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Om denne app
Lanceret
21. juni 2022
Sprog
Engelsk
Denne app er ikke oversat til Dansk
Kategorier
ChatFungerer sammen med
Facebook MessengerMultikanal kundeservice løsning med Live chat, Helpdesk, Chatbot & mere for at øge salget.
NestDesk centraliserer alle support samtaler fra forskellige butikker på tværs af enhver kanal i bare en samlet indbakke. Med detaljeret kundeopførsel og produktanbefalinger kan du låse op for salg fra hver samtale lige i chatportalen. Ved at bruge vores Helpdesk & Chatbot er det muligt at levere proaktiv kundeservice 24/7. Hjælp flere kunder på mindre tid med smart samtalehåndtering & hjælp kunder fra hvor som helst du er med den kraftfulde & intuitive NestDesk mobil app.
- Administrer & svar på Facebook Messenger & Live Chat beskeder fra en indbakke.
- Del produktanbefalinger, gennemse lager & opret ordrer mens du chatter.
- Lav kraftfuld selvbetjenings widget med Helpdesk, ordresporing & ordre handling.
- Har kundeprofiler, forhåndsvis kurve & spore webstedsbesøgende i realtid.
- Øg responsivitet & automatiser din support med chatbot & gemte svar.
Indeholder maskinoversat tekst
Priser
7-dages gratis prøveperiodeGRATIS
Gratis
- Ubegrænsede samtaler
- 1 agent som admin
- 1 butiksintegration
- 1 Facebook integration
- Live chat tilpasning
- Browser notifikationer
- Mobil app
BASIS
$5.99 om måneden
$5.99 per ekstra bruger per måned faktureret månedligt.
- Ubegrænsede samtaler & agenter
- 2 butikker & FB integrationer
- Live besøgsdata
- Automatiseringsregler
- Ordresporing
- Fjern vandmærke
- 5 FAQs
AVANCERET
$14.99 om måneden
$14.99 per ekstra bruger per måned faktureret månedligt.
- Ubegrænsede samtaler & agenter
- Ubegrænsede butikker & kanaler
- Ubegrænsede FAQs
- Alt i Basic, plus
- Forretningstimer
- Offline e-mail notifikationer
PROFESSIONEL
$34.99 om måneden
$34.99 per ekstra bruger per måned faktureret månedligt.
- Ubegrænsede samtaler & agenter
- Ubegrænsede butikker & kanaler
- Ubegrænsede FAQs
- Alt i Advanced, plus
- Chatbot
- Ordre håndtering
- Private makroer
GRATIS
Gratis
- Ubegrænsede samtaler
- 1 agent som admin
- 1 butiksintegration
- 1 Facebook integration
- Live chat tilpasning
- Browser notifikationer
- Mobil app
BASIS
$5.99 om måneden
$5.99 per ekstra bruger per måned faktureret månedligt.
- Ubegrænsede samtaler & agenter
- 2 butikker & FB integrationer
- Live besøgsdata
- Automatiseringsregler
- Ordresporing
- Fjern vandmærke
- 5 FAQs
AVANCERET
$14.99 om måneden
$14.99 per ekstra bruger per måned faktureret månedligt.
- Ubegrænsede samtaler & agenter
- Ubegrænsede butikker & kanaler
- Ubegrænsede FAQs
- Alt i Basic, plus
- Forretningstimer
- Offline e-mail notifikationer
PROFESSIONEL
$34.99 om måneden
$34.99 per ekstra bruger per måned faktureret månedligt.
- Ubegrænsede samtaler & agenter
- Ubegrænsede butikker & kanaler
- Ubegrænsede FAQs
- Alt i Advanced, plus
- Chatbot
- Ordre håndtering
- Private makroer
Indeholder maskinoversat tekst
Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag.
92 anmeldelser
Best app for beginners who want to start our website and store e-commerce business good to use and easy very helpful for me
Dear customer,
Thank you so much for your fantastic feedback! We're thrilled to hear that NestDesk has been incredibly helpful for you in starting your e-commerce business.
If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to support you every step of the way!
Regards,
Chloé - Customer Success Manager @NestScale
The combination of live Chat, helpdesk, chatbot, and more has truly proven to be a game changer for increasing sales and enhancing customer engagement. Also received support from Chloe, a member of the ns live Chat team. Her professionalism and expertise were exceptional.
Hey Anas,
Thank you so much for your kind words! I'm thrilled to hear that the combination of live chat, helpdesk, and chatbot has made such a positive impact on your sales and customer engagement. I'm especially glad that my support through NS Live Chat was helpful for you.
I'm truly grateful for your consideration to leave a review. Your feedback is incredibly valuable and helps us shape our services better. Looking forward to hearing your thoughts.
Thanks again for choosing NestDesk for your second store!
Warm regards,
Chloé
Good service!Thanks Kevin to help me a lot
Dear customer,
That's great to hear! I'll make sure to pass along your thanks to Kevin for his assistance with the NestDesk app. If you ever have more questions or need further help, don't hesitate to reach out. We're here and happy to assist you anytime!
Regards,
Chloé - Customer Success Manager @NestScale
WOW - What amazing customer service! Rachel was so knowledgeable and went above and beyond to help me with my questions and issues. She was with me on Teams every step of the way during setup, sharing screens so that she could help troubleshoot any issues I had. Plus she even kept me updated with my questions long after we finished our Teams meeting.
Definitely appreciate the personalised service, it made set up a breeze!
Dear customer,
That's wonderful to hear! Thank you for sharing your positive experience with Rachel and our customer service. We're thrilled that Rachel provided such knowledgeable and personalized assistance to ensure a smooth setup process for you.
We're always here to help, so if you have any further questions or need assistance in the future, feel free to reach out. We appreciate your feedback and your business!
Cheers,
Chloé - Customer Success Manager @NestScale
I highly recommend NestDesk app to any professional store for live chat. It is extremely well configured at the back end easy to use and Above and Beyond in their fast professional superior customer service to any other chat app I've used before. Here I would like to thank Rachel for the professional support she has done for my store. Im grateful to you Rachel and million thanks
Hi,
Thank you so much for your wonderful recommendation and kind words about NestDesk! We're thrilled to hear that you found our app easy to use and appreciated our superior customer service.
Rachel, in particular, has been a valuable part of our team, and we're glad she was able to provide professional support for your store.
We're truly grateful for your support, and we're here to assist you with anything you need. If you have any more questions or if there's anything else we can do for you, please don't hesitate to reach out.
Warm regards,
Chloé - Customer Success Manager @ NestScale
Om denne app
Lanceret
21. juni 2022
Sprog
Engelsk
Denne app er ikke oversat til Dansk
Kategorier
ChatFungerer sammen med
Facebook MessengerUdviklet af NestScale
Om NestScale
4,9 i gennemsnitlig bedømmelse
2 års erfaring med at udvikle apps til Shopify App Store
70 Circular Road #02-01, Singapore, 049365, SG
Support
Skriv en beskedsupport@nestscale.com
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