NS Live Chat, Inbox & Helpdesk

NS Live Chat, Inbox & Helpdesk

無料プランあり。 7日間の無料体験。
評価 (4.9)
レビュー
開発者

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このアプリについて

公開日

2022年6月21日

言語

英語

このアプリは日本語に翻訳されていません

カテゴリー

チャット

連携対象システム・アプリ

Facebook Messenger

Multichannel customer service solution with Live chat, Helpdesk, Chatbot & more to increase sales.

NestDesk centralizes all support conversations from different stores across any channel in just one unified inbox. With detailed customer behavior and product recommendations, you can unlock sales from every conversation right in the chat portal. By using our Helpdesk & Chatbot, delivering 24/7 proactive customer service is made possible. Help more customers in less time with smart conversation management & assist customers from wherever you are with the powerful & intuitive NestDesk mobile app.

NestDesk centralizes all support conversations from different stores across any channel in just one unified inbox. With detailed customer behavior and product recommendations, you can unlock sales from every conversation right in the chat portal. By using our Helpdesk & Chatbot, delivering 24/7 proactive customer service is made possible. Help more customers in less time with smart conversation management & assist customers from wherever you are with the powerful & intuitive NestDesk mobile app. さらに表示する
  • Manage & respond to Facebook Messenger & Live Chat messages from one inbox.
  • Share product recommendations, browse inventory & create orders while chatting.
  • Make powerful self-service widget with Helpdesk, order tracking & order action.
  • Have customer profiles, preview carts & track website visitors in real-time.
  • Increase responsiveness & automate your support with chatbot & saved responses.

価格設定

7日間の無料体験

FREE

無料

  • Unlimited conversations
  • 1 agent as admin
  • 1 store integration
  • 1 Facebook integration
  • Live chat customization
  • Browser notifications
  • Mobile app

BASIC

$5.99/月

$5.99 per additional user per month charged monthly.

  • Unlimited conversations & agents
  • 2 stores & FB integrations
  • Live visitor data
  • Automation rules
  • Order tracking
  • Remove watermark
  • 5 FAQs

ADVANCED

$14.99/月

$14.99 per additional user per month charged monthly.

  • Unlimited conversations & agents
  • Unlimited stores & channels
  • Unlimited FAQs
  • All in Basic, plus
  • Business hours
  • Offline email notifications

PROFESSIONAL

$34.99/月

$34.99 per additional user per month charged monthly.

  • Unlimited conversations & agents
  • Unlimited stores & channels
  • Unlimited FAQs
  • All in Advanced, plus
  • Chatbot
  • Order management
  • Private macros

FREE

無料

  • Unlimited conversations
  • 1 agent as admin
  • 1 store integration
  • 1 Facebook integration
  • Live chat customization
  • Browser notifications
  • Mobile app

BASIC

$5.99/月

$5.99 per additional user per month charged monthly.

  • Unlimited conversations & agents
  • 2 stores & FB integrations
  • Live visitor data
  • Automation rules
  • Order tracking
  • Remove watermark
  • 5 FAQs

ADVANCED

$14.99/月

$14.99 per additional user per month charged monthly.

  • Unlimited conversations & agents
  • Unlimited stores & channels
  • Unlimited FAQs
  • All in Basic, plus
  • Business hours
  • Offline email notifications

PROFESSIONAL

$34.99/月

$34.99 per additional user per month charged monthly.

  • Unlimited conversations & agents
  • Unlimited stores & channels
  • Unlimited FAQs
  • All in Advanced, plus
  • Chatbot
  • Order management
  • Private macros

すべての料金はUSDで請求されます。 定期請求と使用料に基づく請求は、30日ごとに行われます。

92件のレビュー

総合評価
4.9
評価レベルごとの件数
  • 評価の91%は5つ星です
  • 評価の9%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の0%は1つ星です
2024年2月6日

Best app for beginners who want to start our website and store e-commerce business good to use and easy very helpful for me

Welook
インド
アプリの使用期間:約1ヶ月
NestScaleが返信しました 2024年2月7日

Dear customer,

Thank you so much for your fantastic feedback! We're thrilled to hear that NestDesk has been incredibly helpful for you in starting your e-commerce business.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to support you every step of the way!

Regards,
Chloé - Customer Success Manager @NestScale

2023年12月15日

Good service!Thanks Kevin to help me a lot

Miane
中国
アプリの使用期間:4ヶ月
NestScaleが返信しました 2023年12月17日

Dear customer,

That's great to hear! I'll make sure to pass along your thanks to Kevin for his assistance with the NestDesk app. If you ever have more questions or need further help, don't hesitate to reach out. We're here and happy to assist you anytime!

Regards,
Chloé - Customer Success Manager @NestScale

2023年12月20日

The combination of live Chat, helpdesk, chatbot, and more has truly proven to be a game changer for increasing sales and enhancing customer engagement. Also received support from Chloe, a member of the ns live Chat team. Her professionalism and expertise were exceptional.

AutoGear Hub
パキスタン
アプリの使用期間:約2ヶ月
NestScaleが返信しました 2023年12月22日

Hey Anas,

Thank you so much for your kind words! I'm thrilled to hear that the combination of live chat, helpdesk, and chatbot has made such a positive impact on your sales and customer engagement. I'm especially glad that my support through NS Live Chat was helpful for you.

I'm truly grateful for your consideration to leave a review. Your feedback is incredibly valuable and helps us shape our services better. Looking forward to hearing your thoughts.

Thanks again for choosing NestDesk for your second store!

Warm regards,
Chloé

2023年11月21日

I liked, how they supported me.

HalfPan
インド
アプリの使用期間:約1ヶ月
NestScaleが返信しました 2023年11月23日

Dear customer,

It's wonderful to hear that you felt supported! I'm glad the assistance was helpful for you. If you have any further feedback or need more support in the future, feel free to let us know. Your satisfaction is our priority!

Regards,
Chloé - Customer Success Manager @ NestScale

2023年11月24日

Great Service

CA.GOOLOO
中華人民共和国香港特別行政区
アプリの使用期間:17日
NestScaleが返信しました 2023年11月26日

Dear customer,

Thank you so much for your kind words! We're thrilled to hear that you're enjoying the NestDesk app.

If there's anything specific you love about it or any features you'd like to see in the future, feel free to let us know. We're always working to make the experience even better for our users.

Regards,
Chloé - Customer Success Manager @NestScale

このアプリについて

公開日

2022年6月21日

言語

英語

このアプリは日本語に翻訳されていません

カテゴリー

チャット

連携対象システム・アプリ

Facebook Messenger

開発者:NestScale

NestScaleの詳細情報

平均評価:4.9

Shopify App Store向けのアプリ構築経験:2年

70 Circular Road #02-01, Singapore, 049365, SG

サポート

メッセージを送信

support@nestscale.com

この開発者は日本語での直接的なサポートを提供していません。

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