Reviews (95)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
December 8, 2022

Onboarding is great and easy! Chloe is a great help and hopefully this app is a better one than the Shopify Inbox app

Led Light District
Netherlands
About 1 hour using the app
NestScale replied December 8, 2022

Hi,
Chloé here from NestScale team.
Thank you so much for spending your time to leave us such a lovely review!

Let us know if you have any further questions or concerns!

Regards
Chloé

February 15, 2023

Very easy to use and quick to set up as well as customize, needed customer support for some help and Rachel was quick and prompt to help and stayed connected until issue was resolved. I highly recommend this app!

LE LUXE The Label
Australia
About 1 hour using the app
NestScale replied February 22, 2023

Hi there,

Thank you a lot for your nice review!
If you need further assistance, feel free to contact our support team. We are happy to help you as soon as possible.

Regards,
Chloe

November 15, 2023

Exceptional service from Chloe who assisted me immediately and with my issues.

My Store
United Kingdom
34 minutes using the app
NestScale replied November 16, 2023

Hi Andrew,

Thank you so much for your kind words! I'm thrilled to hear that I could assist you promptly and effectively with your concerns. Providing exceptional service is always my priority, and I'm delighted I could make a positive difference for you.

If you ever need further assistance or have more questions, feel free to reach out - I'm here to help.

Best Regards,
Chloé - Customer Success Manager @ NestScale

February 22, 2023

It's Easy to use and looks nice!
You can get help whenever you have problems.
So Glad to have it!

Glamour Queen.me
Kenya
22 minutes using the app
NestScale replied February 22, 2023

Hi there,

Thank you a lot for your nice review!
If you need further assistance, feel free to contact our support team. We are happy to help you as soon as possible.

Regards,
Chloe

September 25, 2023

I've been using NS Live Chat for a while now, and it has truly transformed the way I communicate. This live chat app offers an exceptional user experience that's hard to beat.

Pros:
User-Friendly Interface: The app's interface is sleek and intuitive, making it easy for anyone to jump right in and start chatting.
Instant Connectivity: Whether I'm talking to friends, family, or colleagues, NS Live Chat ensures instant connectivity. No more waiting for messages to load.

Efficient Notifications: The notification system is spot on. I never miss a message, and I can customize my alerts to suit my preferences.

Cross-Platform Compatibility: It's fantastic how I can seamlessly switch between my phone, tablet, and desktop without missing a beat. The app works flawlessly across all my devices.

Privacy and Security: My conversations are end-to-end encrypted, so I can chat with peace of mind knowing that my data is secure.

Customization: NS Live chat allows me to customize the app's appearance and themes, so I can make it truly mine.

Cons:
I honestly can't think of any downsides to this app. It has exceeded my expectations in every way.

In summary, NS Live chat is a game-changer when it comes to live chat apps. Its ease of use, fast connectivity, and strong focus on security make it my top choice for staying in touch with friends and colleagues. If you haven't tried it yet, I highly recommend giving it a go. You won't be disappointed.

Imms Collections
United Arab Emirates
1 minute using the app
NestScale replied September 28, 2023

Dear Imran,

Thank you so much for your positive feedback on NestDesk! We're thrilled to hear about your great experience with the app.

We're committed to providing a user-friendly, secure, and customizable chat experience, and your feedback reinforces that we're on the right track.

If you have any questions or need assistance in the future, please don't hesitate to reach out. Enjoy using the app!

Cheers,
Chloé - Customer Success Manager @ NestScale

February 29, 2024

Chessnut
Hong Kong SAR
About 1 month using the app
NestScale replied May 19, 2024

Dear customer,

Thank you so much for your positive feedback! We truly appreciate it. If you have any further questions or need assistance, feel free to reach out. We're here to help!

Regards,
Chloé - Customer Success Manager @NestScale

November 2, 2023

ELOHeroes
Portugal
2 months using the app
NestScale replied November 5, 2023

Dear customer,

Thank you so much for your positive feedback!
We're committed to providing excellent customer service, and we're thrilled to know that you've had a top-notch experience with us.
If you ever need any assistance or have more feedback, please don't hesitate to reach out. We're here to support your business every step of the way!

Regards,
Chloé - Customer Success Manager @NestScale