Galleri med udvalgte billeder
Multikanal kundeservice løsning med Live chat, Helpdesk, Chatbot & mere for at øge salget.
NestDesk centraliserer alle support samtaler fra forskellige butikker på tværs af enhver kanal i bare en samlet indbakke. Med detaljeret kundeopførsel og produktanbefalinger kan du låse op for salg fra hver samtale lige i chatportalen. Ved at bruge vores Helpdesk & Chatbot er det muligt at levere proaktiv kundeservice 24/7. Hjælp flere kunder på mindre tid med smart samtalehåndtering & hjælp kunder fra hvor som helst du er med den kraftfulde & intuitive NestDesk mobil app.
- Administrer & svar på Facebook Messenger & Live Chat beskeder fra en indbakke.
- Del produktanbefalinger, gennemse lager & opret ordrer mens du chatter.
- Lav kraftfuld selvbetjenings widget med Helpdesk, ordresporing & ordre handling.
- Har kundeprofiler, forhåndsvis kurve & spore webstedsbesøgende i realtid.
- Øg responsivitet & automatiser din support med chatbot & gemte svar.
Indeholder maskinoversat tekst
- Højdepunkter
- Fungerer sammen med de nyeste temaer
Beskeder i realtid
Automatiske svar
Tilpasning
Priser
GRATIS
Gratis
- Ubegrænsede samtaler
- 1 agent som admin
- 1 butiksintegration
- 1 Facebook integration
- Live chat tilpasning
- Browser notifikationer
- Mobil app
BASIS
$5.99 om måneden
$5.99 per ekstra bruger per måned faktureret månedligt.
- Ubegrænsede samtaler & agenter
- 2 butikker & FB integrationer
- Live besøgsdata
- Automatiseringsregler
- Ordresporing
- Fjern vandmærke
- 5 FAQs
7-dages gratis prøveperiode
AVANCERET
$14.99 om måneden
$14.99 per ekstra bruger per måned faktureret månedligt.
- Ubegrænsede samtaler & agenter
- Ubegrænsede butikker & kanaler
- Ubegrænsede FAQs
- Alt i Basic, plus
- Forretningstimer
- Offline e-mail notifikationer
7-dages gratis prøveperiode
PROFESSIONEL
$34.99 om måneden
$34.99 per ekstra bruger per måned faktureret månedligt.
- Ubegrænsede samtaler & agenter
- Ubegrænsede butikker & kanaler
- Ubegrænsede FAQs
- Alt i Advanced, plus
- Chatbot
- Ordre håndtering
- Private makroer
7-dages gratis prøveperiode
GRATIS
Gratis
- Ubegrænsede samtaler
- 1 agent som admin
- 1 butiksintegration
- 1 Facebook integration
- Live chat tilpasning
- Browser notifikationer
- Mobil app
BASIS
$5.99 om måneden
$5.99 per ekstra bruger per måned faktureret månedligt.
- Ubegrænsede samtaler & agenter
- 2 butikker & FB integrationer
- Live besøgsdata
- Automatiseringsregler
- Ordresporing
- Fjern vandmærke
- 5 FAQs
7-dages gratis prøveperiode
AVANCERET
$14.99 om måneden
$14.99 per ekstra bruger per måned faktureret månedligt.
- Ubegrænsede samtaler & agenter
- Ubegrænsede butikker & kanaler
- Ubegrænsede FAQs
- Alt i Basic, plus
- Forretningstimer
- Offline e-mail notifikationer
7-dages gratis prøveperiode
PROFESSIONEL
$34.99 om måneden
$34.99 per ekstra bruger per måned faktureret månedligt.
- Ubegrænsede samtaler & agenter
- Ubegrænsede butikker & kanaler
- Ubegrænsede FAQs
- Alt i Advanced, plus
- Chatbot
- Ordre håndtering
- Private makroer
7-dages gratis prøveperiode
Indeholder maskinoversat tekst
Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag.
Anmeldelser (94)
Ann helped me solve an issue that I couldn't solve from the dashboard. Excellent service. Issue was fixe3d in less than 5 minutes. Highly recommend.
Dear customer,
Thank you for your kind words! We're thrilled to hear that Ann was able to assist you promptly and effectively. We'll be sure to pass along your compliments to her.
If you ever need further assistance, don't hesitate to reach out. We're here to help!
Regards,
Chloé - Customer Success Manager @NestScale
Best app for beginners who want to start our website and store e-commerce business good to use and easy very helpful for me
Dear customer,
Thank you so much for your fantastic feedback! We're thrilled to hear that NestDesk has been incredibly helpful for you in starting your e-commerce business.
If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to support you every step of the way!
Regards,
Chloé - Customer Success Manager @NestScale
Despite all my complications the Help Desk stuck with and got me reconnected on my desktop and finally on my mobile. It took several sessions, but they hung in there and it became a success. Thank you.
Dear customer,
Thank you for your kind words and for sharing your experience! We're delighted to hear that our team was able to assist you and get you reconnected on both your desktop and mobile. Your patience and perseverance were key to making this a success.
If you need any further assistance, please don't hesitate to reach out. We're always here to help.
Thanks again!
Chloé - Customer Success Manager @NestScale
This is a wonderful app to have for an online store! I am now able to chat with customers directly online as opposed to having to use the phone to assist them. This is great because we can help more than one person at a time. We can also link products within the chat to guide customers and they can track their shipping as well. Customer support for this app is great Rachel was very patient in helping me set the app up for use.
Dear valued customer,
Thank you for the wonderful review! We're delighted that our app has been a valuable asset to your online store.
The chat features allow for efficient customer support, and product linking and order tracking enhance the overall experience.
We're glad Rachel provided great assistance during setup. If you have any further questions or suggestions, feel free to reach out. Thank you for choosing our app! 🛍️🎉
Cheers,
Chloe
The combination of live Chat, helpdesk, chatbot, and more has truly proven to be a game changer for increasing sales and enhancing customer engagement. Also received support from Chloe, a member of the ns live Chat team. Her professionalism and expertise were exceptional.
Hey Anas,
Thank you so much for your kind words! I'm thrilled to hear that the combination of live chat, helpdesk, and chatbot has made such a positive impact on your sales and customer engagement. I'm especially glad that my support through NS Live Chat was helpful for you.
I'm truly grateful for your consideration to leave a review. Your feedback is incredibly valuable and helps us shape our services better. Looking forward to hearing your thoughts.
Thanks again for choosing NestDesk for your second store!
Warm regards,
Chloé
Support
NestScale kan besvare dine spørgsmål vedrørende NS Live Chat, Inbox & Helpdesk.
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