend NestDesk for all Shopify newbies.
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.
If you need further help, feel free to contact us via live chat or email at support@nestscale.com
Regards,
Rachel