評價 (94)

整體評分
4.9
各級評分數量
  • 91% 的評分為 5 顆星
  • 9% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2023年9月11日

L'application de live chat est tout simplement incroyable ! Elle a considérablement amélioré notre service client. La facilité d'utilisation et la réactivité sont impressionnantes. Nos clients sont ravis de pouvoir obtenir une assistance en temps réel, ce qui renforce leur confiance en notre entreprise. C'est un outil essentiel pour toute entreprise axée sur la satisfaction client.

Janessi
象牙海岸
使用應用程式 2個月
NestScale 已回覆 2023年9月13日

Très cher client,

Nous sommes ravis que notre application de live chat ait amélioré votre service client. La facilité d'utilisation et la réactivité sont des éléments clés pour renforcer la confiance de vos clients. Nous sommes reconnaissants que vous ayez choisi notre outil pour votre entreprise axée sur la satisfaction client. Si vous avez besoin d'aide supplémentaire, n'hésitez pas à nous contacter.

Merci pour vos retours positifs!

Cordialement,
Chloé - Responsable Succès Client @ NestScale

2023年6月13日

REALLY HELPFUL WOULD DEFINANTLY RECCOMEND TO OTHERS RACHEL WAS AN AMAZING HELP , I BELIVE SHES A REALLY GOOD WORKER THANKS RACHEL AGAIN

BACKTOREALITYCLOTHING
加拿大
使用應用程式 2個月
NestScale 已回覆 2023年6月13日

Hi,
Rachel here from NestScale team. I want to thank you so much for your lovely words. This really made our day!

Let us know if you have any questions or need help. Have a nice day, and take care!

Regards,
Rachel

編輯時間:2023年10月19日

Thank you for responding fast and fixing the overlapping issue. Would recommend this app over others, as it's really easy to use and staff is more than welcome to help.

Anatomske lobanje
塞爾維亞
使用應用程式 大約2個月
NestScale 已回覆 2023年9月7日

Dear valued customer,

We're thrilled to hear that you find our app awesome and customizable to your liking! Your recommendation means a lot to us, and we're here to continue providing top-notch support and features to enhance your experience.

If you ever have more feedback or need assistance, don't hesitate to reach out. Thanks for choosing NestDesk!

Cheers,
Chloé - Customer Success Manager @ NestScale

編輯時間:2023年8月4日

I am impressed with the app. At first, I had some technical difficulties but support assist right away. I love the features its very user friendly not hard to use. It integrates lovely with shopify so it imports the orders and products within. Highly recommend. I think I found a winner app. Customer support is very excellent. Thank you Kevin for your assistance and going above and beyond.

Tropaz Fashion
美國
使用應用程式 大約2個月
NestScale 已回覆 2023年6月26日

Dear delighted customer,

We greatly appreciate your feedback and are thrilled to hear about your positive experience with our app.

Providing excellent customer support is a top priority for us, and we're glad to know that we could resolve any issues you faced.

It's fantastic to hear that you find our app's features user-friendly and that it seamlessly integrates with Shopify, importing orders and products effortlessly. We designed our app with simplicity and convenience in mind, aiming to provide a seamless experience for our users. 😊😊😊

Thank you for recommending our app. Your endorsement means a lot to us, and we are delighted that you consider it a winning solution. Should you need any further assistance or have any questions, please don't hesitate to reach out. We are here to support you every step of the way. 😊😊😊

Best regards,
Chloe
NestScale Customer Success Manager

2023年6月26日

Easy to use, Easy to adapt and worked nicely.
I have used other chats but this one has more easy to adapt and works perfectly fine

Smaran Foods
印度
使用應用程式 大約2個月
NestScale 已回覆 2023年7月17日

Dear beloved customer,

We're thrilled to hear that you found the chat service easy to use and adapt to your needs! It's wonderful when a platform provides a smooth and seamless experience.

Your positive feedback is greatly appreciated. If you have any more thoughts or need further assistance with the chat service, feel free to reach out. We're here to support you.

Happy chatting!
Chloe

2023年8月9日

This app is really wonderful and more helpful. I highly recommend to install this app for your store to let your customers know you are available to chat or bot will be there for you

Morningstar Store
巴基斯坦
使用應用程式 大約2個月
NestScale 已回覆 2023年8月12日

Hi customer,

I appreciate your positive feedback about the app! It's great to hear that you find it so helpful and valuable.
Your recommendation to install the app to enhance customer engagement sounds like a wonderful idea. It's important for customers to know that support is readily available to them.
Thank you for sharing your thoughts!

Regards,
Chloé

2023年6月13日

Rachel was amazing with her help to install everything I needed to get going on my website because I was missing a few things that needed adding.

ComfortLock
澳洲
使用應用程式 大約1個月
NestScale 已回覆 2023年6月13日

Hi,

Thank you so much for taking the time to leave us such an amazing review. It means a lot to me and the whole team and we will do our best to deserve your trust. 💕
Please do not hesitate to contact us for getting back in touch if you need any further assistance! 💕
Also, please feel free to send any other feedback that you do have - we always love to hear from you!

Regards,
Rachel

2022年11月9日

I'm using this app to chat to my customers, so far i'm 100% happy with the app, and whenever i have problems with the app support team are always there to assist, this App helps me gain trust with my customers, i would definitely recommend it to everyone

Mabuse General Store
南非
使用應用程式 大約1個月
NestScale 已回覆 2022年11月9日

Thank you very much for your great review. Your feedback made our day. Feel free to let us know if you have any questions, we are here to help you!

2022年12月29日

安装过程非常简单,客服很有耐心,非常实用,我真诚推荐,一开始我找不到争取的地方填写,也不知道怎么操作,是客服非常有耐心地以后引导我,教我怎么操作,这个软件真的太方便了,我真的特别喜欢,大家快来尝试一下叭

Happyhouse
中國
使用應用程式 大約1個月
NestScale 已回覆 2023年1月2日

Hi there,
Thank you so much for your review. We truly appreciate it!

If you have any questions or need help, don't hesitate to contact us.

Regards,
Chloé

2023年5月15日

Highly recommended, amazing customer service, Chloé was very quick and helpful. The mobile app is amazing as well!

MetsMart
美國
使用應用程式 大約1個月
NestScale 已回覆 2023年5月15日

Hi Akiva,

Thank you so much for the precious words ✨✨✨

It was truly a pleasure for me to assist you, and it makes me really glad to know that I was able to help you. 💕
Customers have always been our top priority and we are trying our best and hardest to deserve your trust. 💕

Feel free to text me if you need any further assistance, or send us an email via support@nestscale.com

Best Regards,
Chloé