NS AI Chatbot, Helpdesk & FAQs

NS AI Chatbot, Helpdesk & FAQs

Priser
Gratis abonnement tilgængeligt. Mulighed for gratis prøveperiode.
Højdepunkter
Fungerer sammen med de nyeste temaer
Bedømmelse
4,8 (34)
Udvikler
NestScale

Alt-i-én kundeservice løsning med AI Chatbot, Live chat, Helpdesk og mere for at øge salget.

Centraliser alle support samtaler fra forskellige butikker og kanaler i kun én indbakke med vores AI-drevne NestDesk. Ved at bruge vores AI-integrerede chatbot, er det muligt at levere kundeservice 24/7, hvilket betydeligt reducerer manuel indsats. Med detaljeret kundeopførsel og produktanbefalinger direkte fra chatportalen, kan du øge salget fra hver samtale. Hjælp flere kunder på mindre tid med smart samtalestyring og den kraftfulde, intuitive NestDesk mobilapp.

Centraliser alle support samtaler fra forskellige butikker og kanaler i kun én indbakke med vores AI-drevne NestDesk. Ved at bruge vores AI-integrerede chatbot, er det muligt at levere kundeservice 24/7, hvilket betydeligt reducerer manuel indsats. Med detaljeret kundeopførsel og produktanbefalinger direkte fra chatportalen, kan du øge salget fra hver samtale. Hjælp flere kunder på mindre tid med smart samtalestyring og den kraftfulde, intuitive NestDesk mobilapp. mere
  • Administrer og besvar alle beskeder på tværs af kanaler og butikker i én enkelt indbakke.
  • Automatiser din support og løs kundernes spørgsmål med NestDesk AI chatbot.
  • Del produktanbefalinger, gennemse lager og opret ordrer mens du chatter.
  • Lav en kraftfuld selvbetjeningswidget med Helpdesk, ordresporing og ordrehandlinger.
  • Hav kundeprofiler, forhåndsvis kurve og spor hjemmesidebesøgende i realtid.

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Højdepunkter
Fungerer sammen med de nyeste temaer

Sprog

Engelsk

Denne app er ikke oversat til Dansk

Fungerer sammen med

  • Facebook Messenger
  • ChatGPT

Priser

FREE

Gratis

  • Ubegrænsede samtaler
  • 1 agent som admin
  • 1 butiksintegration
  • 1 Facebook integration
  • Tilpasning af live chat
  • Browser notifikationer
  • Mobilapp

BASIC

$5.99 om måneden

5,99 $ per ekstra bruger per måned faktureret månedligt.

  • Ubegrænsede samtaler og agenter
  • 2 butikker og FB integrationer
  • Live besøgsdata
  • Automatiseringsregler
  • Ordresporing
  • Fjern vandmærke
  • 5 FAQ'er

7-dages gratis prøveperiode

ADVANCED

$14.99 om måneden

14,99 $ per ekstra bruger per måned faktureret månedligt.

  • Ubegrænsede samtaler og agenter
  • Ubegrænsede butikker, kanaler og FAQ'er
  • Alt i Basic, plus
  • Chatbot
  • Forretningstider
  • Offline e-mail notifikationer

7-dages gratis prøveperiode

PROFESSIONAL

$34.99 om måneden

34,99 $ per ekstra bruger per måned faktureret månedligt. Ekstra +6 $ for yderligere 100 svar.

  • Ubegrænsede samtaler og agenter
  • Ubegrænsede butikker, kanaler og FAQ'er
  • Alt i Advanced, plus
  • AI Chatbot
  • 500 svar/måned
  • Ordrestyring

7-dages gratis prøveperiode

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Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag.

Anmeldelser (34)

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 85 % af bedømmelserne er på 5 stjerner
  • 15 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 0 % af bedømmelserne er på 1 stjerner
17. december 2024

Great app with excellent support! Setup was smooth, and when I had a minor issue, the team was fast and super helpful

Fumaco
Filippinerne
16 dage bruger appen
NestScale svarede 19. december 2024

Dear customer,

Thank you so much for your kind words! 🌟 We’re happy to hear that your setup experience was smooth and that our support team could assist you quickly and effectively.

Your satisfaction means the world to us, and we’re always here to help if you need anything else. Thanks for choosing our app - here’s to continued success with your setup! 🚀

Regards,
Rachel - Customer Success Specialist @NestScale

8. november 2024

I installed this AI Chatbot app and needed help with the app on phone. The support was great, solved the problem in short time. The communication is top notch.
I just started to use it, but I think that this is an additional method to provide customer support on time, and provide a good experience.
So far I'm happy with this app and I do recommend it.

Gardening Plants And Flowers
USA
2 dage bruger appen
NestScale svarede 10. november 2024

Dear customer,

Thank you so much for your thoughtful review! 😊 We’re thrilled to hear that our support team could assist you quickly and that you’re enjoying the app so far. It’s fantastic to know it’s helping you provide timely and effective customer support. If you have any questions as you continue using it, don’t hesitate to reach out. Thanks for the recommendation!

Happy chatting!
Chloé - Customer Success Manager @NestScale

21. juni 2024

Despite all my complications the Help Desk stuck with and got me reconnected on my desktop and finally on my mobile. It took several sessions, but they hung in there and it became a success. Thank you.

RosaLee's Notables
USA
8 måneder bruger appen
NestScale svarede 24. juni 2024

Dear customer,

Thank you for your kind words and for sharing your experience! We're delighted to hear that our team was able to assist you and get you reconnected on both your desktop and mobile. Your patience and perseverance were key to making this a success.

If you need any further assistance, please don't hesitate to reach out. We're always here to help.

Thanks again!
Chloé - Customer Success Manager @NestScale

21. juni 2023

Great app for live chat support user friendly and easy to use. The team always available to help out with any issue.

STARKIDDIE
Estland
2 måneder bruger appen
NestScale svarede 26. juni 2023

Dear customer,

Thank you for your feedback! We're thrilled to hear that you find our live chat support app great, user-friendly, and easy to use. Our team takes pride in providing excellent customer service, and we're always available to help out with any issues you may encounter. 🤗🤗🤗

Should you need any further assistance or have any questions in the future, please don't hesitate to reach out. We're here to support you. 🤗🤗🤗

Thank you for choosing our app and for sharing your positive experience.

Best regards,
Chloe
NestScale Customer Success Manager

12. oktober 2023

I'm thoroughly impressed with this app. While I initially encountered some technical hiccups, the support team swiftly came to the rescue. The app's user-friendly interface and seamless integration with Shopify for order and product imports make it a standout choice. I highly recommend it, and I believe I've stumbled upon a winning app. The customer support, led by Kevin, is truly exceptional. Kevin went above and beyond to assist me, and for that, I'm genuinely grateful.

Human Touch Official Online Store
Thailand
Cirka 2 måneder bruger appen
NestScale svarede 17. oktober 2023

Hi valued customer,

We're absolutely delighted to hear about your positive experience with our app and our support team, particularly Kevin. Your kind words and recommendation mean a lot to us.

We're committed to delivering a user-friendly and reliable experience, and it's wonderful to know that you found our app to be a standout choice for your needs. We'll be sure to pass on your appreciation to Kevin, and we're grateful for the trust you've placed in us.

If you ever have more feedback or need further assistance, please don't hesitate to reach out. We're here to support you, and we look forward to continuing to provide you with excellent service. Thank you for choosing NestAds!

Cheers,
Chloe

Support

Appsupport leveres af NestScale.

Udvikler

NestScale

70 Circular Road #02-01, Singapore, 049365, SG

Lanceret

21. juni 2022

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