評價 (93)

整體評分
4.9
各級評分數量
  • 91% 的評分為 5 顆星
  • 9% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2023年4月14日

What impressed me the most was their unwavering patience throughout our entire interaction. They never once made me feel rushed or like my concerns were unimportant. Instead, they took the time to fully understand my situation and provided me with personalized support that made me feel valued as a customer.

PARIS.CHOOSE
台灣
使用應用程式 大約20小時
NestScale 已回覆 2023年4月19日

Hi there,

Thank you a lot for your nice review!
If you need further assistance, feel free to contact our support team. We are happy to help you as soon as possible.

Regards,
Rachel

2023年5月14日

I am looking for live chat like this and found this app is very helpful Customer Service and easy to use.

Happy Crafting UK
英國
使用應用程式 大約18小時
NestScale 已回覆 2023年5月14日

Hi,

Thank you so much for taking the time to leave us such an amazing review. It means a lot to me and the whole team and we will do our best to deserve your trust. 💕
Please do not hesitate to contact us for getting back in touch if you need any further assistance! 💕
Also, please feel free to send any other feedback that you do have - we always love to hear from you!

Regards,
Kevin

2022年12月17日

Nice customer service, and quick answers, thanks for the help!Looking forward to being updated soon regarding my matter!Tahanks

Vitaviol Nutrition
英國
使用應用程式 14天
NestScale 已回覆 2022年12月18日

Hi,

Thank you so much for your nice review! It motivates us a lot to improve and serve customers better.

If you need any help, feel free to contact us via live chat or email at support@nestscale.com.

Regards,
Rachel

2022年11月18日

Thank you! very helpful! Live chat support helped me well. I would definitely recommend this to my friends

TOMS® PH
菲律賓
使用應用程式 6天
NestScale 已回覆 2022年11月20日

Thank you a lot for your review! We really appreciate it <3

If you need any further assistance with the app, don't hesitate to let us know. Our support team is always happy to help!

Regards,
Chloé

2023年1月16日

Customer service was great the app is cool I needed help to set it up. Works great now!!!! I would suggest to try it out.

Kim's Tees Totes
美國
使用應用程式 4天
NestScale 已回覆 2023年1月18日

Hi there,

Thank you a lot for your nice review!
If you need further assistance, feel free to contact our support team. We are happy to help you as soon as possible.

Regards,
Rachel

2022年12月21日

Immediate assistance from helpdesk, easy to install! Flawless process, I can't wait to have customers use this new feature we added to our store. Thank you Rachel!

Ginger and Sprig Health and Wellness
加拿大
使用應用程式 大約3小時
NestScale 已回覆 2022年12月22日

Thank you so much for your review. This really made my day!

Let us know if you have any questions or need help. Have a nice day, and take care!

Regards
Rachel

2022年12月8日

The support service is amazing, at first I was unsure of how to use the app. However, Rachel's swift help resolved all my issues in minutes. I highly recommend NestDesk for all Shopify newbies.

Recken
埃及
使用應用程式 大約2小時
NestScale 已回覆 2022年12月8日

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

If you need further help, feel free to contact us via live chat or email at support@nestscale.com

Regards,
Rachel

2022年12月8日

Onboarding is great and easy! Chloe is a great help and hopefully this app is a better one than the Shopify Inbox app

Led Light District
荷蘭
使用應用程式 大約1小時
NestScale 已回覆 2022年12月8日

Hi,
Chloé here from NestScale team.
Thank you so much for spending your time to leave us such a lovely review!

Let us know if you have any further questions or concerns!

Regards
Chloé

2023年2月15日

Very easy to use and quick to set up as well as customize, needed customer support for some help and Rachel was quick and prompt to help and stayed connected until issue was resolved. I highly recommend this app!

LE LUXE The Label
澳洲
使用應用程式 大約1小時
NestScale 已回覆 2023年2月22日

Hi there,

Thank you a lot for your nice review!
If you need further assistance, feel free to contact our support team. We are happy to help you as soon as possible.

Regards,
Chloe

2023年2月22日

It's Easy to use and looks nice!
You can get help whenever you have problems.
So Glad to have it!

Glamour Queen.me
肯亞
使用應用程式 22分鐘
NestScale 已回覆 2023年2月22日

Hi there,

Thank you a lot for your nice review!
If you need further assistance, feel free to contact our support team. We are happy to help you as soon as possible.

Regards,
Chloe