NS AI Chatbot, Helpdesk & FAQs

NS AI Chatbot, Helpdesk & FAQs

Priser
Gratis abonnement tilgjengelig. Gratis prøveperiode tilgjengelig.
Høydepunkter
Fungerer med de nyeste temaene
Vurdering
4,9 (95)
Utvikler
NestScale

All-in-one customer service solution with AI Chatbot, Live chat, Helpdesk & more to increase sales.

Centralize all support conversations from different stores and channels in just a single inbox with our AI-powered NestDesk. By using our AI-integrated chatbot, delivering 24/7 customer service is possible, significantly reducing manual effort. With detailed customer behavior & product recommendations right from the chat portal, you can boost sales from every conversation. Help more customers in less time with smart conversation management and the powerful, intuitive NestDesk mobile app.

Centralize all support conversations from different stores and channels in just a single inbox with our AI-powered NestDesk. By using our AI-integrated chatbot, delivering 24/7 customer service is possible, significantly reducing manual effort. With detailed customer behavior & product recommendations right from the chat portal, you can boost sales from every conversation. Help more customers in less time with smart conversation management and the powerful, intuitive NestDesk mobile app. mer
  • Manage & respond to all messages across channels and stores in one single inbox.
  • Automate your support & solve customers’ questions with the NestDesk AI chatbot.
  • Share product recommendations, browse inventory & create orders while chatting.
  • Make powerful self-service widget with Helpdesk, order tracking & order action.
  • Have customer profiles, preview carts & track website visitors in real-time.
Høydepunkter
Fungerer med de nyeste temaene

Språk

Engelsk

Denne appen er ikke oversatt til Norsk (bokmål)

Fungerer med

Facebook Messenger, ChatGPT

Sanntidsmeldinger

KI-chatroboter, Live chat, E-postchat, Filopplastinger, Flere språk, Atferdssporing, Kundeinnsikt

Automatiserte svar

Vanlige spørsmål, Hilsener, Produktanbefalinger, Hurtigsvar, Bestillingsoppdateringer, Cross-sell, Upsell

Tilpasning

Farge og skrifttype, Emojier og klistremerker, Chatvindu, Åpningstider, Velkomstmeldinger, Chatknapper, Tagging, Chattilordning, Chatflyter, Agentavatar

Kanaler

Live chat, Chatrobot, Selvbetjent, Hjelpesenter, Vanlige spørsmål

Arbeidsflytautomatisering

Svar automatisk, Svar fra kunstig intelligens, Enhetlig innboks, Tilordne automatisk, Tagging, Sporing av bestilling, Kundevarsler, Analyse, Rapporter

Priser

FREE

Gratis

  • Unlimited conversations
  • 1 agent as admin
  • 1 store integration
  • 1 Facebook integration
  • Live chat customization
  • Browser notifications
  • Mobile app

BASIC

$5.99 / måned

$5.99 per additional user per month charged monthly.

  • Unlimited conversations & agents
  • 2 stores & FB integrations
  • Live visitor data
  • Automation rules
  • Order tracking
  • Remove watermark
  • 5 FAQs

7-dagers gratis prøveperiode

ADVANCED

$14.99 / måned

$14.99 per additional user per month charged monthly.

  • Unlimited conversations & agents
  • Unlimited stores, channels & FAQs
  • All in Basic, plus
  • Chatbot
  • Business hours
  • Offline email notifications

7-dagers gratis prøveperiode

PROFESSIONAL

$34.99 / måned

$34.99 per additional user per month charged monthly. Extra +$6 for additional 100 replies.

  • Unlimited conversations & agents
  • Unlimited stores, channels & FAQs
  • All in Advanced, plus
  • AI Chatbot
  • 500 replies/month
  • Order management

7-dagers gratis prøveperiode

Alle kostnader faktureres i USD. Gjentagende og bruksbaserte kostnader faktureres hver 30. dag.

Omtaler (95)

Samlet vurdering
4,9
Antall per vurderingsnivå
  • 92 % av vurderingene er 5 stjerner
  • 8 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 0 % av vurderingene er 1 stjerner
8. november 2024

I installed this AI Chatbot app and needed help with the app on phone. The support was great, solved the problem in short time. The communication is top notch.
I just started to use it, but I think that this is an additional method to provide customer support on time, and provide a good experience.
So far I'm happy with this app and I do recommend it.

Gardening Plants And Flowers
USA
2 dager bruker appen
NestScale svarte 10. november 2024

Dear customer,

Thank you so much for your thoughtful review! 😊 We’re thrilled to hear that our support team could assist you quickly and that you’re enjoying the app so far. It’s fantastic to know it’s helping you provide timely and effective customer support. If you have any questions as you continue using it, don’t hesitate to reach out. Thanks for the recommendation!

Happy chatting!
Chloé - Customer Success Manager @NestScale

21. juni 2024

Despite all my complications the Help Desk stuck with and got me reconnected on my desktop and finally on my mobile. It took several sessions, but they hung in there and it became a success. Thank you.

RosaLee's Notables
USA
8 måneder bruker appen
NestScale svarte 24. juni 2024

Dear customer,

Thank you for your kind words and for sharing your experience! We're delighted to hear that our team was able to assist you and get you reconnected on both your desktop and mobile. Your patience and perseverance were key to making this a success.

If you need any further assistance, please don't hesitate to reach out. We're always here to help.

Thanks again!
Chloé - Customer Success Manager @NestScale

3. mai 2024

Ann helped me solve an issue that I couldn't solve from the dashboard. Excellent service. Issue was fixe3d in less than 5 minutes. Highly recommend.

Ariana's Fans
Sør-Afrika
6 måneder bruker appen
NestScale svarte 19. mai 2024

Dear customer,

Thank you for your kind words! We're thrilled to hear that Ann was able to assist you promptly and effectively. We'll be sure to pass along your compliments to her.

If you ever need further assistance, don't hesitate to reach out. We're here to help!

Regards,
Chloé - Customer Success Manager @NestScale

6. februar 2024

Best app for beginners who want to start our website and store e-commerce business good to use and easy very helpful for me

Welook
India
Rundt 1 måned bruker appen
NestScale svarte 7. februar 2024

Dear customer,

Thank you so much for your fantastic feedback! We're thrilled to hear that NestDesk has been incredibly helpful for you in starting your e-commerce business.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to support you every step of the way!

Regards,
Chloé - Customer Success Manager @NestScale

29. november 2023

WOW - What amazing customer service! Rachel was so knowledgeable and went above and beyond to help me with my questions and issues. She was with me on Teams every step of the way during setup, sharing screens so that she could help troubleshoot any issues I had. Plus she even kept me updated with my questions long after we finished our Teams meeting.

Definitely appreciate the personalised service, it made set up a breeze!

Kakadu Traders Australia
Australia
1 dag bruker appen
NestScale svarte 17. desember 2023

Dear customer,

That's wonderful to hear! Thank you for sharing your positive experience with Rachel and our customer service. We're thrilled that Rachel provided such knowledgeable and personalized assistance to ensure a smooth setup process for you.

We're always here to help, so if you have any further questions or need assistance in the future, feel free to reach out. We appreciate your feedback and your business!

Cheers,
Chloé - Customer Success Manager @NestScale

Brukerstøtte

NestScale kan besvare eventuelle spørsmål du har om NS AI Chatbot, Helpdesk & FAQs.

Utvikler

NestScale

70 Circular Road #02-01, Singapore, 049365, SG

Ressurser

Denne utvikleren tilbyr ikke direkte støtte på Norsk (bokmål).

Lansert

21. juni 2022

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