評價 (95)

整體評分
4.9
各級評分數量
  • 92% 的評分為 5 顆星
  • 8% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2023年6月13日

Rachel was amazing with her help to install everything I needed to get going on my website because I was missing a few things that needed adding.

ComfortLock
澳洲
使用應用程式 大約1個月
NestScale 已回覆 2023年6月13日

Hi,

Thank you so much for taking the time to leave us such an amazing review. It means a lot to me and the whole team and we will do our best to deserve your trust. 💕
Please do not hesitate to contact us for getting back in touch if you need any further assistance! 💕
Also, please feel free to send any other feedback that you do have - we always love to hear from you!

Regards,
Rachel

2022年11月9日

I'm using this app to chat to my customers, so far i'm 100% happy with the app, and whenever i have problems with the app support team are always there to assist, this App helps me gain trust with my customers, i would definitely recommend it to everyone

Mabuse General Store
南非
使用應用程式 大約1個月
NestScale 已回覆 2022年11月9日

Thank you very much for your great review. Your feedback made our day. Feel free to let us know if you have any questions, we are here to help you!

2022年12月29日

安装过程非常简单,客服很有耐心,非常实用,我真诚推荐,一开始我找不到争取的地方填写,也不知道怎么操作,是客服非常有耐心地以后引导我,教我怎么操作,这个软件真的太方便了,我真的特别喜欢,大家快来尝试一下叭

Happyhouse
中國
使用應用程式 大約1個月
NestScale 已回覆 2023年1月2日

Hi there,
Thank you so much for your review. We truly appreciate it!

If you have any questions or need help, don't hesitate to contact us.

Regards,
Chloé

2023年5月15日

Highly recommended, amazing customer service, Chloé was very quick and helpful. The mobile app is amazing as well!

MetsMart
美國
使用應用程式 大約1個月
NestScale 已回覆 2023年5月15日

Hi Akiva,

Thank you so much for the precious words ✨✨✨

It was truly a pleasure for me to assist you, and it makes me really glad to know that I was able to help you. 💕
Customers have always been our top priority and we are trying our best and hardest to deserve your trust. 💕

Feel free to text me if you need any further assistance, or send us an email via support@nestscale.com

Best Regards,
Chloé

2023年7月31日

good service, good support, helped me with every question i had, 5 stars 100 percent.

Time Keepers Company
美國
使用應用程式 大約1個月
NestScale 已回覆 2023年8月6日

Dear customer,

Thank you for the 5-star review! We're glad our service and support met your expectations. If you need anything else, just let us know. We're here to help!

Best Regards,
Chloé

2023年10月1日

Helpful

Olea Store
英國
使用應用程式 大約1個月
NestScale 已回覆 2023年10月2日

Hi there,

Thank you so much for your review. It's a huge motivation for us to improve and serve customers better!

If you need any assistance, feel free to contact our support team.

Regards,
Chloé

2023年10月25日

I highly recommend NestDesk app to any professional store for live chat. It is extremely well configured at the back end easy to use and Above and Beyond in their fast professional superior customer service to any other chat app I've used before. Here I would like to thank Rachel for the professional support she has done for my store. Im grateful to you Rachel and million thanks

STELLA ALLURA
加拿大
使用應用程式 大約1個月
NestScale 已回覆 2023年10月26日

Hi,

Thank you so much for your wonderful recommendation and kind words about NestDesk! We're thrilled to hear that you found our app easy to use and appreciated our superior customer service.

Rachel, in particular, has been a valuable part of our team, and we're glad she was able to provide professional support for your store.

We're truly grateful for your support, and we're here to assist you with anything you need. If you have any more questions or if there's anything else we can do for you, please don't hesitate to reach out.

Warm regards,
Chloé - Customer Success Manager @ NestScale

2023年7月17日

I just wanted to take the time to leave a review for the team at NestScale, and send a special thank you to them! The support team has been so helpful! I don't have the best luck with technology, and they have been supportive through every step of the process to ensure I get everything set up. They go above and beyond! So, if you're looking for apps, and a supportive team behind the app is important to you, you really can't do much better than NestScale. A special thank you to Chloe & Kevin, who have been extremely friendly and patient. Chloe even helped me on her day off, which is soo unexpected! Big thanks guys! :)

Main St Excl
美國
使用應用程式 27天
NestScale 已回覆 2023年7月19日

Dear Justin,

I can't thank you enough for leaving such a heartwarming review! I'm thrilled to hear that I could be of help to you. It's always our goal to provide exceptional support and make sure you feel confident with our app.

Kevin and I are so grateful for your kind words and appreciation. We truly enjoy assisting our users, and it's wonderful to know that our efforts made a difference for you.

If you ever need anything else or have more questions in the future, don't hesitate to reach out. Your satisfaction and happiness mean the world to us.

Thanks again for choosing NestScale, and we look forward to continuing to assist you!

Warm regards,
Chloe and the NestScale Team

2022年12月2日

Chloe was very helpful at guiding me thru the process of setting up the chat and answered all the questions in detail. Thankyou so much!

KingKustoms
美國
使用應用程式 26天
NestScale 已回覆 2022年12月4日

Hi Tisha,
It's Chloé here from NestScale team.
Thank you so much for your kind words! We really appreciate you taking the time to share your experience with us!

If you have any further questions or concerns, feel free to contact us. We would be more than happy to help!

Regards,
Chloé

2023年4月17日

You re the best chat app here! and customer service is great. i am so happy to hace your service its also free!

Clazzi
土耳其
使用應用程式 22天
NestScale 已回覆 2023年4月19日

Thank you so much for your review. This really made my day!

Let us know if you have any questions or need help. Have a nice day, and take care!

Regards
Jenny