評價 (95)

整體評分
4.9
各級評分數量
  • 92% 的評分為 5 顆星
  • 8% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2023年8月2日

This is very good app it's give me facility over 24/7 I am giving ratings of 5 ⭐⭐⭐⭐⭐ .....this app helps u a lot

Mindfull Mall
印度
使用應用程式 20天
NestScale 已回覆 2023年8月6日

Dear customer,

Thank you for the fantastic feedback and the 5-star rating! We're thrilled to hear that our app has been helpful to you and provided round-the-clock facilities. Your satisfaction is our priority, and we're glad to have made a positive impact.

If you ever need any further assistance or have more to share, feel free to reach out via support@nestscale.com. We're here to continue providing you with a great experience and support.

Regards,
Chloé

2023年4月21日

I'm still new but so far my experience has been great, mostly I appreciate the help I got integrating it to my shop. I'm not a computer wiz, actually I installed the app and abandoned setting it up coz wasn't sure of what to do, and out of nowhere received a text asking me if I need help setting up. That I really really appreciated. Thank u very much. I hope to have a successful journey with u guys

Mya and the Governor FH
南非
使用應用程式 18天
NestScale 已回覆 2023年5月8日

Hi,
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

If you need further help, feel free to contact us via live chat or email at support@nestscale.com

Regards,
Chloé

2023年8月18日

that is great. support is also good and immediate.
Fully recommended. All you guys will enjoy that app.

Crave Mall
巴基斯坦
使用應用程式 17天
NestScale 已回覆 2023年8月27日

Dear valued customer,

I'm thrilled to hear that you're enjoying the app and have had a positive experience with our support! Thank you for your recommendation and kind words.
It's our goal to ensure your satisfaction and provide a seamless experience. If you ever need further assistance or have more feedback to share, please don't hesitate to reach out.
Your success with the app is what motivates us! 🚀😊

Best Regards,
Chloé - Customer Success Manager @ NestScale

2023年11月1日

Absolutely love the many accessories attached to this inbox and Helpdesk app. It works very well with my business and I have been enjoying it so far. Also customer service is Topnotch which is always essential and a plus .

Queens Beauty Lounge
美國
使用應用程式 14天
NestScale 已回覆 2023年11月2日

Dear customer,

Thank you so much for your positive feedback! We're delighted to hear that you're enjoying the features that come with our NestDesk app.
We're committed to providing excellent customer service, and we're thrilled to know that you've had a top-notch experience with us.
If you ever need any assistance or have more feedback, please don't hesitate to reach out. We're here to support your business every step of the way!

Regards,
Chloé - Customer Success Manager @NestScale

2022年10月26日

molto veloci e disponibili, un ottima applicazione per implementare qualità e professionalità al proprio store/sito

AbyssQueen
義大利
使用應用程式 14天
NestScale 已回覆 2022年11月1日

Grazie mille per aver dedicato del tempo a scrivere questa fantastica recensione. Non esitare a contattarci se hai bisogno di assistenza. Il nostro team di supporto è felice di aiutarti!

2022年12月12日

Still early days but the support team (Rachel) helped me along the way. Really liking how you can create a draft order in the chat and send it out as a URL.

MISMO Body Care
澳洲
使用應用程式 14天
NestScale 已回覆 2022年12月12日

Hi Bret,

Thank you so much for your nice review! It motivates us a lot to improve and serve customers better.

If you need any help, feel free to contact us via live chat or email at support@nestscale.com.

Regards,
Rachel

2022年12月1日

I installed the app due to site issues and needed a better way for clients to communicate the issues quickly rather than using the contact form. A lot of the Shopify apps were not working with my site but this one does. I haven't used the app much yet although it seems to function well enough for what I need, but what puts me at ease is their customer service is quick and efficient.

Angry Cat
英國
使用應用程式 12天
NestScale 已回覆 2022年12月1日

Thank you so much for your review. This really made our day!

Let us know if you have any questions or need help. Have a nice day, and take care!

Regards
Rachel

編輯時間:2023年5月6日

I'm still new but so far my experience has been great, mostly I appreciate the help I got integrating it to my shop. I installed the app and abandoned setting it up coz wasn't sure of what to do, and out of nowhere received a text asking me if I need help setting up. That I really really appreciated. Thank u very much.

Prime Bakery
瑞典
使用應用程式 10天
NestScale 已回覆 2023年5月8日

Hi,

Thank you so much for taking the time to leave us such an amazing review. It means a lot to me and the whole team and we will do our best to deserve your trust.
Please do not hesitate to contact us for getting back in touch if you need any further assistance!
Also, please feel free to send any other feedback that you do have - we always love to hear from you!

Regards,
Chloé

2023年7月13日

Its fully live, free and very useful as it has many purposes. Also, it looks proffesionalble and the interface is fully customisable I love it!

SparkCommerce
英國
使用應用程式 8天
NestScale 已回覆 2023年7月17日

Dear Taha,

That's fantastic to hear that you find the live, free, and fully customizable chat service so useful and versatile! We're delighted that you love it! 🥰

If you have any more feedback or need any assistance, don't hesitate to reach out. We're here to help and support you. Happy using the chat service! 🥰🥰🥰

Cheers,
Chloe

2022年12月20日

Quick live chat support helping me setup things when I was stuck. Quick easy setup and everything works as intended. Does what it says it will do. Good app for my website! :)

Ledex Fit
瑞典
使用應用程式 7天
NestScale 已回覆 2022年12月22日

Hi there,

Chloé here from NestScale team.
Thank you so much for your kind words! We really appreciate you taking the time to share your experience with us!

If you have any further questions or concersn, feel free to contact us. We would be more than happy to help!

Regards,
Chloé