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Alt-i-én kundeservice løsning med AI Chatbot, Live chat, Helpdesk og mere for at øge salget.
Centraliser alle support samtaler fra forskellige butikker og kanaler i kun én indbakke med vores AI-drevne NestDesk. Ved at bruge vores AI-integrerede chatbot, er det muligt at levere kundeservice 24/7, hvilket betydeligt reducerer manuel indsats. Med detaljeret kundeopførsel og produktanbefalinger direkte fra chatportalen, kan du øge salget fra hver samtale. Hjælp flere kunder på mindre tid med smart samtalestyring og den kraftfulde, intuitive NestDesk mobilapp.
- Administrer og besvar alle beskeder på tværs af kanaler og butikker i én enkelt indbakke.
- Automatiser din support og løs kundernes spørgsmål med NestDesk AI chatbot.
- Del produktanbefalinger, gennemse lager og opret ordrer mens du chatter.
- Lav en kraftfuld selvbetjeningswidget med Helpdesk, ordresporing og ordrehandlinger.
- Hav kundeprofiler, forhåndsvis kurve og spor hjemmesidebesøgende i realtid.
Indeholder maskinoversat tekst
- Højdepunkter
- Fungerer sammen med de nyeste temaer
Sprog
Engelsk
Denne app er ikke oversat til Dansk
Fungerer sammen med
- Facebook Messenger
- ChatGPT
Kategorier
Beskeder i realtid
Automatiske svar
Automatisering af workflows
Priser
FREE
Gratis
- Ubegrænsede samtaler
- 1 agent som admin
- 1 butiksintegration
- 1 Facebook integration
- Tilpasning af live chat
- Browser notifikationer
- Mobilapp
BASIC
$5.99 om måneden
5,99 $ per ekstra bruger per måned faktureret månedligt.
- Ubegrænsede samtaler og agenter
- 2 butikker og FB integrationer
- Live besøgsdata
- Automatiseringsregler
- Ordresporing
- Fjern vandmærke
- 5 FAQ'er
7-dages gratis prøveperiode
ADVANCED
$14.99 om måneden
14,99 $ per ekstra bruger per måned faktureret månedligt.
- Ubegrænsede samtaler og agenter
- Ubegrænsede butikker, kanaler og FAQ'er
- Alt i Basic, plus
- Chatbot
- Forretningstider
- Offline e-mail notifikationer
7-dages gratis prøveperiode
PROFESSIONAL
$34.99 om måneden
34,99 $ per ekstra bruger per måned faktureret månedligt. Ekstra +6 $ for yderligere 100 svar.
- Ubegrænsede samtaler og agenter
- Ubegrænsede butikker, kanaler og FAQ'er
- Alt i Advanced, plus
- AI Chatbot
- 500 svar/måned
- Ordrestyring
7-dages gratis prøveperiode
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Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag.
Anmeldelser (96)
Great app with excellent support! Setup was smooth, and when I had a minor issue, the team was fast and super helpful
Dear customer,
Thank you so much for your kind words! 🌟 We’re happy to hear that your setup experience was smooth and that our support team could assist you quickly and effectively.
Your satisfaction means the world to us, and we’re always here to help if you need anything else. Thanks for choosing our app - here’s to continued success with your setup! 🚀
Regards,
Rachel - Customer Success Specialist @NestScale
I installed this AI Chatbot app and needed help with the app on phone. The support was great, solved the problem in short time. The communication is top notch.
I just started to use it, but I think that this is an additional method to provide customer support on time, and provide a good experience.
So far I'm happy with this app and I do recommend it.
Dear customer,
Thank you so much for your thoughtful review! 😊 We’re thrilled to hear that our support team could assist you quickly and that you’re enjoying the app so far. It’s fantastic to know it’s helping you provide timely and effective customer support. If you have any questions as you continue using it, don’t hesitate to reach out. Thanks for the recommendation!
Happy chatting!
Chloé - Customer Success Manager @NestScale
Despite all my complications the Help Desk stuck with and got me reconnected on my desktop and finally on my mobile. It took several sessions, but they hung in there and it became a success. Thank you.
Dear customer,
Thank you for your kind words and for sharing your experience! We're delighted to hear that our team was able to assist you and get you reconnected on both your desktop and mobile. Your patience and perseverance were key to making this a success.
If you need any further assistance, please don't hesitate to reach out. We're always here to help.
Thanks again!
Chloé - Customer Success Manager @NestScale
Ann helped me solve an issue that I couldn't solve from the dashboard. Excellent service. Issue was fixe3d in less than 5 minutes. Highly recommend.
Dear customer,
Thank you for your kind words! We're thrilled to hear that Ann was able to assist you promptly and effectively. We'll be sure to pass along your compliments to her.
If you ever need further assistance, don't hesitate to reach out. We're here to help!
Regards,
Chloé - Customer Success Manager @NestScale
This is a wonderful app to have for an online store! I am now able to chat with customers directly online as opposed to having to use the phone to assist them. This is great because we can help more than one person at a time. We can also link products within the chat to guide customers and they can track their shipping as well. Customer support for this app is great Rachel was very patient in helping me set the app up for use.
Dear valued customer,
Thank you for the wonderful review! We're delighted that our app has been a valuable asset to your online store.
The chat features allow for efficient customer support, and product linking and order tracking enhance the overall experience.
We're glad Rachel provided great assistance during setup. If you have any further questions or suggestions, feel free to reach out. Thank you for choosing our app! 🛍️🎉
Cheers,
Chloe
Support
Appsupport leveres af NestScale.
Lanceret
21. juni 2022
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