Důležité informace
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Funguje s nejnovějšími motivy
O této aplikaci
Uvedena
21. červen 2022
Jazyky
angličtina
Tato aplikace není přeložena do jazyka čeština
Kategorie
ChatFunguje s:
Facebook MessengerMultichannel customer service solution with Live chat, Helpdesk, Chatbot & more to increase sales.
NestDesk centralizes all support conversations from different stores across any channel in just one unified inbox. With detailed customer behavior and product recommendations, you can unlock sales from every conversation right in the chat portal. By using our Helpdesk & Chatbot, delivering 24/7 proactive customer service is made possible. Help more customers in less time with smart conversation management & assist customers from wherever you are with the powerful & intuitive NestDesk mobile app.
- Manage & respond to Facebook Messenger & Live Chat messages from one inbox.
- Share product recommendations, browse inventory & create orders while chatting.
- Make powerful self-service widget with Helpdesk, order tracking & order action.
- Have customer profiles, preview carts & track website visitors in real-time.
- Increase responsiveness & automate your support with chatbot & saved responses.
Cena
7denní zkušební verze zdarmaFREE
Zdarma
- Unlimited conversations
- 1 agent as admin
- 1 store integration
- 1 Facebook integration
- Live chat customization
- Browser notifications
- Mobile app
BASIC
$5.99 / měsíc
$5.99 per additional user per month charged monthly.
- Unlimited conversations & agents
- 2 stores & FB integrations
- Live visitor data
- Automation rules
- Order tracking
- Remove watermark
- 5 FAQs
ADVANCED
$14.99 / měsíc
$14.99 per additional user per month charged monthly.
- Unlimited conversations & agents
- Unlimited stores & channels
- Unlimited FAQs
- All in Basic, plus
- Business hours
- Offline email notifications
PROFESSIONAL
$34.99 / měsíc
$34.99 per additional user per month charged monthly.
- Unlimited conversations & agents
- Unlimited stores & channels
- Unlimited FAQs
- All in Advanced, plus
- Chatbot
- Order management
- Private macros
FREE
Zdarma
- Unlimited conversations
- 1 agent as admin
- 1 store integration
- 1 Facebook integration
- Live chat customization
- Browser notifications
- Mobile app
BASIC
$5.99 / měsíc
$5.99 per additional user per month charged monthly.
- Unlimited conversations & agents
- 2 stores & FB integrations
- Live visitor data
- Automation rules
- Order tracking
- Remove watermark
- 5 FAQs
ADVANCED
$14.99 / měsíc
$14.99 per additional user per month charged monthly.
- Unlimited conversations & agents
- Unlimited stores & channels
- Unlimited FAQs
- All in Basic, plus
- Business hours
- Offline email notifications
PROFESSIONAL
$34.99 / měsíc
$34.99 per additional user per month charged monthly.
- Unlimited conversations & agents
- Unlimited stores & channels
- Unlimited FAQs
- All in Advanced, plus
- Chatbot
- Order management
- Private macros
Všechny poplatky jsou fakturovány v měně USD. Opakované poplatky a poplatky založené na použití jsou fakturovány každých 30 dní.
Počet recenzí: 92
Best app for beginners who want to start our website and store e-commerce business good to use and easy very helpful for me
Dear customer,
Thank you so much for your fantastic feedback! We're thrilled to hear that NestDesk has been incredibly helpful for you in starting your e-commerce business.
If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to support you every step of the way!
Regards,
Chloé - Customer Success Manager @NestScale
The combination of live Chat, helpdesk, chatbot, and more has truly proven to be a game changer for increasing sales and enhancing customer engagement. Also received support from Chloe, a member of the ns live Chat team. Her professionalism and expertise were exceptional.
Hey Anas,
Thank you so much for your kind words! I'm thrilled to hear that the combination of live chat, helpdesk, and chatbot has made such a positive impact on your sales and customer engagement. I'm especially glad that my support through NS Live Chat was helpful for you.
I'm truly grateful for your consideration to leave a review. Your feedback is incredibly valuable and helps us shape our services better. Looking forward to hearing your thoughts.
Thanks again for choosing NestDesk for your second store!
Warm regards,
Chloé
Good service!Thanks Kevin to help me a lot
Dear customer,
That's great to hear! I'll make sure to pass along your thanks to Kevin for his assistance with the NestDesk app. If you ever have more questions or need further help, don't hesitate to reach out. We're here and happy to assist you anytime!
Regards,
Chloé - Customer Success Manager @NestScale
WOW - What amazing customer service! Rachel was so knowledgeable and went above and beyond to help me with my questions and issues. She was with me on Teams every step of the way during setup, sharing screens so that she could help troubleshoot any issues I had. Plus she even kept me updated with my questions long after we finished our Teams meeting.
Definitely appreciate the personalised service, it made set up a breeze!
Dear customer,
That's wonderful to hear! Thank you for sharing your positive experience with Rachel and our customer service. We're thrilled that Rachel provided such knowledgeable and personalized assistance to ensure a smooth setup process for you.
We're always here to help, so if you have any further questions or need assistance in the future, feel free to reach out. We appreciate your feedback and your business!
Cheers,
Chloé - Customer Success Manager @NestScale
I highly recommend NestDesk app to any professional store for live chat. It is extremely well configured at the back end easy to use and Above and Beyond in their fast professional superior customer service to any other chat app I've used before. Here I would like to thank Rachel for the professional support she has done for my store. Im grateful to you Rachel and million thanks
Hi,
Thank you so much for your wonderful recommendation and kind words about NestDesk! We're thrilled to hear that you found our app easy to use and appreciated our superior customer service.
Rachel, in particular, has been a valuable part of our team, and we're glad she was able to provide professional support for your store.
We're truly grateful for your support, and we're here to assist you with anything you need. If you have any more questions or if there's anything else we can do for you, please don't hesitate to reach out.
Warm regards,
Chloé - Customer Success Manager @ NestScale
O této aplikaci
Uvedena
21. červen 2022
Jazyky
angličtina
Tato aplikace není přeložena do jazyka čeština
Kategorie
ChatFunguje s:
Facebook MessengerVytvořeno partnerem NestScale
Informace o partnerovi NestScale
Průměrné hodnocení: 4,9
Počet roků zkušeností s vývojem aplikací pro Shopify App Store: 2
70 Circular Road #02-01, Singapore, 049365, SG
Podpora
Poslat zprávusupport@nestscale.com
Tento vývojář nenabízí přímou podporu v jazyce Čeština.
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