評論 (96)

整體評分
4.9
各級評分數量
  • 91% 的評分為 5 顆星
  • 9% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2024年12月17日

Great app with excellent support! Setup was smooth, and when I had a minor issue, the team was fast and super helpful

Fumaco
菲律賓
使用應用程式 16天
NestScale 已回覆 2024年12月19日

Dear customer,

Thank you so much for your kind words! 🌟 We’re happy to hear that your setup experience was smooth and that our support team could assist you quickly and effectively.

Your satisfaction means the world to us, and we’re always here to help if you need anything else. Thanks for choosing our app - here’s to continued success with your setup! 🚀

Regards,
Rachel - Customer Success Specialist @NestScale

2022年12月18日

The customer support is on point, fast and accurate. And the app is very simple to use. They need a few tools but they are working on it.

FastGuys
西班牙
使用應用程式 大約1個月
NestScale 已回覆 2022年12月18日

Hi,

Thank you so much for your nice review! It motivates us a lot to improve and serve customers better.

If you need any help, feel free to contact us via live chat or email at support@nestscale.com.

Regards,
Rachel

2023年11月11日

The service attitude is excellent, with prompt responsiveness and problem-solving capabilities.

AU.GOOLOO
香港特別行政區
使用應用程式 17天
NestScale 已回覆 2023年11月16日

Dear Gabriel,

On behalf of Rachel, Kevin, and the entire NestAds team, we extend our heartfelt gratitude for your kind words about our service attitude. Your acknowledgment of our prompt responsiveness and problem-solving capabilities means the world to us.

Thank you immensely for recognizing our efforts. We're committed to maintaining this level of excellence and ensuring that every interaction you have with us is met with the same high standards.

Should you ever need further assistance or have more feedback to share, please don't hesitate to reach out. We're here and ready to continue providing top-notch service.

Best Regards,
Chloé - Customer Success Manager @NestScale

2022年12月17日

Nice customer service, and quick answers, thanks for the help!Looking forward to being updated soon regarding my matter!Tahanks

Vitaviol Nutrition
英國
使用應用程式 14天
NestScale 已回覆 2022年12月18日

Hi,

Thank you so much for your nice review! It motivates us a lot to improve and serve customers better.

If you need any help, feel free to contact us via live chat or email at support@nestscale.com.

Regards,
Rachel

2023年10月1日

Great chat app. Works really well.

Xpress Avenue
美國
使用應用程式 7天
NestScale 已回覆 2023年10月3日

Hi there,

Thank you for the feedback! We're delighted to hear that you're enjoying our chat app and that it's working well for you. If you have any questions or suggestions in the future, please don't hesitate to reach out. We're here to assist and continuously improve your experience.

Best regards,
Chloé - Customer Success Manager @NestScale

2022年11月18日

Thank you! very helpful! Live chat support helped me well. I would definitely recommend this to my friends

TOMS® PH
菲律賓
使用應用程式 6天
NestScale 已回覆 2022年11月20日

Thank you a lot for your review! We really appreciate it <3

If you need any further assistance with the app, don't hesitate to let us know. Our support team is always happy to help!

Regards,
Chloé

2023年1月16日

Customer service was great the app is cool I needed help to set it up. Works great now!!!! I would suggest to try it out.

Kim's Tees Totes
美國
使用應用程式 4天
NestScale 已回覆 2023年1月18日

Hi there,

Thank you a lot for your nice review!
If you need further assistance, feel free to contact our support team. We are happy to help you as soon as possible.

Regards,
Rachel

2023年7月17日

It is pretty easy and user friendly to use! I think there should have an option where you can place a message beside the icon - for easier visibility of the site visitors.

Actiswim & Co.
菲律賓
使用應用程式 4天
NestScale 已回覆 2023年7月26日

Dear customer,
Thank you for your feedback! We appreciate you taking the time to share your thoughts. We're glad to inform you that the feature you mentioned is already available in our app. We understand that it might not have been immediately noticeable, and we apologize for any confusion.

I believe that Kevin helped you to access the feature and implement it on your live chat already. We hope you find it useful and that it enhances your experience with our app. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

Thank you again for using our app, and we truly value your input! 😊🙌

Regards,
Chloe

2023年4月26日

Rachel was good at helping and The team actually needs to add many features in their chat app. Pre-made Q&A's, Placement, etc.. Good customer support.

HOOR
印度
使用應用程式 大約1小時
NestScale 已回覆 2023年5月8日

Hi,
Thank you so much for your review. It's a huge motivation for us to improve and serve customers better!

If you need any assistance, feel free to contact our support team.

Regards,
Chloé